Always out of your favorite choices of food, but when it is in stock food is pretty good.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Famous Seasoned Fries, 5pc Classic Wings Combo, White Meat Chicken Bites, Chili Dog Combo, Half-Pound Chicken Bites Combo, 10 Piece Classic Wings
Christopher Conner
They won’t answer the phone and if they do it’s someone’s personal cell and they keep hanging up on you. Terrible people, management and anyone there needs to be fired.
Service: 1
Deborah Padilla
I went today. The fries were almost black and it had black grease in the fry holder! The oil obviously hadn't been changed lately. It was disgusting. My last time going .
Atmosphere: 1
Food: 1
Service: 1
Cassie D
Don't bother. They don't even respond to the drive thru. We just went to Hardee's where people were actually working.
Atmosphere: 1
Food: 4
Service: 1
c l
Experience tonight was great. Really good service and good food. Once in a while you'll drive up to the speaker and no one will ever answer. Experience is 80% really good and 20% it's like no-one is even there. There is no in-between it's either perfect or nothing. They keep getting better and better though so I will definitely keep coming back. Also, it's checkers' food, which is always good.
Atmosphere: 5
Food: 4
Service: 5
Raymond L. Smith
I gave an extra star due to the kind service of the woman who was working there at the time. However, the waiting was insane. I can take a nap, clean my room, and go to a funeral and the food will STILL be cooking. Hope that is resolved soon.
Food: 5
Service: 5
Latoya Braswell
Close this location down. How is your regular closing hours at 3am but closes down super early cause you don’t have any employees available? That doesn’t make any sense. Should’ve been built in a better location. This is crap. Needs improvement in all areas‼️
Atmosphere: 1
Food: 1
Service: 1
Dawn Romero
Waited 15 mins for my food just to be told they don't have any drinks or some of the other things I ordered. Plus the girl working drive thru was very rude.
Atmosphere: 1
Food: 1
Service: 1
Rachel Threatt
If zero stars was allowed that’s what I would have given. From the start of pulling up at the drive thru its was a Terrible experience. From not having half of what we ordered to the horrible attitude that was received. Then we pull up to the window to pay and we ordered food that required a tray for the food well they did not even have the trays for the cheese fries or the chicken bites, And the serving size for a chicken bite is more than 4 chicken bites. The bacon burger did not have any bacon on it and it was burnt. The sauces when we got home were not in the bag. They also only had two sodas available and water. We did not get our water either. Whoever is the manager of this location and or owner needs to do a better job of making sure that the person or people that order the products are doing what is expected of them. If you want a terrible attitude and horrible customer service this is the place to go. Do better.
The service at this location sucks. Brenda was beyond rude and doesn't deserve to work in a job that deals with the public. The food was cold and after asking for it to be fixed a second time got another cold burger without any of the toppings. When asked if we could have extra mayonnaise and napkins we were told "no". The 3rd time of asking for a warm sandwich I was completely ignored by the staff. Then one of the employees threatened me telling me..."I had one more time". They wore no glove or hairnets. So unsanitary. Then the told us to go to bojangles to get our mayonnaise and napkins. I will never go there nor suggest to anyone to go there at all. As far as I'm concerned all of those employees need to be replaced!
Marcus Ford
Couldn't get a refund..on old food ....had a remake and the food still suck
Atmosphere: 1
Food: 1
Service: 1
Crystal Silver
I waited 15 minutes in the drive-thru just to order, and due to all the cars, couldn't get out of line or turn around
Atmosphere: 1
Food: 3
Service: 1
Erica Cheyenne
V was quick to work with and very efficient. He had my order made in a quick, timely manner and was very polite. V provided a wonderful experience, and I would come again just to see him!
Atmosphere: 5
Food: 5
Service: 5
Sebastian
Food is honestly very good when fresh, and the menu is perfect... but quality is inconsistent due to them being understaffed. Also doesn't help that they're not getting enough business (likely due to quality issues from being understaffed) for the food to stay fresh.
With the right management, this place has a ton of potential.
My advice is to cut the business hours to something more manageable with your existing staff until you grow your customer base.
This place is still pretty new and has some kinks to work out, but I really think it has the potential to be a town favorite if it's managed properly.
Customer service sucks
Atmosphere: 1
Food: 3
Service: 1
Always out of your favorite choices of food, but when it is in stock food is pretty good.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Famous Seasoned Fries, 5pc Classic Wings Combo, White Meat Chicken Bites, Chili Dog Combo, Half-Pound Chicken Bites Combo, 10 Piece Classic Wings
They won’t answer the phone and if they do it’s someone’s personal cell and they keep hanging up on you. Terrible people, management and anyone there needs to be fired.
Service: 1
I went today. The fries were almost black and it had black grease in the fry holder! The oil obviously hadn't been changed lately. It was disgusting. My last time going .
Atmosphere: 1
Food: 1
Service: 1
Don't bother. They don't even respond to the drive thru. We just went to Hardee's where people were actually working.
Atmosphere: 1
Food: 4
Service: 1
Experience tonight was great. Really good service and good food. Once in a while you'll drive up to the speaker and no one will ever answer. Experience is 80% really good and 20% it's like no-one is even there. There is no in-between it's either perfect or nothing. They keep getting better and better though so I will definitely keep coming back. Also, it's checkers' food, which is always good.
Atmosphere: 5
Food: 4
Service: 5
I gave an extra star due to the kind service of the woman who was working there at the time. However, the waiting was insane. I can take a nap, clean my room, and go to a funeral and the food will STILL be cooking. Hope that is resolved soon.
Food: 5
Service: 5
Close this location down. How is your regular closing hours at 3am but closes down super early cause you don’t have any employees available?
That doesn’t make any sense. Should’ve been built in a better location. This is crap. Needs improvement in all areas‼️
Atmosphere: 1
Food: 1
Service: 1
Waited 15 mins for my food just to be told they don't have any drinks or some of the other things I ordered. Plus the girl working drive thru was very rude.
Atmosphere: 1
Food: 1
Service: 1
If zero stars was allowed that’s what I would have given. From the start of pulling up at the drive thru its was a Terrible experience. From not having half of what we ordered to the horrible attitude that was received. Then we pull up to the window to pay and we ordered food that required a tray for the food well they did not even have the trays for the cheese fries or the chicken bites, And the serving size for a chicken bite is more than 4 chicken bites. The bacon burger did not have any bacon on it and it was burnt. The sauces when we got home were not in the bag. They also only had two sodas available and water. We did not get our water either. Whoever is the manager of this location and or owner needs to do a better job of making sure that the person or people that order the products are doing what is expected of them. If you want a terrible attitude and horrible customer service this is the place to go. Do better.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The service at this location sucks. Brenda was beyond rude and doesn't deserve to work in a job that deals with the public. The food was cold and after asking for it to be fixed a second time got another cold burger without any of the toppings. When asked if we could have extra mayonnaise and napkins we were told "no". The 3rd time of asking for a warm sandwich I was completely ignored by the staff. Then one of the employees threatened me telling me..."I had one more time". They wore no glove or hairnets. So unsanitary. Then the told us to go to bojangles to get our mayonnaise and napkins. I will never go there nor suggest to anyone to go there at all. As far as I'm concerned all of those employees need to be replaced!
Couldn't get a refund..on old food ....had a remake and the food still suck
Atmosphere: 1
Food: 1
Service: 1
I waited 15 minutes in the drive-thru just to order, and due to all the cars, couldn't get out of line or turn around
Atmosphere: 1
Food: 3
Service: 1
V was quick to work with and very efficient. He had my order made in a quick, timely manner and was very polite. V provided a wonderful experience, and I would come again just to see him!
Atmosphere: 5
Food: 5
Service: 5
Food is honestly very good when fresh, and the menu is perfect... but quality is inconsistent due to them being understaffed. Also doesn't help that they're not getting enough business (likely due to quality issues from being understaffed) for the food to stay fresh.
With the right management, this place has a ton of potential.
My advice is to cut the business hours to something more manageable with your existing staff until you grow your customer base.
This place is still pretty new and has some kinks to work out, but I really think it has the potential to be a town favorite if it's managed properly.
Atmosphere: 5
Food: 4
Service: 5
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