Co workers and I placed an order online. Only 4 meals so not a lot. Struggle to get thru the drive thru and parking lot with the scrunched up layout which deserves its own review. After finally getting into the lot and getting food. Get back to work and missing a sandwich from one of the meals. Try calling and each time we talk to the lady over the phone she claims she canāt hear us. We called from multiple phones and each time she says she canāt hear. Being that it was during work break, we are unable to just back out. Making a mistake on an order is understandable but not being able to āhear over phoneā is frustrating and not believable honestly.
Atmosphere: 2
Food: 3
Service: 1
LaToya Johnson
You can't ask for better service and the food is always hot and delicious! Great job!!! I'll definitely recommend and return sooner than laterā
Atmosphere: 4
Food: 5
Service: 5
ź³ ģ°
Good!!
Atmosphere: 5
Food: 5
Service: 5
Cynthia Foust
Check your order before you leave the drive thru if at all possible! I don't know what happened with my Cobb salad, of course I want chicken on my salad! NO CHICKEN AT ALL! The receipt says "Cobb salad base" what does that mean? The price was $7.19. What a shock to have your mouth watering & your order is not correct!
Atmosphere: 4
Food: 4
Service: 3
Danny T
42 degrees outside, and feels like AC is on in dining room. Guest comfort is part of customer service and atmosphere.
Atmosphere: 3
Food: 5
Service: 5
Thomas Parsons
Usually great unless itās super busy. Please confirm all items are there before leaving
This location is hit or miss with the food temperature and/or service. Quality control is lacking, so check the bag before leaving. Today I ordered Door Dash, and there's no dressing for my side salad. This occurs too often where condiments are missing or not the quantity I order.
Food: 3
Service: 3
Mandakh Baya
Clean and nice service, friendly staff. Unfortunately, the food was small portion compared to competitors.
The only 2 positives was the young man who took our order ans the waffle fries were hot. This location was difficult to access, we were asked to pull to the pick up line as our chicken strips needed to cook, which were warm. We waited for 20 min. in pickup parking, we called at 15 min and told that they had just dropped our chicken into the fryer. Once we received the order a sweet tea, grilled chicken and waffle fries were left out. We walked to the drive through, told them what had been left off, received sweet tea, another bag of kale, waffle fries and no grilled chicken. At this point our passenger just ate the 2 orders of kale and shared 3 pieces of chicken from 3 of our 4 piece orders. We were ready to get back on the road as we had 6 more hours of travel time ahead of us in the rain with 5 people and 2 large dogs. By far this was the worst experience we have had at Chik-fil-a and were very surprised at the attitude of the manager as she acted put out by us. We always get Chik-fil-a on our way home from trips as kinda our comfort food on the drive home. Hate to leave a negative review about Chik-fil-a as this is absolutely not the norm, we have never had this kind of experience at the franchise.
Atmosphere: 3
Food: 3
Service: 2
Candis Baker
Chicken wrap was horrible! There was more lettuce than chicken, very little cheese, and the lettuce was old. All I could taste was lettuce. I ordered 2 wraps and got one pack of dressing when every other store gives you 2 packs per wrap. I would recommend the Wilson store if you want Chick-fil-A. I've tried this store twice and I'm just not impressed.
Lisa Baines
Just drove 20 minutes for cold fries and no sauce for my nuggets. Yes - I asked for sauce AND ketchup!
Ashley Page
Staff does not set a good example for Chick Fila. The drive thru no longer says thank you and at times even rude!!
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Chicken Noodle Soup
Tony Barlow
As busy as these folks are each day, they remain to be the quickest at getting your order to you and it is always fresh and correct. Professional staff as well.
Bulk order experience was great šš¾
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chick-Fil-A Deluxe Sandwich
Co workers and I placed an order online. Only 4 meals so not a lot. Struggle to get thru the drive thru and parking lot with the scrunched up layout which deserves its own review. After finally getting into the lot and getting food. Get back to work and missing a sandwich from one of the meals. Try calling and each time we talk to the lady over the phone she claims she canāt hear us. We called from multiple phones and each time she says she canāt hear. Being that it was during work break, we are unable to just back out. Making a mistake on an order is understandable but not being able to āhear over phoneā is frustrating and not believable honestly.
Atmosphere: 2
Food: 3
Service: 1
You can't ask for better service and the food is always hot and delicious! Great job!!! I'll definitely recommend and return sooner than laterā
Atmosphere: 4
Food: 5
Service: 5
Good!!
Atmosphere: 5
Food: 5
Service: 5
Check your order before you leave the drive thru if at all possible! I don't know what happened with my Cobb salad, of course I want chicken on my salad! NO CHICKEN AT ALL! The receipt says "Cobb salad base" what does that mean? The price was $7.19. What a shock to have your mouth watering & your order is not correct!
Atmosphere: 4
Food: 4
Service: 3
42 degrees outside, and feels like AC is on in dining room. Guest comfort is part of customer service and atmosphere.
Atmosphere: 3
Food: 5
Service: 5
Usually great unless itās super busy. Please confirm all items are there before leaving
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: 1 Chicken Sandwich with Waffle Fries, Chicken Noodle Soup, Chick-Fil-A Deluxe Sandwich
Great customer service even better food
Atmosphere: 5
Food: 5
Service: 5
This location is hit or miss with the food temperature and/or service. Quality control is lacking, so check the bag before leaving. Today I ordered Door Dash, and there's no dressing for my side salad. This occurs too often where condiments are missing or not the quantity I order.
Food: 3
Service: 3
Clean and nice service, friendly staff. Unfortunately, the food was small portion compared to competitors.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Nuggets, Spicy Chicken Sandwich
Restaurantji Recommends
The only 2 positives was the young man who took our order ans the waffle fries were hot. This location was difficult to access, we were asked to pull to the pick up line as our chicken strips needed to cook, which were warm. We waited for 20 min. in pickup parking, we called at 15 min and told that they had just dropped our chicken into the fryer. Once we received the order a sweet tea, grilled chicken and waffle fries were left out. We walked to the drive through, told them what had been left off, received sweet tea, another bag of kale, waffle fries and no grilled chicken. At this point our passenger just ate the 2 orders of kale and shared 3 pieces of chicken from 3 of our 4 piece orders. We were ready to get back on the road as we had 6 more hours of travel time ahead of us in the rain with 5 people and 2 large dogs. By far this was the worst experience we have had at Chik-fil-a and were very surprised at the attitude of the manager as she acted put out by us. We always get Chik-fil-a on our way home from trips as kinda our comfort food on the drive home. Hate to leave a negative review about Chik-fil-a as this is absolutely not the norm, we have never had this kind of experience at the franchise.
Atmosphere: 3
Food: 3
Service: 2
Chicken wrap was horrible! There was more lettuce than chicken, very little cheese, and the lettuce was old. All I could taste was lettuce. I ordered 2 wraps and got one pack of dressing when every other store gives you 2 packs per wrap. I would recommend the Wilson store if you want Chick-fil-A. I've tried this store twice and I'm just not impressed.
Just drove 20 minutes for cold fries and no sauce for my nuggets. Yes - I asked for sauce AND ketchup!
Staff does not set a good example for Chick Fila. The drive thru no longer says thank you and at times even rude!!
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Chicken Noodle Soup
As busy as these folks are each day, they remain to be the quickest at getting your order to you and it is always fresh and correct. Professional staff as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Deluxe Sandwich
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