They seem to be annoyed to work here, quit then. (: you’re scaring off customers that don’t want to deal with rudeness and arrogance when those same people are touching and preparing the food.
William Foxworth
Always fast service and hot, fresh food.
Atmosphere: 5
Food: 5
Service: 5
Avauntee Andrepoint
After waiting for an hour and a half, I never received my order. When asking for the order to be cancelled and requesting a refund, the store refused and said only a general manager could return my money and they couldn’t provide any proof of cancellation. This is a $60+ order. We then asked how much longer and they said at least 20-30 minutes and went back to lolly gagging in the kitchen with more than 15 people in the store waiting for their order. No urgency, no apology, just laughing and dancing together while people waited WELL after their pick up time. Ridiculous!! Please refund my money immediately for the order and have the so called general manager contact me ASAP!
Atmosphere: 1
Food: 1
Service: 1
Sam Williams
The new fries are trash. please bring back the old ones.
Autumn Joyy
Great customer service, they’re very kind & ms Shelly is a sweetheart
Sara Sangermano
Picked up my order tonight, we did the 20 for $20 with hot honey and hot lemon. I arrived at the store around 5:15. The staff was very polite and let me know that my order wasn’t ready yet. I waited about ten minutes and my food was ready. The wings were hot, the fries were well seasoned, and I greatly enjoyed the brownie.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Wings
Sandy
So we were here yesterday (7/28/25), and service was okay. Just okay. And the wings were not as good as our first time here, which was last week.
Last week was my first time at Wingstop and the wings were the BEST I’ve ever had. And service was Great.
I’m still giving 5 stars because I hope that yesterday was just a bad day.
Charles Kelley
Food is decent. Have to get things well done as they move very fast and sometimes is not cooked all the way. Also never correct pick up times. Staff is decent however they do allow corrective action or arguments be seen by the customers.
I really like the fact that I ordered two types of chicken tenders. One was wet and one was dry and they positioned the paper inside and a way to create a barrier between them so they didn’t touch. I really appreciate that.
Atmosphere: 4
Food: 5
Service: 4
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
doesn't accept cash which screws over disabled people who dont carry cards.
Rachael Floquet
Awful… Cold!…. Wrong flavours!… wrong fries! Wrong sauces!
When we complained, we had to deal with bad attitude and an offer of 11£ refund! Our order was £80!!!! For food that went into the bin! Tasted awful heated up!
Micky Pistillo
Spent my entire lunch waiting for an order that should have been completed before I arrived. Never received the food I paid for
Cindy Gray
They could not give me cold wings and cold fries plus my drink was nasty
Michele Mp
Cold, old fries, no flavor and barely any sauce/seasoning on fries and wings. Decided to try it for the first time and won’t be going back obviously.
They seem to be annoyed to work here, quit then. (: you’re scaring off customers that don’t want to deal with rudeness and arrogance when those same people are touching and preparing the food.
Always fast service and hot, fresh food.
Atmosphere: 5
Food: 5
Service: 5
After waiting for an hour and a half, I never received my order. When asking for the order to be cancelled and requesting a refund, the store refused and said only a general manager could return my money and they couldn’t provide any proof of cancellation. This is a $60+ order. We then asked how much longer and they said at least 20-30 minutes and went back to lolly gagging in the kitchen with more than 15 people in the store waiting for their order. No urgency, no apology, just laughing and dancing together while people waited WELL after their pick up time. Ridiculous!! Please refund my money immediately for the order and have the so called general manager contact me ASAP!
Atmosphere: 1
Food: 1
Service: 1
The new fries are trash. please bring back the old ones.
Great customer service, they’re very kind & ms Shelly is a sweetheart
Picked up my order tonight, we did the 20 for $20 with hot honey and hot lemon. I arrived at the store around 5:15. The staff was very polite and let me know that my order wasn’t ready yet. I waited about ten minutes and my food was ready. The wings were hot, the fries were well seasoned, and I greatly enjoyed the brownie.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Wings
So we were here yesterday (7/28/25), and service was okay. Just okay. And the wings were not as good as our first time here, which was last week.
Last week was my first time at Wingstop and the wings were the BEST I’ve ever had. And service was Great.
I’m still giving 5 stars because I hope that yesterday was just a bad day.
Food is decent. Have to get things well done as they move very fast and sometimes is not cooked all the way. Also never correct pick up times. Staff is decent however they do allow corrective action or arguments be seen by the customers.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Wings, Overcooked Lemon Pepper Wings, Boneless Meal Deal
I really like the fact that I ordered two types of chicken tenders. One was wet and one was dry and they positioned the paper inside and a way to create a barrier between them so they didn’t touch. I really appreciate that.
Atmosphere: 4
Food: 5
Service: 4
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Restaurantji Recommends
doesn't accept cash which screws over disabled people who dont carry cards.
Awful… Cold!…. Wrong flavours!… wrong fries! Wrong sauces! When we complained, we had to deal with bad attitude and an offer of 11£ refund! Our order was £80!!!! For food that went into the bin! Tasted awful heated up!
Spent my entire lunch waiting for an order that should have been completed before I arrived. Never received the food I paid for
They could not give me cold wings and cold fries plus my drink was nasty
Cold, old fries, no flavor and barely any sauce/seasoning on fries and wings. Decided to try it for the first time and won’t be going back obviously.
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