Firehouse Subs
$ • Sandwich Shops, Fast Food
Hours:
1355 E Broad Ave Unit A, Rockingham
(910) 817-4038
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1st and last time coming to this business , bread was so soggy and after saying No donation, I was charged for a donation anyway
A couple of weeks ago I waited in the drive thru for a total of 45 minutes, and still received the wrong order. I had to pull back around, only to be told they didn't know how long I'd have to wait again for the correct order AND I'd have to pull up and wait. The person I'm assuming was the manager processed my refund and NEVER apologized or acknowledged the situation at all. The cashier did apologize, while laughing with a coworker about being short-staffed.
I waited at the drive thru window for a total of 30 min all to go inside for a refund to find my sub on the counter the manger never came out but proceeded to talk on her cell phone but was quick to come to the window to ask me had I payed already but not concerned about me getting my food. I would never recommend this place ever to anyone. I expect better service from firehouse.
Ratings
Menu
Hours
| Monday | 9AM - 10PM |
| Tuesday | 9AM - 10PM |
| Wednesday | 9AM - 10PM |
| Thursday | 9AM - 10PM |
| Friday | 9AM - 10PM |
| Saturday | 9AM - 10PM |
| Sunday | 9AM - 10PM |
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Firehouse Subs is known for its great customer service and delicious sandwiches. The staff are polite, patient, and helpful, greeting customers with a smile and ensuring orders are made efficiently. The service is quick and efficient, and many customers agree that the sandwiches are absolutely the best they've ever had. Despite occasional shortages of ingredients, they are accommodating with modifications. The restaurant is kid-friendly, offering fire hats to entertain little ones. Parking can be a challenge due to nearby businesses, but there is a shared lot with plenty of parking and handicap spots. Overall, Firehouse Subs provides a welcoming atmosphere and tasty food for all customers, making it a spot worth stopping by.