Absolutely the WORST Pizza Hut in the world. Manager and staff are terrible. Food is hideous also. You’d be best to cook a Tombstone. Same quality
Neville Boone
Great Food Great place
Cherra Worth
I normally don’t complain but tonight was just ridiculous. I normally order here and pick it up and have no problem. But tonight I didn’t feel like it so I did a delivery order. I order my food at 7:42pm it said the delivery would be 30 to 45 mins which was okay. An hour goes by so I decide to call to check on my order, the lady first excuse was the driver took two orders, okay cool I can understand that but that still shouldn’t take that long when I live 10 mins away from them. Then she gets the manager on the phone his first excuse was the delivery driver was new and took to orders so he is probably having a hard time finding my address then he says I’ll call the driver and places me on hold. As he is calling the driver, I go outside to meet the driver at my driveway (I had cameras at my home). I tell him his boss is calling him, he answers his phone (on speaker big mistake) the manager isn’t really trying to do anything at all doesn’t even apologize for how late my order is. The food is not hot and it looks a mess. My order got delivery at 8:57pm basically 9pm. If my kids were not hungry, I probably would have just ask for a refund. Even though the service was bad, I still tipped the delivery driver because I’m not that kind of person to be rude or angry because I really don’t believe it was his fault I believe it’s his managers! I WILL NOT BE ORDERING HERE AGAIN!
Neal Stevens
Below the standard they use to have
Emily Peralta
Ordered dinner at 530..Order came in 45min one pizza was wrong . I called they were sending me another. After 45 minutes I called to check she told me it would be right here. After a total of 1 1/2 hours the second pizza arrives cold as ice
Evan Smith
Good pizza
Doug E
Maybe tell your employees (guy with the sleeve tattoos and beard) not to stand right next to the front door and smoke.
Atmosphere: 1
Food: 1
Service: 1
Robert Yore
Just picked up a large supreme pizza. Normally very good. This one very poor. No sauce at all and very few toppings.
Food: 1
Amber Carpenter
Awesome staff at the Richlands pizza hut, they aim to please so you have your order your way. Tried thier pasta with chicken and very good. Good size for single serving. My favorite pizza there is super supreme, pan and can only get it in large so the very accommodating lady suggested a hand tossed and could make that in a small. It was terrific did I mention on line special for pasta only $7.00. Go to pizza hut in Richlands for great service and cooked with care food.
Wheelchair accessibility: Can't walk so pick up window is my go to businesses. Must better lighting would be nice they always look closed!
Food: 5
Service: 5
Recommended dishes: Pizza Hut
Wolfe Wolfe
Delivery driver was awesome service but food was cold we only live 5 miles from the place.
We had the place to ourselves today and Jill helped us and was wonderful!!! Pizza was awesome and had some salad . Great experience in all⭐️⭐️⭐️⭐️⭐️
James Dever
I ordered for pickup. The order was what I asked for, when I wanted it. Your food is v Great, and the staff is very helpful aaaand courteous
Atmosphere: 5
Food: 5
Service: 5
Navy Doc
Ordered food for our family. Delivered to my house missing multiple items. Called the store and was told they would bring the items. Delivery showed up and was still missing items. Absolutely ridiculous. It isn't hard to check an order against a receipt to make sure everything is there before leaving the store.
Absolutely the WORST Pizza Hut in the world. Manager and staff are terrible. Food is hideous also. You’d be best to cook a Tombstone. Same quality
Great Food Great place
I normally don’t complain but tonight was just ridiculous. I normally order here and pick it up and have no problem. But tonight I didn’t feel like it so I did a delivery order. I order my food at 7:42pm it said the delivery would be 30 to 45 mins which was okay. An hour goes by so I decide to call to check on my order, the lady first excuse was the driver took two orders, okay cool I can understand that but that still shouldn’t take that long when I live 10 mins away from them. Then she gets the manager on the phone his first excuse was the delivery driver was new and took to orders so he is probably having a hard time finding my address then he says I’ll call the driver and places me on hold. As he is calling the driver, I go outside to meet the driver at my driveway (I had cameras at my home). I tell him his boss is calling him, he answers his phone (on speaker big mistake) the manager isn’t really trying to do anything at all doesn’t even apologize for how late my order is. The food is not hot and it looks a mess. My order got delivery at 8:57pm basically 9pm. If my kids were not hungry, I probably would have just ask for a refund. Even though the service was bad, I still tipped the delivery driver because I’m not that kind of person to be rude or angry because I really don’t believe it was his fault I believe it’s his managers! I WILL NOT BE ORDERING HERE AGAIN!
Below the standard they use to have
Ordered dinner at 530..Order came in 45min one pizza was wrong . I called they were sending me another. After 45 minutes I called to check she told me it would be right here. After a total of 1 1/2 hours the second pizza arrives cold as ice
Good pizza
Maybe tell your employees (guy with the sleeve tattoos and beard) not to stand right next to the front door and smoke.
Atmosphere: 1
Food: 1
Service: 1
Just picked up a large supreme pizza. Normally very good. This one very poor. No sauce at all and very few toppings.
Food: 1
Awesome staff at the Richlands pizza hut, they aim to please so you have your order your way. Tried thier pasta with chicken and very good. Good size for single serving. My favorite pizza there is super supreme, pan and can only get it in large so the very accommodating lady suggested a hand tossed and could make that in a small. It was terrific did I mention on line special for pasta only $7.00. Go to pizza hut in Richlands for great service and cooked with care food.
Wheelchair accessibility: Can't walk so pick up window is my go to businesses.
Must better lighting would be nice they always look closed!
Food: 5
Service: 5
Recommended dishes: Pizza Hut
Delivery driver was awesome service but food was cold we only live 5 miles from the place.
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Pizza Hut, Wings
Restaurantji Recommends
We had the place to ourselves today and Jill helped us and was wonderful!!! Pizza was awesome and had some salad . Great experience in all⭐️⭐️⭐️⭐️⭐️
I ordered for pickup. The order was what I asked for, when I wanted it. Your food is v
Great, and the staff is very helpful aaaand courteous
Atmosphere: 5
Food: 5
Service: 5
Ordered food for our family. Delivered to my house missing multiple items. Called the store and was told they would bring the items. Delivery showed up and was still missing items. Absolutely ridiculous. It isn't hard to check an order against a receipt to make sure everything is there before leaving the store.
Food: 1
Service: 1
Fast delivery pizza and wings hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Hut, Breadsticks, Marinara, Cheese Pizza, Wings
Cashier was nice and my food was fresh
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pizza Hut
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