Starbucks
2610 Cates Ave, Raleigh
(919) 513-2013
Recent Reviews
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stop hiring grad students.
Atmosphere: 1
Food: 1
Service: 1
these employees need to learn how to make a matcha with a good amount of powder bc half the time i get one its way too watered down
Atmosphere: 5
Food: 1
Service: 1
A male barista berated my friend for her completely appropriate outfit. He literally withheld her order to tell her his thoughts on her outfit. I would not Starbucks at talley if you expect to have a good day.
Atmosphere: 1
Food: 1
Service: 1
Bigger guy with the beard said some extremely creepy things to my friend about what she was wearing. After, he scoffed at her and told her to "consider the weather more next time. She left the Starbucks crying and i have genuinely never been more mortified about a story. You shouldn't have a creepy old person working at a Starbucks where young people go to school, especially if they're going to make them cry
Atmosphere: 1
Food: 1
Service: 1
I just had the slowest Starbucks experience ever. On top of that, the drinks didn’t seem up to the usual standards. I ordered an Iced Pumpkin Spice Latte, and it was terrible. It didn’t even have the whipped cream topping, though I didn’t mention it at the time. The taste was off, almost like spoiled milk. Such a disappointment compared to other branches!
Atmosphere: 3
Food: 2
Service: 2
Starbucks really needs to staff this location more heavily. They’re clearly overwhelmed and rarely get orders right
This is a fairly nice Starbucks. It has an interesting location, off of an alleyway in a shopping center. There is indoor and outdoor seating, I chose to sit inside as it was February. The service is friendly and the beverages I ordered, a strawberry parfait and a steamed milk, were good.
Last night I found out my grandpa died and this morning I wanted a fun treat to cheer me up. I get my drink and I’m reading and I knocked it over. Just my luck. I’m cleaning it up and trying not to have another mental breakdown and the lovely Starbucks barrista remade my drink for me without me even saying anything. Shout out to her, she made my day.
Good coffe
Atmosphere: 5
Food: 5
Service: 5
The slowest Starbucks I’ve ever been to. If you order one thing or something small, be prepared to wait half an hour. They ruined my break with how long they took :( Will never return to this
Atmosphere: 5
Food: 5
Service: 2
Restaurantji Recommends
I’ve visited this Starbucks 3-4 years ago when I first came to State and it wasn’t bad. Definitely student oriented which I understand and could be slower because of the mass influx of student orders. I visited this one again for the first time in years and could tell they were busy from the start - I also work at a high volume restaurant and understand how stressful it can be so am never upset when I have to wait etc. The guy, seems like a manager from his shirt, finished speaking with someone on his team then said he could take our order. He said it would be a 25-35 min wait which I did not mind and said okay and he continued that it would be easier if I had ordered on the Grubhub app, which I later heard him tell another guest that the food is always faster when it’s ordered on Grubhub. I am not on campus often but did say I would consider it next time. He said it can be around an hour and a half wait for drinks so Grubhub would be good next time - once again I said okay and acknowledged it. I asked him for my drink - which he grabbed a cup immediately and started writing on it before I could tell him what size - again I did not mind as I know a lot is going on. I asked for no inclusions (strawberries) in it and he confirmed by repeating that to me. Both of my drinks did have strawberry scoop inclusions in them. Overall I feel the interaction could have been a lot better - taking time even when it’s busy to communicate with guests properly and not in a rushed or irritated tone. From what it seemed like, the team could have had better communication and could have worked better together to tackle the orders.
Everyone is always greeted with a smile, and told thank you once they leave. Mornings are busy and, I like to chat with the Baristas, so I usually go in the early afternoon. Wonderful people and great atmosphere. I always want to bring a blanket and curl up next to the fireplace. I've never experienced better service, even in those early morning rushes. No other Starbucks I've been to is better than this Starbucks!
They work hard and know their job. Delicious. Thank you for great service
Atmosphere: 5
Food: 5
Service: 5
Really slow, it took 30 minutes for a ham&cheese croissant and a cake pop
I ordered an almond croissant and they cancelled the order after i waited 50 minutes also i ordered a dragon drink and they handed me a white drink. Since then they've improved lol.
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