Came in at 940p to order, "open" sign on and was behind 1 customer being served. I asked if they were closed and was told yes. Went on to say they close in 10 min (950p), suggesting that I'm not being served, however, sign says 10p. Walked out after being told this.
Service: 1
reshe Ibrahim
Ordered a the American club online, barely any meat on my sandwich. There wasn't any bacon which is included and I asked for the sandwich to be cut into fourths and that wasn't done either which isn't a big deal but I just wanted to eat dinner after a long day and get what I paid for. The app doesn't work right and I never get any points. Wish we could replace our local subway with Quiznos.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: All-American Club
Christopher Carter
Wow this here is why I stop buying subway hardly no cheese, bread is hard steak is cold, and restaurant is less then a half a mile from my work
Atmosphere: 1
Food: 1
Service: 1
Casey Alexandra
The food is always good but Every time I order from doordash, the order is wrong.
Ryan Willoughby
Employees complaining to each other about work schedule instead of focusing of on customers. Had to be asked multiple times what I wanted on my sandwich because employees too busy talking to each other. Asked for a chips and drink I was only charged for chips and the employee just walked away before I could ask about it. Just go to the subway in youngsville this location is an absolute joke of a business.
Atmosphere: 1
Food: 2
Service: 1
Emani Taylor
Didnt have what I wanted, so order was cancelled and had to wait 3 business for my money back, was very rude about it as well.
Service: 1
Isaac Whiteside
I don’t normally leave reviews, but this place is so bad that I just had to speak up.
We’ve been to this location a handful of times. Each time, most of the employees were either sitting outside the restaurant or somewhere inside that wasn’t behind the counter (these were different employees each visit, not the same person every time). I have never had to wait so long for them to make my sandwich at any other Subway location.
One time, when ordering online, our order was not ready until 15 minutes after the scheduled pick-up time. Please note that this was not during busy lunch/dinner hours — I stood in the restaurant waiting for them to make the order and there were no other customers present.
This most recent time eating here, I‘m positive I got food poisoning from this place, which is what finally prompted me to write this review. Safe to say — my wife and I will never be coming to this location again.
Atmosphere: 1
Food: 1
Service: 1
Ken Hearold
Stay clear of this Subway and never order online. They lost my online order as well as the online orders of other customers because they didn't know how to put a roll of paper in their point of sale system. The cashier said they hadn't been able to print a receipt for more than two hours. They refused to provide my meal or a refund even though I had my online receipt, order details and credit card authorization information. I spoke by phone with a manager who identified herself as Miss Davis and she was rude, dismissive and refused to provide information on how to obtain a refund. I am having to contest the charge on my credit card. It was probably a good thing I didn't get my food because their food prep stations were unsanitary and gross. Staff and managers are incredibly rude and incompetent. This store should have it's franchise pulled.
Atmosphere: 1
Food: 1
Service: 1
Chris Freer
I would give this subway zero stars if possible. The owner of this establishment should really check in on how this place is run and the way they make sandwiches. The guy working there should fine another job. He has no business in customer service. Absolutely horrible sandwiches and experience, except for the poor girl that tried to be nice.
Atmosphere: 1
Food: 1
Service: 1
Millie Turner
Kid-friendliness: They were super sweet to my little girl.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Sandwich, Roast Beef, The Boss
Your sandwiches taste like sad hatred... Also it peed on my table... Like alot. How much oil is too much, this isn't a deep dish pizza
Atmosphere: 4
Food: 2
Service: 4
Amy Bella
Delish
Austin Long
Found multiple hairs in the cookies and a few on
Atmosphere: 3
Food: 2
Service: 3
Christy Wainwright
Why is this subway the worse! I've had 2 extremely rude manager experience in this place and have probably only been inside a total of 10 times if that. The first time wasn't as bad as the last time. This last time I went inside order the same sub I get every time I enter a sub for the past 8 years. However after the new menu release my sub is no longer on the menu but have had MULTIPLE subways make it and just charge me for the sub it's closes to with no problem because it's the exact same price as the other sub.Well I go into this location place my order and the lady tells me that's not gonna happen I ask why not and she replied I'm gonna charge your for an extra meat even tho I'm still getting the same number of meats. She then goes about telling me she was 3k dollars short this week because employees are giving away free meat and that's why they have there hours cut and I'm about to get charged for what I want because she isn't gonna be short again.... I do not believe that is how you should talk in front of a customer.... so I will never be returning to this subway again!! Hope they can find better management... maybe then they won't be 3k short next time...
Atmosphere: 1
Food: 2
Service: 1
RariL mMartinez
I'm a former employee here. There is no way to describe the horrible and gross factors inside this place. Blood exposure to food and prep area. Food thawing in dirty dish water. Blood on equipment and cutting utensils, sinks faucets and handles. Please beware when you eat here ... Owner serves out of date rancid and translucent veggies. Food is prepared next to cleaning products ungloved left out for hours for insects to fly over before being served to customers. Then men's bathroom is outta out stays clogged. The bread cabinets have mold build up .. the coolers where the food is kept on the line contains standing water and moldy food underneath where food is served straight to the public. After trying to keep the restaurant clean and food rotated .. owner tends to serve food that's months outta date with rotting vegetables that's been leaked on from water in the walk in coolers.
Came in at 940p to order, "open" sign on and was behind 1 customer being served. I asked if they were closed and was told yes. Went on to say they close in 10 min (950p), suggesting that I'm not being served, however, sign says 10p. Walked out after being told this.
Service: 1
Ordered a the American club online, barely any meat on my sandwich. There wasn't any bacon which is included and I asked for the sandwich to be cut into fourths and that wasn't done either which isn't a big deal but I just wanted to eat dinner after a long day and get what I paid for. The app doesn't work right and I never get any points. Wish we could replace our local subway with Quiznos.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: All-American Club
Wow this here is why I stop buying subway hardly no cheese, bread is hard steak is cold, and restaurant is less then a half a mile from my work
Atmosphere: 1
Food: 1
Service: 1
The food is always good but Every time I order from doordash, the order is wrong.
Employees complaining to each other about work schedule instead of focusing of on customers. Had to be asked multiple times what I wanted on my sandwich because employees too busy talking to each other. Asked for a chips and drink I was only charged for chips and the employee just walked away before I could ask about it. Just go to the subway in youngsville this location is an absolute joke of a business.
Atmosphere: 1
Food: 2
Service: 1
Didnt have what I wanted, so order was cancelled and had to wait 3 business for my money back, was very rude about it as well.
Service: 1
I don’t normally leave reviews, but this place is so bad that I just had to speak up.
We’ve been to this location a handful of times. Each time, most of the employees were either sitting outside the restaurant or somewhere inside that wasn’t behind the counter (these were different employees each visit, not the same person every time). I have never had to wait so long for them to make my sandwich at any other Subway location.
One time, when ordering online, our order was not ready until 15 minutes after the scheduled pick-up time. Please note that this was not during busy lunch/dinner hours — I stood in the restaurant waiting for them to make the order and there were no other customers present.
This most recent time eating here, I‘m positive I got food poisoning from this place, which is what finally prompted me to write this review. Safe to say — my wife and I will never be coming to this location again.
Atmosphere: 1
Food: 1
Service: 1
Stay clear of this Subway and never order online. They lost my online order as well as the online orders of other customers because they didn't know how to put a roll of paper in their point of sale system. The cashier said they hadn't been able to print a receipt for more than two hours. They refused to provide my meal or a refund even though I had my online receipt, order details and credit card authorization information. I spoke by phone with a manager who identified herself as Miss Davis and she was rude, dismissive and refused to provide information on how to obtain a refund. I am having to contest the charge on my credit card. It was probably a good thing I didn't get my food because their food prep stations were unsanitary and gross. Staff and managers are incredibly rude and incompetent. This store should have it's franchise pulled.
Atmosphere: 1
Food: 1
Service: 1
I would give this subway zero stars if possible. The owner of this establishment should really check in on how this place is run and the way they make sandwiches. The guy working there should fine another job. He has no business in customer service. Absolutely horrible sandwiches and experience, except for the poor girl that tried to be nice.
Atmosphere: 1
Food: 1
Service: 1
Kid-friendliness: They were super sweet to my little girl.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Sandwich, Roast Beef, The Boss
Restaurantji Recommends
Your sandwiches taste like sad hatred... Also it peed on my table... Like alot. How much oil is too much, this isn't a deep dish pizza
Atmosphere: 4
Food: 2
Service: 4
Delish
Found multiple hairs in the cookies and a few on
Atmosphere: 3
Food: 2
Service: 3
Why is this subway the worse! I've had 2 extremely rude manager experience in this place and have probably only been inside a total of 10 times if that. The first time wasn't as bad as the last time. This last time I went inside order the same sub I get every time I enter a sub for the past 8 years. However after the new menu release my sub is no longer on the menu but have had MULTIPLE subways make it and just charge me for the sub it's closes to with no problem because it's the exact same price as the other sub.Well I go into this location place my order and the lady tells me that's not gonna happen I ask why not and she replied I'm gonna charge your for an extra meat even tho I'm still getting the same number of meats. She then goes about telling me she was 3k dollars short this week because employees are giving away free meat and that's why they have there hours cut and I'm about to get charged for what I want because she isn't gonna be short again.... I do not believe that is how you should talk in front of a customer.... so I will never be returning to this subway again!! Hope they can find better management... maybe then they won't be 3k short next time...
Atmosphere: 1
Food: 2
Service: 1
I'm a former employee here. There is no way to describe the horrible and gross factors inside this place. Blood exposure to food and prep area. Food thawing in dirty dish water. Blood on equipment and cutting utensils, sinks faucets and handles. Please beware when you eat here ... Owner serves out of date rancid and translucent veggies. Food is prepared next to cleaning products ungloved left out for hours for insects to fly over before being served to customers. Then men's bathroom is outta out stays clogged. The bread cabinets have mold build up .. the coolers where the food is kept on the line contains standing water and moldy food underneath where food is served straight to the public. After trying to keep the restaurant clean and food rotated .. owner tends to serve food that's months outta date with rotting vegetables that's been leaked on from water in the walk in coolers.
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