I just left there Hillsborough St location in Raleigh, NC and never going back. The young lady who grabbed my food was in the dining area playing with a customer's puppy when I came in. She then grabbed my food without washing her hands. Idk if she bagged it before I arrived or someone what did but I will not be going back if staff is playing with dogs during down time and returning to work without washing their hands.
Atmosphere: 1
Food: 1
Service: 1
Bless Amour
The service was quick and the food was freshly prepared and hot.
Atmosphere: 4
Food: 5
Service: 5
Yessi Martinez
I love this place, the best
Atmosphere: 5
Food: 5
Service: 5
Carm Mc (Cam)
Customer service was good. I asked instead of bacon for extra onion straws. They drowned the salad with them. I was expecting just a double of what they normally put, not double of the size of the salad. Hence the reason I only gave 4
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: The House Zalad - Fried
Sean P.
Good staff .Chicken sandwich ( pressed to thin .)I dont like the coke machine . The newest style .Sodas do not have the original taste you look for .
Kb was such a kind and sweet worker!! Made me and my friends feel so welcome and had the best customer service.
Atmosphere: 5
Food: 5
Service: 5
Ethan Aliff
99 sanitation rating! Excellent customer service and delicious food ?
Atmosphere: 5
Food: 5
Service: 5
Ladystardust04
The new chicken parm fries are soooo
Atmosphere: 5
Food: 5
Service: 5
Christopher Drum
Food was great, as always. What really struck me was the excellent customer service and atmosphere. The employees had big smiles, welcomed everyone that entered, and overall emitted a joyous vibe. Incredibly refreshing considering most fast food places nowadays staff people that act like you’re a pain for ordering from their restaurants.(Also interested in trying this new “spicy” Zax sauce!)
Atmosphere: 5
Food: 4
Service: 5
Robbie Woods
Great staff!!! ALWAYS friendly and ALWAYS prompt.They really go the extra mile to make a person feel welcome. The food is always fresh and perfect. Love this location!!!
Food is gas
Atmosphere: 4
Food: 5
Service: 3
Did not receive what I orderedNot great for young kidsAs expected mostly fried with sodas but good soda selection
Atmosphere: 3
Food: 3
Service: 2
Stick with their chicken items. Especially the "fingers" are tasty. The newer fried shrimp are so small its a rip-off, and egg rolls are horrible.
Atmosphere: 3
Food: 3
Service: 4
Food and service is fast. Bathrooms can be dirty do to all the college students but other than that good for a quick bite to eat!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Zaxby's Signature Sandwich, Big Zax Snak Meal, Cajun Chicken Sandwich Combo, Fried Pickles, Wings & Things Meal, Nibblerz Sandwich, Grilled Chicken Sandwich
I just left there Hillsborough St location in Raleigh, NC and never going back. The young lady who grabbed my food was in the dining area playing with a customer's puppy when I came in. She then grabbed my food without washing her hands. Idk if she bagged it before I arrived or someone what did but I will not be going back if staff is playing with dogs during down time and returning to work without washing their hands.
Atmosphere: 1
Food: 1
Service: 1
The service was quick and the food was freshly prepared and hot.
Atmosphere: 4
Food: 5
Service: 5
I love this place, the best
Atmosphere: 5
Food: 5
Service: 5
Customer service was good. I asked instead of bacon for extra onion straws. They drowned the salad with them. I was expecting just a double of what they normally put, not double of the size of the salad. Hence the reason I only gave 4
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: The House Zalad - Fried
Good staff .Chicken sandwich ( pressed to thin .)I dont like the coke machine . The newest style .Sodas do not have the original taste you look for .
Atmosphere: 4
Food: 3
Service: 5
best zaxby’s i’ve had.
Restaurantji Recommends
Kb was such a kind and sweet worker!! Made me and my friends feel so welcome and had the best customer service.
Atmosphere: 5
Food: 5
Service: 5
99 sanitation rating! Excellent customer service and delicious food ?
Atmosphere: 5
Food: 5
Service: 5
The new chicken parm fries are soooo
Atmosphere: 5
Food: 5
Service: 5
Food was great, as always. What really struck me was the excellent customer service and atmosphere. The employees had big smiles, welcomed everyone that entered, and overall emitted a joyous vibe. Incredibly refreshing considering most fast food places nowadays staff people that act like you’re a pain for ordering from their restaurants.(Also interested in trying this new “spicy” Zax sauce!)
Atmosphere: 5
Food: 4
Service: 5
Great staff!!! ALWAYS friendly and ALWAYS prompt.They really go the extra mile to make a person feel welcome. The food is always fresh and perfect. Love this location!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Chicken Sandwich Combo, Chicken Fingerz Platter