Best Taco Bell there is never have a half made taco always fresh
Atmosphere: 5
Food: 5
Service: 5
TORRIE HATCH
Staff is friendly. Not enough staff to keep up.
Atmosphere: 1
Food: 3
Service: 1
Gene Harrell
Waited for service. Food was as ordered, no mistakes. Usually a wait at this location.
Atmosphere: 4
Food: 4
Service: 4
Ken Dee
I am writing to report several issues I experienced at your drive-thru today. 126 Ervingtown Rd. Richlands, NC location.
First, I understand that unexpected situations can happen. There was a broken-down car in the drive-thru, which caused a delay. I was patient and had no issue waiting while the situation was handled.
Second, I mistakenly thought that, like Dunkin’ Donuts, customers who order and pay online could proceed directly to the cashier without stopping at the intercom. After being told that I needed to return to the intercom, I exited and re-entered the drive-thru line, which placed me behind three cars. This was inconvenient but understandable, as I was picking up food for my daughter and a hot drink for myself while rushing to my other daughter’s concert, which started at 6:00 PM.
I ordered a Supreme Deluxe and a Hot Cinnabon Delight. When I received my order, I took a sip of the Cinnabon Delight, and it was completely cold—not even warm. I informed the employee, but she responded that it only felt cold from the outside of the cup but was hot inside. I explained that it was actually cold, as I had already taken a sip (and some even spilled on my jacket), and asked her to check the temperature herself. I could see she was irritated. She then called another employee or manager, and after speaking with them, she asked me to pull over and park, even though there were no cars behind me. At that point, my frustration began, but I complied.
As I was parking, I realized we were running late for the concert. My daughter’s concert was more important than my hot drink, so I had to leave without receiving it. While driving away, my daughter informed me that her chalupa was also cold, including the meat. She ate the rest of her meal but could not eat the chalupa because the cold meat and the shell were soggy.
For reference, I arrived at the drive-thru around 5:50 PM, waited for the broken-down car to be moved, re-entered the line, received cold food and a cold drink, was asked to park and wait again, and finally left the drive-thru around 6:15 PM without my drink.
This experience was frustrating, especially considering the time constraints and the fact that the food and drink were not served correct. I hope this feedback helps improve both service and food quality for future customers.
Atmosphere: 1
Food: 1
Service: 1
Alex Orr
Fast service!
Atmosphere: 5
Food: 5
Service: 5
Megan Henderson
Im not sure ive ever had a bad experience at Taco Bell. ...If anything maybe a taco didn't get put in the bag 1 time...& they made up for it with a taco & several coupons that I could use on future visits. Great Food, Friendly People, Satisfied Customer ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Katie D
please god taco bell tell me why yall put my lettuce, pick de gallo, guacamole, and beans in little cups on the side of my chicken quesadilla?? im supposed to build it?? cold too? are you kidding?
Atmosphere: 1
Food: 1
Service: 1
Robert Carreon
Not all Taco bells are the same The one here on Richland highway sucks, there is no service other than the actual employees making the food and they take entirely too long.
They make you place your own order, then they make you come get your own order. At least McDonald's brings it to you. Come next year Tax time I want a W-2 for doing their job
Atmosphere: 3
Food: 2
Service: 1
wayne kittrell
This Taco Bell is one of the worst Taco Bells I have ever been to. First they mess up a Mexican pizza three times. Then they take orders for items that they say are discontinued, however the item is still on the menu, the posters are still up, and you can order from kiosk and online. This place is so bad I have actually been turned off for the whole franchise as a whole!
Atmosphere: 4
Food: 1
Service: 2
gabriel gonzalez
Opens at 7 am, walk up at 8:30 am and all the doors are closed, its always the same thing all over the country. No one wants to do their job.
Went here in the drive through to get food for a group. Food was what I expected, my only complaint is that they couldn't separate orders and we had to handle every item to figure out what went to who
Ralph scotney
Great & fresh
Alex Hayes
I survived, but the real Mexican place is across the way and they also have tequila.
Best Taco Bell there is never have a half made taco always fresh
Atmosphere: 5
Food: 5
Service: 5
Staff is friendly. Not enough staff to keep up.
Atmosphere: 1
Food: 3
Service: 1
Waited for service. Food was as ordered, no mistakes. Usually a wait at this location.
Atmosphere: 4
Food: 4
Service: 4
I am writing to report several issues I experienced at your drive-thru today. 126 Ervingtown Rd. Richlands, NC location.
First, I understand that unexpected situations can happen. There was a broken-down car in the drive-thru, which caused a delay. I was patient and had no issue waiting while the situation was handled.
Second, I mistakenly thought that, like Dunkin’ Donuts, customers who order and pay online could proceed directly to the cashier without stopping at the intercom. After being told that I needed to return to the intercom, I exited and re-entered the drive-thru line, which placed me behind three cars. This was inconvenient but understandable, as I was picking up food for my daughter and a hot drink for myself while rushing to my other daughter’s concert, which started at 6:00 PM.
I ordered a Supreme Deluxe and a Hot Cinnabon Delight. When I received my order, I took a sip of the Cinnabon Delight, and it was completely cold—not even warm. I informed the employee, but she responded that it only felt cold from the outside of the cup but was hot inside. I explained that it was actually cold, as I had already taken a sip (and some even spilled on my jacket), and asked her to check the temperature herself. I could see she was irritated. She then called another employee or manager, and after speaking with them, she asked me to pull over and park, even though there were no cars behind me. At that point, my frustration began, but I complied.
As I was parking, I realized we were running late for the concert. My daughter’s concert was more important than my hot drink, so I had to leave without receiving it. While driving away, my daughter informed me that her chalupa was also cold, including the meat. She ate the rest of her meal but could not eat the chalupa because the cold meat and the shell were soggy.
For reference, I arrived at the drive-thru around 5:50 PM, waited for the broken-down car to be moved, re-entered the line, received cold food and a cold drink, was asked to park and wait again, and finally left the drive-thru around 6:15 PM without my drink.
This experience was frustrating, especially considering the time constraints and the fact that the food and drink were not served correct. I hope this feedback helps improve both service and food quality for future customers.
Atmosphere: 1
Food: 1
Service: 1
Fast service!
Atmosphere: 5
Food: 5
Service: 5
Im not sure ive ever had a bad experience at Taco Bell. ...If anything maybe a taco didn't get put in the bag 1 time...& they made up for it with a taco & several coupons that I could use on future visits.
Great Food, Friendly People, Satisfied Customer ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
please god taco bell tell me why yall put my lettuce, pick de gallo, guacamole, and beans in little cups on the side of my chicken quesadilla?? im supposed to build it?? cold too? are you kidding?
Atmosphere: 1
Food: 1
Service: 1
Not all Taco bells are the same The one here on Richland highway sucks, there is no service other than the actual employees making the food and they take entirely too long.
They make you place your own order, then they make you come get your own order. At least McDonald's brings it to you. Come next year Tax time I want a W-2 for doing their job
Atmosphere: 3
Food: 2
Service: 1
This Taco Bell is one of the worst Taco Bells I have ever been to. First they mess up a Mexican pizza three times. Then they take orders for items that they say are discontinued, however the item is still on the menu, the posters are still up, and you can order from kiosk and online. This place is so bad I have actually been turned off for the whole franchise as a whole!
Atmosphere: 4
Food: 1
Service: 2
Opens at 7 am, walk up at 8:30 am and all the doors are closed, its always the same thing all over the country. No one wants to do their job.
Restaurantji Recommends
The cashier was very rude. Won't go back
Best Taco Bell i have been to in a while.
Went here in the drive through to get food for a group. Food was what I expected, my only complaint is that they couldn't separate orders and we had to handle every item to figure out what went to who
Great & fresh
I survived, but the real Mexican place is across the way and they also have tequila.
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