Waffle House
3909 Hillsborough St, Raleigh
(919) 833-1247
Recent Reviews
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Food was *exactly* as expected. Our group was larger (7) than they are built to handle. They made it work.
Atmosphere: 5
Food: 5
Service: 5
It's a Waffle House. You know what you're getting when you go there. That said, this is one of the nicer ones I have been to. It's been a long time since I have been to one. The food tastes exactly the same, the prices are still reasonable, and they still make their cherry coke in house. YUM.
It is what you expect
Food: 4
I was visiting the area and stopped by here with my family for breakfast. It’s small but they move fast and attend well so you don’t wait long to be seated. Food was great and staff was kind.
Food: 5
Let's be clear, it is what it is, you all know what I mean. That being said, when you want it, this is the place for some great waffles and, smothered covered and diced potatoes.
Atmosphere: 3
Food: 3
Service: 5
The food was excellent and it was a large amounts of it I had to take a little over half of it home it was delicious and nice customer service excellent
Atmosphere: 5
Food: 5
Service: 5
Tried a fancy brunch place today, dropped almost $60 and left hungry. Ten minutes later I pulled into this Waffle House, and thank goodness I did.
Got a warm welcome, quick service, good food, and even leftovers, all for $20.
My waitress was the sweetest and this review is for her, she really took care of me. Wish I remembered her name because she deserves a raise!
Food: 5
Service: 5
Few things are as American as Waffle House—and up until this past Sunday, I could honestly say I’d never had a bad experience at one. Unfortunately, this visit changed that.
When we arrived, there were four empty tables waiting to be bussed, yet we still had to wait about ten minutes despite being first in line. Once seated, there was no sense of urgency from the staff to clean or serve. Our waitress came by several minutes later, silently dropped off a single menu, and walked away. When she finally returned to take our order, she still hadn’t said a word—I wasn’t even sure she had a pulse.
The lack of energy and customer service extended across the entire team. After waiting easily 15 minutes, only half of our order arrived, and drinks were finally served. We had to ask for utensils, which should’ve been provided without prompting. Several minutes after finishing the first half of our meal, the waffles finally arrived. This was the oddest experience.
With three cooks working the line, I can’t imagine why the food took so long. A table seated 15 minutes after us was served before we were. Clearly, there’s a breakdown in management or communication at this location. Only one waitress seemed to have any personality and she was brand new.
Based on this experience—and seeing similar complaints in recent reviews—I won’t be returning to this Waffle House. Ever. Sad excuse for a Waffle House.
Atmosphere: 1
Food: 3
Service: 1
I love Waffle House but this will be my last time going to this location. The food was poorly done and the waitress was absent the entire time we were there. I set the bar pretty low for these restaurant but this failed to meet even those.
Atmosphere: 3
Food: 2
Service: 1
Ordered the Sausage Egg and Cheese Hashbrown bowl chunked with country ham...They didn't even put egg in it! No egg in the Sausage EGG and Cheese Hashbrown Bowl is crazy work.
Restaurantji Recommends
If I could leave 0 I would. We sat down for 30 minutes never also proceeded to be skipped over and over for having our orders taken. Never got our orders taken. Staff was snippy with each other and made the environment uncomfortable.
One star because they never even took our order or acknowledged us before we walked out after waiting for 30 minutes. Still hungry!
Service: 1
Trash. First words out of the chef’s mouth as I walk in and go to wash my hands “Yo. We ain’t got no public bafroom.” Decided not to eat there. Left, never to return. Who hires these people!?!?!?
Atmosphere: 1
Service: 1
Lacked the basics. Waitress took our drink order and then a few minutes later our food order. The food came out first but couldn’t eat it right away as there was no silverware. The food itself was mediocre except the grilled cheese. The grilled cheese wasn’t even melted (photo). Overall, worst Waffle House I’ve ever been to for having to ask for silverware, syrup, and our drinks. The drinks literally were the last things to come out to our table. Not to mention that is was practically empty
Atmosphere: 1
Food: 2
Service: 1
Can't sit inside anymore
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