The Cheesecake Factory
4325 Glenwood Ave, Raleigh
(919) 781-0050
Recent Reviews
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FIVE STARS IS JUST NOT ENOUGH
We had the absolute BEST time at Cheesecake Factory, all thanks to Derrick our server, who deserves their own Netflix special, a raise, and maybe even a parade. From the moment we sat down, they were on it… friendly, fast, and absolutely hilarious. Hands down the funniest, kindest, most on-top-of-everything server we’ve ever had. From start to finish, he made our entire experience unforgettable.
Derrick was like a hospitality ninja. Drink refills before we even realized we needed them, food recommendations that were chef’s kiss, and an energy that made us feel like VIPs. He handled everything with such ease, all while making us laugh like we were at a comedy club. The man is a walking good vibe.
Dietary needs? Handled. Questions? Answered before we finished asking. Just the right balance of friendly and professional. You could tell he truly cares about his guests and takes pride in what he does and it shows. We left full, happy, and already making plans to come back just for Derrick even though we live over 2 hours away.
If you’re heading to Cheesecake Factory, do yourself a favor and ask for him… you’ll leave with a full stomach and a smile that lasts all week.
Cheesecake Factory, please hire 100 more Derricks, the world needs them.
THANK YOU!
Beautiful place. It was my first time there, just went for the cheesecake. Will try the restaurant next time. I originally thought 10.50 per slice of cheesecake was a bit much, still bought 3 pieces. After eating it, I would have paid more.
Taylor and the server working with her were amazing. I admire their can-do attitude and commitment to our needs. This visit tops all visits I have had in the past at various locations. They were accommodating to our entire group! The spaghetti was delicious. Hats off to the team, and thank you for making my 60th a great celebration. You guys, Rock!
Cheesecake factory is a great place to grab a bite to eat
Rhis locatuon is large--lots of seating space. Service from hostess to wait staff was great --seated in nice booth--wait staff was attentive, helpful, and professional!!
Julie B sat and had an entire 10 minute conversation in front of me after i called to put in to put in an order and sat on hold while walking thru the mall. After standing there for 10 minutes and watching my call sit on hold, a couple walked up and she said, hi how may I help you. As I continued to wait.
It was just too dark! I need we more lightning!!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Jamaican Black Pepper Shrimp
Come here if you want overpriced frozen food!! The fish, shrimp and calamari are all frozen foods. The fries tasted like they were a day old. Salmon was undercooked and the only decent thing was mashed potatoes. Only thing fresh we had.
Atmosphere: 2
Food: 1
Service: 2
Great Food....Great desserts!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Cake Slice
No prices on their menu
Restaurantji Recommends
Great every time!
Vegetarian options: Korean bbq cauliflower is amazing
Atmosphere: 5
Food: 5
Service: 5
The food was not hot. We wait one hour and a half. Food was not worth the wait. They didn't care about the speed of the service. We waited for 1 hour and 45 minutes to sit down and another hour and a half for food. This restaurant was the worst one I have been to will never go again. This was the worst nite to celebrate a event.
Atmosphere: 1
Food: 1
Service: 1
Love whole foods the place you really should go after you do a five mile run amazing salad and buffet bar also pizza is top notch with a crispy crust everyone there very nice as well V
Food is great, but there is always a super long wait.
Atmosphere: 5
Food: 5
Service: 4
Great food at a great price.
Atmosphere: 5
Food: 5
Service: 5
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