Dunkin'
2120 Stone Rose Dr, Rocky Mount
(252) 972-3483
Recent Reviews
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People are so slow and don’t seem happy to be at work at all everyone but the Spanish girl cook had an attitude
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Avocado Spread
I go there everyday and every time my $6.28 coffee is never right. Careless and rude young ladies work there and don’t have a care in the world for good customer service! It was ran so much better and with professionalism when the Boss man Verne was there running the show. I’ll never go back! Now this is an honest review not like the other ones that are up here doing favors for the company or location
I usually have decent experiences here until I went yesterday morning on 10/11, an employee named Kelly had the worst attitude. Clearly poor work ethics, nor a welcoming personality at all. I waited for help with my order and there was no attentiveness. Just stank faces. When I asked for help it was super dry and acted like I was an inconvenience. The other girls working that morning were also quite lazy and nobody helped me except for Michael.
Michael was exceptional and honestly he’s always very kind at the drive thru window. Instead of Kelly helping me, Michael goes out of his way to help me and give me my mobile order and even fixed a coffee for me. All while taking drive thru orders. Why is someone who is manning the drive thru and clearly busy, having to help me when there are 3 other employees standing around chatting & doing nothing?
5 stars for Michael. 0 for Kelly.
Please do better for your customers and your good employees.
Atmosphere: 1
Food: 4
Service: 2
Great staff thank you
Atmosphere: 5
Food: 5
Service: 5
Love the coffer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Croissant
I love the Munchkins. ?
Atmosphere: 4
Food: 4
Service: 4
Poor customer service. I stood there while one associate looked at me and continued standing doing nothing. Everyone else pretended not to see me. Finally I received service even though I did not get what I wanted.
Took forever...slow service and messed up order
Atmosphere: 4
Food: 4
Service: 2
Super clean and friendly workers. It was also fast so that was a nice change.
Atmosphere: 5
Food: 5
Service: 5
Large, clean atmosphere. Lots of seating. Nice employees. Gets a little hectic sometimes but overall a good Dunkin.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hash Browns, Turkey Sausage Egg and Cheese, Doughnut, Bagel, Sausage Egg and Cheese, Everything Stuffed Bagel Minis, Muffins, Egg and Cheese, Coolatta, Croissant
Restaurantji Recommends
Great friendly staff
Atmosphere: 5
Food: 5
Service: 5
This is what you get if you order a matcha latte (or any latte for that matter) without ice. I don’t expect it to be filled to the brim, but I do expect it to be more than 1/3 of the cup volume. If this is a normal volume for a medium, this is absurd. It shows how little they give you for $4.99! Buyer beware that when you order at Dunkin, you’re paying $5 for THIS. Three scoops of industrial “matcha” powder and a cup of milk and 14oz of ice. I probably won’t come here ever again
Atmosphere: 3
Food: 1
Service: 4
Please replace your American Flag. It is tattered and torn.
Atmosphere: 4
Food: 5
Service: 5
Somebody please teach them how to make a good cup of coffee.
Atmosphere: 4
Food: 2
Service: 4
Awesome customer service(Which is Hard to find these days)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Donuts, Egg and Cheese, Bacon Egg and Cheese, Croissant
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