The chicken was cold and old. The fries was warm and not in the bag. The drive thru lady was nice. I would not recommend this KFC.
Atmosphere: 1
Food: 1
Service: 3
El plaGa
I worked at KFC in the pass and I haven’t eaten here and a 1 or 2 so today I decided to try the nuggets because they had different options so I came in to order in no one was up front so I waited for about 6 minutes to be served and the shift manager at the window stared at me the whole time so I asked a crew member is anyone serving the front counter he just went to the back and got another crew to come take the order and she got angry at the guy because I said I waited for 6 minutes and told him to let her know when people walked in after that she came to take my order and was so rude and didn’t even apologize for the inconvenience I asked her if she had an attitude then she just left the counter without replying and then a shift manager came up at that point I just told the lady no thank you I was really disgusted on how I was treated as a customer and will not return back to kfc I will just try the Bojangles around the way!
Atmosphere: 1
Service: 1
Sharon James
Great food and great service
Atmosphere: 5
Food: 5
Service: 5
Mona Johnson
I went through the drive thru and the line was long but they rolled that line right around in no time. My food was hot and ready when I got to the window.
Atmosphere: 5
Food: 5
Service: 5
Jetta L.
I don't understand why these drive-thru just can not get an order correctly. I ordered 4 biscuits and I got all the way home and I have 2 but I paid for 4. It's ridiculous
Atmosphere: 3
Food: 4
Service: 1
Tiff Cakes
It’s disappointing when customer service falls short, and that was certainly the case during my recent visit to the drive-thru. The employee handling orders seemed visibly frustrated and was unreasonably rude throughout the interaction. Rather than assisting with a simple request for sauce, she responded with an unfriendly glare, making the experience unnecessarily unpleasant.
If you're looking for a positive and welcoming customer service experience, this location may not be the best choice especially when certain staff members are on duty. I truly hope management takes steps to improve the service and overall atmosphere for future customers.
Atmosphere: 1
Food: 2
Service: 1
Shantelle Kerney
Sat in this line tonight and had my order taken just to sit for 15 mins for them to say I ain’t gone lie it’s gonna be a while for you to get some food because it’s a lot of folks waiting smh fyi All I ordered was an order of chicken livers
Cecilia Berry
This establishment the food has gone downhill.
Food: 2
Service: 5
Larry Edgerton
Waited for 30 minutes in the lobby to receive my order along with several others and chicken was not good
I'm not sure if they remodeled this one or what but the place was very clean. It looked fairly new, had no issues at all.It was nice in there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Craig Christman
Smaller pieces, smaller sides, slaw is different, prices are way higher
Atmosphere: 2
Food: 1
Service: 2
MELISSA MAYER
Me and my son was at urgent care for a few hours. He juat got an appetite. I'm haply he will eat for me, I stopped here first time, and theybwere professional, kind and helpful. And it's late. A quelarter to 10. Food was hot and crispy and delicious, according to my picky 6 year old. So, I had to leave a review. If we are ever back through Rocky Mount, we will be back.
Food: 5
Service: 5
Tinay Richardson
The food is amazing, the prices are amazing and the workers are friendly.
Atmosphere: 5
Food: 5
Service: 5
Jonathan Batts
Average chicken and some of the hardest biscuits I've ever seen anywhere. Wouldn't give them to a dog
Excellent service
Atmosphere: 5
Food: 5
Service: 5
The chicken was cold and old. The fries was warm and not in the bag. The drive thru lady was nice. I would not recommend this KFC.
Atmosphere: 1
Food: 1
Service: 3
I worked at KFC in the pass and I haven’t eaten here and a 1 or 2 so today I decided to try the nuggets because they had different options so I came in to order in no one was up front so I waited for about 6 minutes to be served and the shift manager at the window stared at me the whole time so I asked a crew member is anyone serving the front counter he just went to the back and got another crew to come take the order and she got angry at the guy because I said I waited for 6 minutes and told him to let her know when people walked in after that she came to take my order and was so rude and didn’t even apologize for the inconvenience I asked her if she had an attitude then she just left the counter without replying and then a shift manager came up at that point I just told the lady no thank you I was really disgusted on how I was treated as a customer and will not return back to kfc I will just try the Bojangles around the way!
Atmosphere: 1
Service: 1
Great food and great service
Atmosphere: 5
Food: 5
Service: 5
I went through the drive thru and the line was long but they rolled that line right around in no time. My food was hot and ready when I got to the window.
Atmosphere: 5
Food: 5
Service: 5
I don't understand why these drive-thru just can not get an order correctly. I ordered 4 biscuits and I got all the way home and I have 2 but I paid for 4. It's ridiculous
Atmosphere: 3
Food: 4
Service: 1
It’s disappointing when customer service falls short, and that was certainly the case during my recent visit to the drive-thru. The employee handling orders seemed visibly frustrated and was unreasonably rude throughout the interaction. Rather than assisting with a simple request for sauce, she responded with an unfriendly glare, making the experience unnecessarily unpleasant.
If you're looking for a positive and welcoming customer service experience, this location may not be the best choice especially when certain staff members are on duty. I truly hope management takes steps to improve the service and overall atmosphere for future customers.
Atmosphere: 1
Food: 2
Service: 1
Sat in this line tonight and had my order taken just to sit for 15 mins for them to say I ain’t gone lie it’s gonna be a while for you to get some food because it’s a lot of folks waiting smh fyi
All I ordered was an order of chicken livers
This establishment the food has gone downhill.
Food: 2
Service: 5
Waited for 30 minutes in the lobby to receive my order along with several others and chicken was not good
Restaurantji Recommends
I'm not sure if they remodeled this one or what but the place was very clean. It looked fairly new, had no issues at all.It was nice in there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Smaller pieces, smaller sides, slaw is different, prices are way higher
Atmosphere: 2
Food: 1
Service: 2
Me and my son was at urgent care for a few hours. He juat got an appetite. I'm haply he will eat for me, I stopped here first time, and theybwere professional, kind and helpful. And it's late. A quelarter to 10. Food was hot and crispy and delicious, according to my picky 6 year old. So, I had to leave a review. If we are ever back through Rocky Mount, we will be back.
Food: 5
Service: 5
The food is amazing, the prices are amazing and the workers are friendly.
Atmosphere: 5
Food: 5
Service: 5
Average chicken and some of the hardest biscuits I've ever seen anywhere. Wouldn't give them to a dog
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Fried Chicken
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