The staff was very accommodating and very responsive when I did not like the food. The flatbread tasted like a boxed crust (Bisquick). I ordered the seared salmon, which tasted boiled. It has no flavor and was clearly previously frozen. This was the worst meal I have ever had in Raleigh. The Meymandi Concert Hall had far better hors d'oeuvre, which saved me before the show.
Laura
This restaurant deserves it's good reviews. Far better than I expected for a hotel restaurant (it is on the second floor of the Residence Inn). Nice selection of American fare, presented attractively and cooked beautifully. Prices are very reasonable and it is steps from the Meymandi Theater.
Jennifer
Loved my experience at Overlook! Dinner was tasty and fantastic and service was excellent. I will be returning.
Michael Kane
Made a reservation for a nice Saturday night out with my wife!! Get to Hotel to find out that there is an event across the street so $10 to park in deck no big deal. Get to restaurant looks very nice have a patio spot overlooking the PerformingArts Center good start! We order drinks and an app all good so far server is nice attentive seems like it is going to be a nice night.
Wife orders entree then I order entree and server says oh No we are out of that! Ok happens. I ask for a minute to make an alternative decision but before leaving she says I forgot to tell you we are changing the menu on Monday so we are out of alot. She recommends the steak they have that!! I look over the menu and decide to go with her recommendation for a $35 Ribeye yea!! New server shows up?? I order said Ribeye and he says let me make sure we have that and he doubt that they do. I inform him she recommended it and he says we will figure it out . Comes back moments later and says they are out of the steak as well. At this point we are done they only have 5 entrees and they are out of them all. My issue is that we made an online reservation and they very easily could have called us and said we have no entrees just to give you a heads up before you make a trip to our restaurant with No Food!! The took care of the app which was nice but we were left with an evening in Downtown Raleigh with no reservation for dinner!!
That is no way to run a business!! Will never eat nor recommend this establishment to anyone.
Atmosphere: 5
Food: 1
Service: 3
steven storch
Great atmosphere, music, drinks, and service. Food, however was not so great. Tiny salads. Got chicken, steak, and shrimp add-ons. Seemed like they were microwaved reheats, certainly not cooked fresh as they were lukewarm. Even though the place was empty we were told there was no outside seating.
Atmosphere: 5
Food: 2
Service: 5
Eileen
The good thing about the restaurant was that it was in walking distance of Meymandi concert hall. The food was average.
Jared
Great food and friendly service (Stephen was great!). Perfect for a pre-show dinner before going to Martin Marietta or Red Hat.
Jeffrey
Disappointed. We were told problems with the service was that Overlook was short on staff. This on a Saturday night with major events going on at Martin Marietta Center and Red Hat. We were told problems with food was because they were training up a new cook. The weather and view from the covered patio was wonderful, however. Our grandson enjoyed a butter and parmesan pasta - but it came without garlic bread. When that finally arrived it looked like they took a dinner roll, sliced it in half, smeared it with butter and garlic powder and parmesan and put it under a broiler for about three seconds. Weak. Our chicken bacon ranch flatbread was pretty good. However, our steak and goat cheese flatbread was an abomination. The steak was like a roast chuck that had been chopped as in a BBQ Beef sandwich, but left in a skillet for a few days to dry out. The beef was crispier than the bacon on our other flatbread and dry and tasteless. We expect better from a major downtown hotel.
Dana
One...we couldn't find it. Front desk said upstairs and we thought it was a bar. Completely dead. Less to be desired for. Will not be back again
Patrick Nevius
It's a good location if you're going to the theater too. The food was OK. Nothing wrong with it, but not exciting either.
Not impressed. Wife and I had a $4 salad which cost $9. Server was dancing around singing to the loud music. Her brain was at the club.
scott
wanted dinner before a show at MM center. servers were polite worked well together. the view and ambiance outside was very nice. food was fair. the salad was good. I might go back and try appetizers and drinks but would not try entrees again.
Jes Z
We appreciated the large assortment of breakfast items on the buffet - both adult and kid friendly. Bree on the waitstaff was amazing! She was so friendly and helped find gluten-friendly items for my young daughter. Dinner - staff was friendly and food was good; however, $10 for a very small chocolate torte seemed unreasonably high.
Atmosphere: 5
Food: 4
Service: 5
Reliable Mover
Great hidden gem! Food, drinks and service was excellent!! Marie made sure all our needs were met with exceptional customer service! Menu food and drink suggestions were perfect for our date night!! Thank you Marie for how comfortable and easy going our experience was!! I definitely suggest this location for a awesome downtown dinner experience
Atmosphere: 5
Food: 5
Service: 5
Patti
First I thought this restaurant was not in the hotel. Upon arrival the air was not working. We thought it only ordering dessert and leaving. The waitress was the only reason we didn't leave. She was great. She found a fan to put at our table since the kids were already sweating and put Bluey on the TV. Disappointed that no discount was given for the air factor. We were the only ones there the entire time. We left as soon as we ate due to the heat. Thanks to Maria who made it bearable while we were there
The staff was very accommodating and very responsive when I did not like the food. The flatbread tasted like a boxed crust (Bisquick). I ordered the seared salmon, which tasted boiled. It has no flavor and was clearly previously frozen. This was the worst meal I have ever had in Raleigh. The Meymandi Concert Hall had far better hors d'oeuvre, which saved me before the show.
This restaurant deserves it's good reviews. Far better than I expected for a hotel restaurant (it is on the second floor of the Residence Inn). Nice selection of American fare, presented attractively and cooked beautifully. Prices are very reasonable and it is steps from the Meymandi Theater.
Loved my experience at Overlook! Dinner was tasty and fantastic and service was excellent. I will be returning.
Made a reservation for a nice Saturday night out with my wife!!
Get to Hotel to find out that there is an event across the street so $10 to park in deck no big deal.
Get to restaurant looks very nice have a patio spot overlooking the PerformingArts Center good start!
We order drinks and an app all good so far server is nice attentive seems like it is going to be a nice night.
Wife orders entree then I order entree and server says oh No we are out of that! Ok happens. I ask for a minute to make an alternative decision but before leaving she says I forgot to tell you we are changing the menu on Monday so we are out of alot. She recommends the steak they have that!!
I look over the menu and decide to go with her recommendation for a $35 Ribeye yea!!
New server shows up??
I order said Ribeye and he says let me make sure we have that and he doubt that they do. I inform him she recommended it and he says we will figure it out .
Comes back moments later and says they are out of the steak as well. At this point we are done they only have 5 entrees and they are out of them all.
My issue is that we made an online reservation and they very easily could have called us and said we have no entrees just to give you a heads up before you make a trip to our restaurant with No Food!!
The took care of the app which was nice but we were left with an evening in Downtown Raleigh with no reservation for dinner!!
That is no way to run a business!!
Will never eat nor recommend this establishment to anyone.
Atmosphere: 5
Food: 1
Service: 3
Great atmosphere, music, drinks, and service. Food, however was not so great. Tiny salads. Got chicken, steak, and shrimp add-ons. Seemed like they were microwaved reheats, certainly not cooked fresh as they were lukewarm. Even though the place was empty we were told there was no outside seating.
Atmosphere: 5
Food: 2
Service: 5
The good thing about the restaurant was that it was in walking distance of Meymandi concert hall. The food was average.
Great food and friendly service (Stephen was great!). Perfect for a pre-show dinner before going to Martin Marietta or Red Hat.
Disappointed. We were told problems with the service was that Overlook was short on staff. This on a Saturday night with major events going on at Martin Marietta Center and Red Hat. We were told problems with food was because they were training up a new cook. The weather and view from the covered patio was wonderful, however. Our grandson enjoyed a butter and parmesan pasta - but it came without garlic bread. When that finally arrived it looked like they took a dinner roll, sliced it in half, smeared it with butter and garlic powder and parmesan and put it under a broiler for about three seconds. Weak. Our chicken bacon ranch flatbread was pretty good. However, our steak and goat cheese flatbread was an abomination. The steak was like a roast chuck that had been chopped as in a BBQ Beef sandwich, but left in a skillet for a few days to dry out. The beef was crispier than the bacon on our other flatbread and dry and tasteless. We expect better from a major downtown hotel.
One...we couldn't find it. Front desk said upstairs and we thought it was a bar. Completely dead. Less to be desired for. Will not be back again
It's a good location if you're going to the theater too. The food was OK. Nothing wrong with it, but not exciting either.
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
Not impressed. Wife and I had a $4 salad which cost $9. Server was dancing around singing to the loud music. Her brain was at the club.
wanted dinner before a show at MM center. servers were polite worked well together. the view and ambiance outside was very nice. food was fair. the salad was good. I might go back and try appetizers and drinks but would not try entrees again.
We appreciated the large assortment of breakfast items on the buffet - both adult and kid friendly. Bree on the waitstaff was amazing! She was so friendly and helped find gluten-friendly items for my young daughter. Dinner - staff was friendly and food was good; however, $10 for a very small chocolate torte seemed unreasonably high.
Atmosphere: 5
Food: 4
Service: 5
Great hidden gem! Food, drinks and service was excellent!! Marie made sure all our needs were met with exceptional customer service! Menu food and drink suggestions were perfect for our date night!! Thank you Marie for how comfortable and easy going our experience was!! I definitely suggest this location for a awesome downtown dinner experience
Atmosphere: 5
Food: 5
Service: 5
First I thought this restaurant was not in the hotel. Upon arrival the air was not working. We thought it only ordering dessert and leaving. The waitress was the only reason we didn't leave. She was great. She found a fan to put at our table since the kids were already sweating and put Bluey on the TV. Disappointed that no discount was given for the air factor. We were the only ones there the entire time. We left as soon as we ate due to the heat. Thanks to Maria who made it bearable while we were there
Loading...