Just went into this location and it was super packed but that didn’t stop the two young ladies working there from doing their job and with a positive attitude. By time we got to the counter, I was greeted with a smile. Both ladies smiled, sang and danced a little while preparing our sandwiches. Our food was made with love and it showed because it was delicious. Thank you ladies! Yall deserve a raise!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki
Oscar Meadows
My daughter loves this
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Steak & Cheese
Danya Ellen
Worst subway out of any I've ever been too. They never have everything. Today I waited for the call for substitutions it never came. Got my food and it was missing banana peppers vinegar and oil. But the worst part was the bread itself. Very crunchy, my hunger headache is gone but the roof of my mouth is shredded. Catherine lake location is 100x better than this one.
Atmosphere: 3
Food: 2
Service: 1
Shane Foxworth
Awesome place. It was completely
Atmosphere: 5
Food: 5
OD Norwood
Fast enough, never a long wait, will visit again.
Atmosphere: 5
Food: 5
Service: 5
Kodiak 536
NOT exactly a Keto friendly place. Even the oven baked chicken wrap contains 50g of carbs, most likely from the wrap itself.Only way to eat real Keto here is to order non-processed meat and discard the wrap and bread. Use your own lettuce to wrap the meat.Keep away from most sauces and add on ingredient.Use app such as Carb Manager to check anything you order to srsy in Keto.Parking: Limited parking in front, especially difficult when area is busy with other stores, shops and restaurants.
Atmosphere: 1
Food: 2
Service: 4
J
ATTN: Subway Employees! There is a difference between a “sub” and a “melt”.I asked for a melt. They gave me a sub.Your melts are good. Your subs are ?
Savvy 1
Avoid! Ordered subs on app. Got them home and all 3 subs were wrong. I called back to see how they could make this right and a female on the phone talked to me as if I was a piece of trash!! I work very hard to be able to enjoy food out sometimes. She thought she put me on hold, and she said to someone that i was “probably” trying to get free food!!! I asked for a manager and was told there was not one! I asked when would one be there and she said never. She said eat the subs and hung up! I am in shock. I will be fighting this with my bank. Take your money somewhere where they care. What is happening to customer service?
Jonessa Lewis
If I could I would give this place ZERO stars!!TERRIBLE customer service from the employee. I do not have a name, only a host ID : VCLLZ49NVTDKGX62We placed an online order for pick up, 3 different subs with different breads/ingredients. I get there and there was no one up front. The food was all uncovered and completely messy. I waited there for 5-10 minutes until a girl came up carrying a box with gloves on. She asked me what I wanted and I told her I had a pick up order. She proceeded to hand me an open bag on the counter with no napkins, receipt or anything. She barely spoke at all and disappeared. I get home and my family and I prepare to eat our subs when we realize they are messed up. All the wrong types of bread, missing ingredients, subs not even cut and over all terribly put together. We call them and the girl is instantly disrespectful. Proceeds to say how she didn't mess up anything and what do we want to do about, that she's not going to do anything about it, that we just want free subs and that she was going to call the police on us. Never have I ever been so DISRESPECTED by someone in food service over THEIR MISTAKE. We asked for the manager and she says they aren't there and don't know when they will ever come in. Asked if they were going to do nothing about the situation and she said correct and proceeded to hang up the phone mid sentence. I am APPALLED!!! The time was between 8:30-9pm today.
Atmosphere: 1
Food: 1
Service: 1
Savvy1561
Please don’t go here. The place is filthy and the employees are so rude! I can’t understand how they are still open!
This Subway is going downhill. I've eaten there a couple times and things have slowly started to deteriorate. The lettuce is brown, the cheese was disgustingly wet, half the fountain drinks were out of order, the refrigerator drinks were not stocked, the medium fountain drink cups have been out for a while, the food storage area didn't look well cleaned, etc. If subway is going to let themselves go, please bring in a legit sub shop.
Atmosphere: 1
Food: 1
Service: 3
Lilian Penuel
It’s always been good there but there’s this one lady that apparently don’t understand what a meal means. Because after getting our sandwiches we went to the checkout and asked for them to make it a meal, which means you get a drink and either chips or 2 cookies. But when she gave me us our bag she only gave us 1 cookie even though we had already payed for it. This has happened twice, so if you eat here make sure you get 2 cookies.
Atmosphere: 3
Food: 2
Adam
Avoid this subway. Worst in the area. While you place an "express order" through the app, there's one guy in there building sandwiches with a line backed up out the door. So you arrive when you're supposed to pickup your order to find it isn't even close to being made. You'll sit in the sticky seat of the subway covered in sweat due to the ac not working, which is normal for this store and you'll watch 10 people come and go with food. Your order, still not made, and you're wondering why did I choose to eat here in the first place.
Melanie Murray
Ordered on line and what a mess. Two subs where to be on wheat bread. No wheat Bread. Then toppings forgotten on all four subs. Went back to review my online order. It was all there but not on the sub. Very upsetting.
Danielle Christine
? this place needs shut down!You can barely see any of the ingredients through the disgusting glass.. there is food all over the bar, in between the ingredients, the glass (on both sides), in the hinges, handles, on the cup sleeves, the register, the cookie tray looks like it hasn’t been cleaned since the store opened.The people working do not know the menu, their prices seem to be higher than most subways for whatever reason.. I have no clue how they scored a 96.0. The entire sandwich bar needs completely ripped out, just demo the whole place and “start fresh”!!Couldn’t eat or order out of total disgust just by walking in and observing ?
Just went into this location and it was super packed but that didn’t stop the two young ladies working there from doing their job and with a positive attitude. By time we got to the counter, I was greeted with a smile. Both ladies smiled, sang and danced a little while preparing our sandwiches. Our food was made with love and it showed because it was delicious. Thank you ladies! Yall deserve a raise!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki
My daughter loves this
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Steak & Cheese
Worst subway out of any I've ever been too. They never have everything. Today I waited for the call for substitutions it never came. Got my food and it was missing banana peppers vinegar and oil. But the worst part was the bread itself. Very crunchy, my hunger headache is gone but the roof of my mouth is shredded. Catherine lake location is 100x better than this one.
Atmosphere: 3
Food: 2
Service: 1
Awesome place. It was completely
Atmosphere: 5
Food: 5
Fast enough, never a long wait, will visit again.
Atmosphere: 5
Food: 5
Service: 5
NOT exactly a Keto friendly place. Even the oven baked chicken wrap contains 50g of carbs, most likely from the wrap itself.Only way to eat real Keto here is to order non-processed meat and discard the wrap and bread. Use your own lettuce to wrap the meat.Keep away from most sauces and add on ingredient.Use app such as Carb Manager to check anything you order to srsy in Keto.Parking: Limited parking in front, especially difficult when area is busy with other stores, shops and restaurants.
Atmosphere: 1
Food: 2
Service: 4
ATTN: Subway Employees! There is a difference between a “sub” and a “melt”.I asked for a melt. They gave me a sub.Your melts are good. Your subs are ?
Avoid! Ordered subs on app. Got them home and all 3 subs were wrong. I called back to see how they could make this right and a female on the phone talked to me as if I was a piece of trash!! I work very hard to be able to enjoy food out sometimes. She thought she put me on hold, and she said to someone that i was “probably” trying to get free food!!! I asked for a manager and was told there was not one! I asked when would one be there and she said never. She said eat the subs and hung up! I am in shock. I will be fighting this with my bank. Take your money somewhere where they care. What is happening to customer service?
If I could I would give this place ZERO stars!!TERRIBLE customer service from the employee. I do not have a name, only a host ID : VCLLZ49NVTDKGX62We placed an online order for pick up, 3 different subs with different breads/ingredients. I get there and there was no one up front. The food was all uncovered and completely messy. I waited there for 5-10 minutes until a girl came up carrying a box with gloves on. She asked me what I wanted and I told her I had a pick up order. She proceeded to hand me an open bag on the counter with no napkins, receipt or anything. She barely spoke at all and disappeared. I get home and my family and I prepare to eat our subs when we realize they are messed up. All the wrong types of bread, missing ingredients, subs not even cut and over all terribly put together. We call them and the girl is instantly disrespectful. Proceeds to say how she didn't mess up anything and what do we want to do about, that she's not going to do anything about it, that we just want free subs and that she was going to call the police on us. Never have I ever been so DISRESPECTED by someone in food service over THEIR MISTAKE. We asked for the manager and she says they aren't there and don't know when they will ever come in. Asked if they were going to do nothing about the situation and she said correct and proceeded to hang up the phone mid sentence. I am APPALLED!!! The time was between 8:30-9pm today.
Atmosphere: 1
Food: 1
Service: 1
Please don’t go here. The place is filthy and the employees are so rude! I can’t understand how they are still open!
Restaurantji Recommends
This Subway is going downhill. I've eaten there a couple times and things have slowly started to deteriorate. The lettuce is brown, the cheese was disgustingly wet, half the fountain drinks were out of order, the refrigerator drinks were not stocked, the medium fountain drink cups have been out for a while, the food storage area didn't look well cleaned, etc. If subway is going to let themselves go, please bring in a legit sub shop.
Atmosphere: 1
Food: 1
Service: 3
It’s always been good there but there’s this one lady that apparently don’t understand what a meal means. Because after getting our sandwiches we went to the checkout and asked for them to make it a meal, which means you get a drink and either chips or 2 cookies. But when she gave me us our bag she only gave us 1 cookie even though we had already payed for it. This has happened twice, so if you eat here make sure you get 2 cookies.
Atmosphere: 3
Food: 2
Avoid this subway. Worst in the area. While you place an "express order" through the app, there's one guy in there building sandwiches with a line backed up out the door. So you arrive when you're supposed to pickup your order to find it isn't even close to being made. You'll sit in the sticky seat of the subway covered in sweat due to the ac not working, which is normal for this store and you'll watch 10 people come and go with food. Your order, still not made, and you're wondering why did I choose to eat here in the first place.
Ordered on line and what a mess. Two subs where to be on wheat bread. No wheat Bread. Then toppings forgotten on all four subs. Went back to review my online order. It was all there but not on the sub. Very upsetting.
? this place needs shut down!You can barely see any of the ingredients through the disgusting glass.. there is food all over the bar, in between the ingredients, the glass (on both sides), in the hinges, handles, on the cup sleeves, the register, the cookie tray looks like it hasn’t been cleaned since the store opened.The people working do not know the menu, their prices seem to be higher than most subways for whatever reason.. I have no clue how they scored a 96.0. The entire sandwich bar needs completely ripped out, just demo the whole place and “start fresh”!!Couldn’t eat or order out of total disgust just by walking in and observing ?