Takes a while to take my order kiosks were closed for whatever reason....staff usually polite..
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Big Mac
Ricardo Olivera
Terrible service , terrible food quality, multiple times I been the fries are cold and soggy
Jonathan Davis
This is probably the worst run McDonald’s restaurant that I’ve ever visited. Now, don’t get me wrong. It probably has one of the best run drive-thrus that I’ve ever used. You can easily place your order there, have it filled, and drive away in less than three minutes.
But if you dine in, well that’s a completely different experience. Now, again, don’t get me wrong. If you’re there to pick up a DoorDash order or to buy a “senior cup of coffee” and leisurely drink it while chatting with friends, someone will help you right away. If, however, you’d like to order a meal and dine in the restaurant, you should lower your expectations.
It starts as soon as you approach the counter. Nine times out of ten, there won’t be anyone there to take your order. Drive-in customers can place their orders within seconds of driving up to the outdoor station while dine-in customers are often kept waiting for an interminable amount of time. And, as if keeping you waiting isn’t bad enough, the employees behind the counter, who are all bunched up around the drive-thru area, will completely ignore you *even though they see you standing there*. Not a single one will do you the courtesy of acknowledging your presence by at least saying that someone will be over to take your order in a moment. No, they’ll just glance at you as people usually do when a person approaches their vicinity and then continue doing whatever they were doing beforehand. Once, during one of those typically long waits, a woman leaned over and half-whispered to me “I wonder why this is called fast food” to which I could only agree.
Your experience won’t get much better after you’re finally able to place your order. I don’t know how often it has happened that I’ve begun placing my order by stating that I would like to dine in only to receive my meal in a bag anyway. I’ve even often *asked* for one of the numbered order indicators that are located right beside the cash register only to be told, “It’s okay. I’ll bring your food over to you” only to sit, forgotten, at my table for 10 minutes before going to the pick up counter and receiving my food… in a bag.
This “restaurant” would’ve gone out of business a long time ago if it weren’t for their drive thru business.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Fish Sandwich
jj
When the customer tells you that their food is for here and not to go get it right.😏
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Egg Mcmuffin
Bruce Brumfield
Decent dining area, rude customer service, and If they can't put a simple burger together, maybe get another job! My burger looked like it was in an accident with the floor!
They don't care about your health, or your food , A three year old would have known better than Putting old expired lettuce on someone's food. December 31st 2024.
Atmosphere: 1
Food: 1
Service: 1
Jasmine Dominique
Please fix the street lights in your parking lot. The lights are probably blinking because of the workers unpleasant attitudes. Make an appointment with the city to have those lights changed.
Atmosphere: 1
Food: 5
Service: 1
Keziah Battle
IMA START HOLDING THE DRIVE THRU UP CHECKING MY FOOD! Employees not paying attention! Common sense should tell you tht when a customer pays for pancakes , to put syrup in the bag, and when you get drinks .. but straws in there . But , most common sense ain’t common. I worked at a Taco Bell in duraham and the manager stayed on us about quality checking the bag 2/3 times!!! Do better
Atmosphere: 2
Food: 2
Service: 2
Miya Marshman
They employees have attitude problems and need get it together
Atmosphere: 1
Food: 1
Service: 1
Atlas Matic
i found trash in my food. hard, burned plastic. sanitation score is in the low 90s.
It's a good restaurant and it gives good food but I wish the ice cream machine worked ?.
Atmosphere: 4
Food: 4
Service: 4
Mechelle Shakur
Every time I ask for fries without salt they always give me started fries and they are always cold
Atmosphere: 4
Food: 1
Service: 3
Queenie
Gave me a very nasty demeanor about redeeming this card . She kept saying “this isn’t our location” and clearly it says any participating McDonald’s. Manager claimed they didn’t participate but I know someone who used one at this exact location . I also used to work for McDonald’s I know it could’ve been redeemed but I wasn’t in the mood to argue it . Sad my child couldn’t redeem her card .
Takes a while to take my order kiosks were closed for whatever reason....staff usually polite..
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Big Mac
Terrible service , terrible food quality, multiple times I been the fries are cold and soggy
This is probably the worst run McDonald’s restaurant that I’ve ever visited. Now, don’t get me wrong. It probably has one of the best run drive-thrus that I’ve ever used. You can easily place your order there, have it filled, and drive away in less than three minutes.
But if you dine in, well that’s a completely different experience. Now, again, don’t get me wrong. If you’re there to pick up a DoorDash order or to buy a “senior cup of coffee” and leisurely drink it while chatting with friends, someone will help you right away. If, however, you’d like to order a meal and dine in the restaurant, you should lower your expectations.
It starts as soon as you approach the counter. Nine times out of ten, there won’t be anyone there to take your order. Drive-in customers can place their orders within seconds of driving up to the outdoor station while dine-in customers are often kept waiting for an interminable amount of time. And, as if keeping you waiting isn’t bad enough, the employees behind the counter, who are all bunched up around the drive-thru area, will completely ignore you *even though they see you standing there*. Not a single one will do you the courtesy of acknowledging your presence by at least saying that someone will be over to take your order in a moment. No, they’ll just glance at you as people usually do when a person approaches their vicinity and then continue doing whatever they were doing beforehand. Once, during one of those typically long waits, a woman leaned over and half-whispered to me “I wonder why this is called fast food” to which I could only agree.
Your experience won’t get much better after you’re finally able to place your order. I don’t know how often it has happened that I’ve begun placing my order by stating that I would like to dine in only to receive my meal in a bag anyway. I’ve even often *asked* for one of the numbered order indicators that are located right beside the cash register only to be told, “It’s okay. I’ll bring your food over to you” only to sit, forgotten, at my table for 10 minutes before going to the pick up counter and receiving my food… in a bag.
This “restaurant” would’ve gone out of business a long time ago if it weren’t for their drive thru business.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Fish Sandwich
When the customer tells you that their food is for here and not to go get it right.😏
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Egg Mcmuffin
Decent dining area, rude customer service, and If they can't put a simple burger together, maybe get another job! My burger looked like it was in an accident with the floor!
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Double Cheeseburger, Quarter Pounder Hamburger
They don't care about your health, or your food , A three year old would have known better than Putting old expired lettuce on someone's food. December 31st 2024.
Atmosphere: 1
Food: 1
Service: 1
Please fix the street lights in your parking lot. The lights are probably blinking because of the workers unpleasant attitudes. Make an appointment with the city to have those lights changed.
Atmosphere: 1
Food: 5
Service: 1
IMA START HOLDING THE DRIVE THRU UP CHECKING MY FOOD! Employees not paying attention! Common sense should tell you tht when a customer pays for pancakes , to put syrup in the bag, and when you get drinks .. but straws in there . But , most common sense ain’t common. I worked at a Taco Bell in duraham and the manager stayed on us about quality checking the bag 2/3 times!!! Do better
Atmosphere: 2
Food: 2
Service: 2
They employees have attitude problems and need get it together
Atmosphere: 1
Food: 1
Service: 1
i found trash in my food. hard, burned plastic. sanitation score is in the low 90s.
Atmosphere: 2
Food: 1
Service: 3
Restaurantji Recommends
It's a good restaurant and it gives good food but I wish the ice cream machine worked ?.
Atmosphere: 4
Food: 4
Service: 4
Every time I ask for fries without salt they always give me started fries and they are always cold
Atmosphere: 4
Food: 1
Service: 3
Gave me a very nasty demeanor about redeeming this card . She kept saying “this isn’t our location” and clearly it says any participating McDonald’s. Manager claimed they didn’t participate but I know someone who used one at this exact location . I also used to work for McDonald’s I know it could’ve been redeemed but I wasn’t in the mood to argue it . Sad my child couldn’t redeem her card .
Atmosphere: 1
Food: 1
Service: 1
Forgot a frie
Atmosphere: 2
Food: 2
Service: 2
Good ice tea.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: World Famous Fries
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