Subway
4112-116 Pleasant Valley Rd, Raleigh
(919) 787-7981
Recent Reviews
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Love this Subway. It's my home away from home Subway. The staff are very friendly. They stop to speak to everyone who comes in the door. The food is always fresh. BUT, you all have got to get some broccoli and cheese soup! 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie-Style Chicken, Cookies
Horrible experience !!!! no manager at the store, tried to use the restroom and the doors were locked and was told couldnt use the restroom because the manager had the key, but it wasn’t a manager there ! couldn’t get extra onions because Elijah said he didn’t feel like cutting any more, like this has to be a joke right, please get new people with great customer service in there ASAP !
Very poorly attended by a worker named Estefani, terrible service
Atmosphere: 1
Food: 1
Service: 1
No one speaks English and made my food wrong and told me they could honor a coupon but when we got to the register they wouldn't do it and said I needed to order on the app. Never going here again!
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Cinnabon Footlong Churro
Terrible place, nobody spoke English. It was all I could do to get them to understand my order. Very frustrating. I won't go back.
Atmosphere: 3
Food: 2
Service: 2
Sloppy and overpriced. Wrong condiments were placed on my sandwich, had to scrap it off. Didn’t have time to remake as I was on my lunch break. No comp or incentive for mistake made. Just go somewhere else. 6 in ham and cheese is now $6.92
Atmosphere: 1
Food: 1
Service: 1
HORRIBLE SERVICE: Went in for my pickup order this evening(3rd time doing a pick up order, and it was not ready). I understand things happen, and at times, it gets busy! But I don't understand doing a pickup order if it is not going to be ready when I get there? Beyond that, the customer service was horrible! I literally asked a question and immediately was asked to "calm down." I was so confused because the question was asked calmly, but then was immediately annoyed because why is that your first response!! Then, when I asked to speak to someone about the situation, it was shut down! Like I said before, I understand things happen, but that is not how you handle a customer. Very disappointing!!
Atmosphere: 4
Food: 5
Possibly the best subway I have been to in the USA. Super friendly staff, really clean counters. Excellent service.
Atmosphere: 5
Food: 5
Service: 5
I wanted to start eating healthier on my lunch, ordered a 6inch and a small drink...$4.18 for a small fountain drink?!!!! What in the world? Never coming here again. The board said it was $2.19. I wish I knew how to post the receipt!
Food: 2
I feel so bad for the 3 women working today 5/31. The language barrier is grand! One of the ladies couldn't read my name on the receipt for my mobile order. It's obvious the owner has hired his friends and family to work there. But they struggle so bad.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Super impressed with the customer service at this location. I was greeted upon my arrival and got my sandwich quickly and easily. It also traveled really well and wasn’t a mess to unravel. I feel like I have had a lot of subway experiences where the sub was a sloppy mess once you get it home, but not this location. Thanks for the great customer experience!
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service , have to feel for the owners because I know this is not what they expected when they opened . Some of the workers are the most disrespectful disgraceful I’ve ever encountered in the food industry . Disrespected me all because I wanted my sandwich the way I wanted , all I can say is who raised some of these guys because WOW . It’s crazy how bad apples can spoil the whole bunch . Will not return until they’ve done something who they hire .
Atmosphere: 2
Food: 2
Service: 1
They are very disrespectful and I worked here and they claim they didn’t have no idea where my check
Atmosphere: 1
Food: 3
Service: 1
Don't know what it is about this store lately but the customer connect is just not there like it use to be, came to pick up 2 Ft longs sitting on counter next to drink machine instead of the pick up rack where it's supposed to be, paperbag totally wet and they look at me funny cause I ask for a plastic bag?
Atmosphere: 3
Food: 3
Service: 3
I feel so bad for the 3 women working today 5/31. The language barrier is grand! One of the ladies couldn't read my name on the receipt for my mobile order. It's obvious the owner has hired his friends and family to work there. But they struggle so bad.
Atmosphere: 1
Food: 3
Service: 1
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