Horrible! I ordered two of the fish sandwiches, i asked for no cheese and extra pickles.
There were two very small pickles in this nasty weak sandwich.
Wendy's Dave would be ashamed! And you should too.
Atmosphere: 2
Food: 1
Service: 3
Mason Johnston
Just took my car to the tire place across the street. While I waited, I walked over to get some breakfast from Wendy’s. Their dining room was locked, so I walked through the drive thru and tried to order. They said they can’t serve me through the drive thru because I don’t have a car, but they also wouldn’t let me order inside. Terrible service
Atmosphere: 1
Food: 1
Service: 1
Stephanie
If I could give zero stars I would. I placed an order on doordash. Said Wendy's confirmed my order. Then my second dasher I messaged him asking what was taking so long as it was 33 minutes after I ordered. He says I don't know I am waiting for your order. You can call the store, so as I'm calling and the phone is just ringing. He messages me saying they never received my order and to contact doordash customer support. I do they contact the store to make my order. They refuse to make my order. Horrible customer service. I had been waiting 40 minutes at this point for my order and you refuse to make it. 😒 I took my refund and credits and went elsewhere.
Service: 1
0.0 ne
Horrible service. The people who work there are super aggressive and rude. Very poor service, especially a lady with glasses.
Atmosphere: 1
Food: 1
Service: 1
Daniel Caballero González
The administration should check their employees, they do not know how to give a good service, since the woman who is serving me at the drivetruh was very offensive and rude to me. Just because I couldn't hear what she was saying over the speaker. Ma'am if your work doesn't like you , looking for another one. You don't have to yell at people
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Hamburger
C D
Why are you requiring delivery drivers to come inside the store when you have dangerous icy conditions on the property!? Reporting to Uber.
Atmosphere: 1
Service: 1
Mitch Jordan
Burger tasted like it had been cooked earlier to prepare for the lunch rush. Not fresh. And this was about 10:40 am.
Fries were ho hum.
Soda was only thing good.
Atmosphere: 3
Food: 1
Service: 2
Anubis Redfox (Anubis Homura)
The staff all had a attitude the whole time I was there, And one of the managers messed up my order two time before I got my food made the correct way and wasn't cold.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Chili
Camesha Shelton
Ms Iris is great!! My food order was wrong but I was still charged for it so I called and she told me to come there and she gave me my correct order plus a year free Jr frosty for 2025!!! Thank you Ms Iris for your great customer service and taking good care of your customers. 😃
Chelsey Edwards (Sky)
Staff got my order wrong in drive thru, I ordered a #2 and despite me trying to correct them to avoid misunderstanding…. After I mentioned it to them several times they seemed dead set on giving me the wrong item. Management came off rude. I was not given a receipt for my order and was charged again…. I have no idea if I overpaid. Money is tight and considering their mistake I feel it would have been more professional if they didn’t charge me for THEIR mistake and had at least gave me a copy of my receipt so I know the itemization of the price breakdown and what I was charged for. I wouldn’t have stopped but after donating plasma I felt lightheaded and I knew I needed something to get me going. I love some Wendy’s but I didn’t care much about how I’ve been treated. Guess I’ll go somewhere else next time.
Took 17 minutes from walking in to getting my order and still got the wrong sandwich and didn't get the nuggets that I ordered.
Sammy Emanuel
The staff at Wendy's on Hwy 401 general manager Ms. Rochelle was very pleasant, ⭐ And very professional! and very customer service friendly! Our food was Amazing. We thank you so much for the remarkable experience today!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy's Apple Pecan Chicken Salad Raw Chicken
Mike Dunn
I almost never leave negative reviews. But this Wendy's singlehandedly makes me never want to go to Wendy's ever again. Food is wrong 100% of the time, oh they gave you another bag because you complained? Guess what that ones wrong too.
If you're so miserable in life find another job. Stop running other peoples lunch.
Atmosphere: 1
Food: 1
Service: 1
Gavin McHenry
Kinda rude in the drive through, otherwise it's a normal Wendy's and the order was right.
Food: 4
Service: 2
Steve Fouty
Ordered two jr deluxe and got dried up double stacks should have known as when I pulled up to the pick up window they had my order ready 3rd time they screwed me won't go back
Horrible! I ordered two of the fish sandwiches, i asked for no cheese and extra pickles.
There were two very small pickles in this nasty weak sandwich.
Wendy's Dave would be ashamed! And you should too.
Atmosphere: 2
Food: 1
Service: 3
Just took my car to the tire place across the street. While I waited, I walked over to get some breakfast from Wendy’s. Their dining room was locked, so I walked through the drive thru and tried to order. They said they can’t serve me through the drive thru because I don’t have a car, but they also wouldn’t let me order inside. Terrible service
Atmosphere: 1
Food: 1
Service: 1
If I could give zero stars I would. I placed an order on doordash. Said Wendy's confirmed my order. Then my second dasher I messaged him asking what was taking so long as it was 33 minutes after I ordered. He says I don't know I am waiting for your order. You can call the store, so as I'm calling and the phone is just ringing. He messages me saying they never received my order and to contact doordash customer support. I do they contact the store to make my order. They refuse to make my order. Horrible customer service. I had been waiting 40 minutes at this point for my order and you refuse to make it. 😒
I took my refund and credits and went elsewhere.
Service: 1
Horrible service. The people who work there are super aggressive and rude. Very poor service, especially a lady with glasses.
Atmosphere: 1
Food: 1
Service: 1
The administration should check their employees, they do not know how to give a good service, since the woman who is serving me at the drivetruh was very offensive and rude to me. Just because I couldn't hear what she was saying over the speaker. Ma'am if your work doesn't like you , looking for another one. You don't have to yell at people
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Hamburger
Why are you requiring delivery drivers to come inside the store when you have dangerous icy conditions on the property!? Reporting to Uber.
Atmosphere: 1
Service: 1
Burger tasted like it had been cooked earlier to prepare for the lunch rush. Not fresh. And this was about 10:40 am.
Fries were ho hum.
Soda was only thing good.
Atmosphere: 3
Food: 1
Service: 2
The staff all had a attitude the whole time I was there, And one of the managers messed up my order two time before I got my food made the correct way and wasn't cold.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Chili
Ms Iris is great!! My food order was wrong but I was still charged for it so I called and she told me to come there and she gave me my correct order plus a year free Jr frosty for 2025!!! Thank you Ms Iris for your great customer service and taking good care of your customers. 😃
Staff got my order wrong in drive thru, I ordered a #2 and despite me trying to correct them to avoid misunderstanding…. After I mentioned it to them several times they seemed dead set on giving me the wrong item. Management came off rude. I was not given a receipt for my order and was charged again…. I have no idea if I overpaid. Money is tight and considering their mistake I feel it would have been more professional if they didn’t charge me for THEIR mistake and had at least gave me a copy of my receipt so I know the itemization of the price breakdown and what I was charged for. I wouldn’t have stopped but after donating plasma I felt lightheaded and I knew I needed something to get me going. I love some Wendy’s but I didn’t care much about how I’ve been treated. Guess I’ll go somewhere else next time.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Took 17 minutes from walking in to getting my order and still got the wrong sandwich and didn't get the nuggets that I ordered.
The staff at Wendy's on Hwy 401 general manager Ms. Rochelle was very pleasant, ⭐ And very professional! and very customer service friendly! Our food was Amazing. We thank you so much for the remarkable experience today!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy's Apple Pecan Chicken Salad Raw Chicken
I almost never leave negative reviews. But this Wendy's singlehandedly makes me never want to go to Wendy's ever again. Food is wrong 100% of the time, oh they gave you another bag because you complained? Guess what that ones wrong too.
If you're so miserable in life find another job. Stop running other peoples lunch.
Atmosphere: 1
Food: 1
Service: 1
Kinda rude in the drive through, otherwise it's a normal Wendy's and the order was right.
Food: 4
Service: 2
Ordered two jr deluxe and got dried up double stacks should have known as when I pulled up to the pick up window they had my order ready 3rd time they screwed me won't go back
Food: 1
Service: 1
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