Subway

3639 New Bern Ave, Raleigh
(919) 250-9393

Recent Reviews

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Gerald M

the food is pretty good like all Subways. Be careful around this location-it is very unsafe. The restaurant is part of a shopping area that needs a major remodeling or a bulldozer to start over and it needs much more security around here.

Atmosphere: 1

Food: 4

Service: 3

Tawahna Green

I don't usually talk down about Subway but the young Latino guy who served me had a nasty attitude. Instead of focusing his attention on me; he continued talking to the woman stocking up while he was fixing my sandwich. When it came time to put my toppings on the sandwich and I asked for tomatoes; the guy put some fresh ones on it but was about to put one on my sandwich that didn't look so fresh. I stopped him and told him to put a fresh one on it instead of the one he was gonna put on there. His response was "They're all fresh" I told him that "The tomato he was gonna put on my sandwich didn't look fresh at all to me and I didn't like my tomatoes to look like that." I don't think the employee is supposed to speak to customers as if they are stupid. I know the difference between fresh and not fresh. So, when I paid the guy did not get tipped for his lack of customer service. When I got home, my napkins were crumpled and bunches up in the bag. I know that the napkins are always placed inside the bag neatly. So, I am sorry to say that I was not happy with the service I received from this restaurant.

Atmosphere: 3

Food: 5

Service: 1

Bio NC

Everytime I come here, your workers are sitting on their phones facetiming or watching videos, today I came by on my lunch break and the door was locked. When I was starting to walk away the girl came up and unlocked it rolling her eyes and had a horrible attitude. Do better and if you don’t like your job then leave it.

Atmosphere: 1

Food: 1

Service: 1

Nise Underwood

The meatball sauce was burnt. It was cooked and used so many times that it was brown. They don't change the sauce but add meatballs to it day after day. I think they are sloppy because of the area they serve.

Atmosphere: 2

Food: 1

Service: 2

Charles Melvin

The worst customer service EVER RUN!

Andrea

Horrible food, terrible customer service

Atmosphere: 1

Food: 1

Service: 1

Pretty Whit Whit

This location is NASTY, NASTY SERVICE, NASTY RUDE WORKERS,JUST NASTY WORK.

Atmosphere: 1

Food: 1

Service: 1

danielle powell

Rude customer services coming from a immigrant, would not allow me to use two coupons and my child was in the car. I always tip. I will never step foot in that place again. Went to garner station blvd as I normally do and they gladly rang up my order separately and I gave a good tip. HENCE WHY THEY HAVE NO CUSTOMERS. Even got a email with more rewards. Customer service is how u keep ur low wage job.

Parking: Horrible

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Subway Club

B B

Steak and cheese - steak was cold, cheese cold, bread was old. ?‍?. Why did I do this to myself? Wet, sloppy and no napkins. ?. Lady was polite enough, but… maybe the training? Complete waste of money. I should have known.

Atmosphere: 3

Food: 1

Service: 3

DanTorie WattsButler

Sadly, this Subway makes me want to never go again! If you are in the Service industry, in the US, you must be able to understand and communicate in English! I was going to dine in but the bathroom locked! I wanted a meal, but wasn't asked! Ended up with just a sandwich and had to eat in my car! Women's bathroom closed by the Board, and had to use the men's which had a vulgar graphic on the wall! Didn't even give me napkins!

Atmosphere: 1

Food: 3

Service: 1

Meivert Chavez

Good persons and good

Atmosphere: 5

Food: 5

Service: 5

QUENTIN LOPEZ

Don't Come2Dis Location Unless U Speak Dare Language Or Can Understand Dare Accents!??‍♂️ Ohh & Da Coupons Are Limited Options!??‍♂️

Service: 1

Jake Smith

Worst subway I’ve ever been too!Service was terrible!There was hair everywhere.

Atmosphere: 1

Food: 1

Service: 1

Mohamed Ibensilalen

Restroom is out of service

Shelley-Ann C.

This appears to be a new Subway restaurant. The environment was clean, great service, and the food was fresh and delicious.

Atmosphere: 5

Food: 5

Service: 5

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