Subway
3639 New Bern Ave, Raleigh
(919) 250-9393
Recent Reviews
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the food is pretty good like all Subways. Be careful around this location-it is very unsafe. The restaurant is part of a shopping area that needs a major remodeling or a bulldozer to start over and it needs much more security around here.
Atmosphere: 1
Food: 4
Service: 3
I don't usually talk down about Subway but the young Latino guy who served me had a nasty attitude. Instead of focusing his attention on me; he continued talking to the woman stocking up while he was fixing my sandwich. When it came time to put my toppings on the sandwich and I asked for tomatoes; the guy put some fresh ones on it but was about to put one on my sandwich that didn't look so fresh. I stopped him and told him to put a fresh one on it instead of the one he was gonna put on there. His response was "They're all fresh" I told him that "The tomato he was gonna put on my sandwich didn't look fresh at all to me and I didn't like my tomatoes to look like that." I don't think the employee is supposed to speak to customers as if they are stupid. I know the difference between fresh and not fresh. So, when I paid the guy did not get tipped for his lack of customer service. When I got home, my napkins were crumpled and bunches up in the bag. I know that the napkins are always placed inside the bag neatly. So, I am sorry to say that I was not happy with the service I received from this restaurant.
Atmosphere: 3
Food: 5
Service: 1
Everytime I come here, your workers are sitting on their phones facetiming or watching videos, today I came by on my lunch break and the door was locked. When I was starting to walk away the girl came up and unlocked it rolling her eyes and had a horrible attitude. Do better and if you don’t like your job then leave it.
Atmosphere: 1
Food: 1
Service: 1
The meatball sauce was burnt. It was cooked and used so many times that it was brown. They don't change the sauce but add meatballs to it day after day. I think they are sloppy because of the area they serve.
Atmosphere: 2
Food: 1
Service: 2
The worst customer service EVER RUN!
Horrible food, terrible customer service
Atmosphere: 1
Food: 1
Service: 1
This location is NASTY, NASTY SERVICE, NASTY RUDE WORKERS,JUST NASTY WORK.
Atmosphere: 1
Food: 1
Service: 1
Rude customer services coming from a immigrant, would not allow me to use two coupons and my child was in the car. I always tip. I will never step foot in that place again. Went to garner station blvd as I normally do and they gladly rang up my order separately and I gave a good tip. HENCE WHY THEY HAVE NO CUSTOMERS. Even got a email with more rewards. Customer service is how u keep ur low wage job.
Parking: Horrible
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subway Club
Steak and cheese - steak was cold, cheese cold, bread was old. ??. Why did I do this to myself? Wet, sloppy and no napkins. ?. Lady was polite enough, but… maybe the training? Complete waste of money. I should have known.
Atmosphere: 3
Food: 1
Service: 3
Sadly, this Subway makes me want to never go again! If you are in the Service industry, in the US, you must be able to understand and communicate in English! I was going to dine in but the bathroom locked! I wanted a meal, but wasn't asked! Ended up with just a sandwich and had to eat in my car! Women's bathroom closed by the Board, and had to use the men's which had a vulgar graphic on the wall! Didn't even give me napkins!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Good persons and good
Atmosphere: 5
Food: 5
Service: 5
Don't Come2Dis Location Unless U Speak Dare Language Or Can Understand Dare Accents!??♂️ Ohh & Da Coupons Are Limited Options!??♂️
Service: 1
Worst subway I’ve ever been too!Service was terrible!There was hair everywhere.
Atmosphere: 1
Food: 1
Service: 1
Restroom is out of service
This appears to be a new Subway restaurant. The environment was clean, great service, and the food was fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
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