Hadn't been in awhile and now I remember why. Had to wait FOREVER for our order and the food sucked. Boneless wings are nasty and not worth the money. Definitely back on our do not order list again
Atmosphere: 1
Food: 1
Service: 1
Jay Kem
I personally don't order here alot but service was good and so was the food.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Pizzas Wings
JD Jones
Ordered via 3rd party. Called to the store to ask for it to be corrected, got hung up on while on hold. Called back put immediately on hold and then when I told them we don't eat pork and they made the pizza incorrectly, I was told to contact the 3rd party. I told them the obvious that's 3rd party delivers not make the pizza, I was hung up on again. $78 was spent on this order.
Dietary restrictions: They put pork on pizza that requested beef
Food: 1
Service: 1
Jacquetta Warren
Ordered via 3rd party. Called to the store to ask for it to be corrected, got hung up on while on hold. Called back put immediately on hold and then when I told them we don't eat pork and they made the pizza incorrectly, I was told to contact the 3rd party. I told them the obvious that 3rd party delivers not make the pizza, I was hung up on again. $78 was spent on this order.
marilyn graham
Friendly staff great brownies.
Atmosphere: 5
Food: 5
Service: 5
Steven Kuhn
For starters, I placed my order over the phone. I was greeted by Papa John’s call center by a sweet woman who had a very broken English accent. (Yes they use a call center instead of just answering at the store) After a long process of repeating myself, asking her to repeat herself, & denying offers to buy more items my order was finally placed & I was whisked away to their automated payment system. After repeating my card number over, I paid & the 11 minute call was over. Expected delivery time was between 7:37 & 7:47, about 30 minutes after I placed the order. Over an hour later I get a call from the front desk of my hotel asking me to come grab my food. After paying a good tip, & waiting for over an hour I couldn’t even get my pizza brought to my room. Finally eating my pizza & it isn’t even all that good. Worst experience ordering pizza I’ve ever had. I’m appalled.
Atmosphere: 1
Food: 2
Service: 1
Toni Smith
We ordered delivery. My cheese pizza had burned crust. It looked like cheese on a burned cracker. We also ordered the pull apart dessert, the whole top was burned. I have worked in the food service. I know those items had to go past a lot of eyes before it went out the door. So with that said why did it make it out the door like that? Eating out these days costs too much to get your food and have to just trash it.
Food: 1
Tammy Woody
The workers at Papa John's Pizza is very helpful and respectable to there customers.
Atmosphere: 5
Food: 5
Service: 5
shannon williams
No one answers the phone here! Been trying to get someone on the phone for over 30 minutes
This store constantly gets order wrong, forgets items, don’t answer the phone or keep on hold for over 20 min.
Atmosphere: 1
Food: 3
Service: 1
Edward Wynne
I thought Papa John's was a notch above little Caesars. I was wrong.
Atmosphere: 2
Food: 2
Service: 3
Tiffany Smith
I will NEVER EVER order from here again!!!! I spent over 40.00 on a pizza and wings, they sent the incorrect wings. Then when I called , they claim the driver came and no one came to the door!!! Unacceptable, my door was open!!! Never again!!!!!! I know how to call corporate or the owner!
Atmosphere: 1
Food: 1
Service: 1
Mille Braswell
Cold pizza is not good and good pizza is not cold and when you call to discuss it the manager puts you on hold and never comes back.
Hannah Washko
management sucks & will hang up on you (especially since the order was wrong and nothing done to fix it)
Hadn't been in awhile and now I remember why. Had to wait FOREVER for our order and the food sucked. Boneless wings are nasty and not worth the money. Definitely back on our do not order list again
Atmosphere: 1
Food: 1
Service: 1
I personally don't order here alot but service was good and so was the food.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Pizzas Wings
Ordered via 3rd party. Called to the store to ask for it to be corrected, got hung up on while on hold. Called back put immediately on hold and then when I told them we don't eat pork and they made the pizza incorrectly, I was told to contact the 3rd party. I told them the obvious that's 3rd party delivers not make the pizza, I was hung up on again. $78 was spent on this order.
Dietary restrictions: They put pork on pizza that requested beef
Food: 1
Service: 1
Ordered via 3rd party. Called to the store to ask for it to be corrected, got hung up on while on hold. Called back put immediately on hold and then when I told them we don't eat pork and they made the pizza incorrectly, I was told to contact the 3rd party. I told them the obvious that 3rd party delivers not make the pizza, I was hung up on again. $78 was spent on this order.
Friendly staff great brownies.
Atmosphere: 5
Food: 5
Service: 5
For starters, I placed my order over the phone. I was greeted by Papa John’s call center by a sweet woman who had a very broken English accent. (Yes they use a call center instead of just answering at the store) After a long process of repeating myself, asking her to repeat herself, & denying offers to buy more items my order was finally placed & I was whisked away to their automated payment system. After repeating my card number over, I paid & the 11 minute call was over. Expected delivery time was between 7:37 & 7:47, about 30 minutes after I placed the order. Over an hour later I get a call from the front desk of my hotel asking me to come grab my food. After paying a good tip, & waiting for over an hour I couldn’t even get my pizza brought to my room. Finally eating my pizza & it isn’t even all that good. Worst experience ordering pizza I’ve ever had. I’m appalled.
Atmosphere: 1
Food: 2
Service: 1
We ordered delivery. My cheese pizza had burned crust. It looked like cheese on a burned cracker. We also ordered the pull apart dessert, the whole top was burned.
I have worked in the food service. I know those items had to go past a lot of eyes before it went out the door. So with that said why did it make it out the door like that? Eating out these days costs too much to get your food and have to just trash it.
Food: 1
The workers at Papa John's Pizza is very helpful and respectable to there customers.
Atmosphere: 5
Food: 5
Service: 5
No one answers the phone here! Been trying to get someone on the phone for over 30 minutes
Atmosphere: 1
Food: 3
Service: 1
Expensive for the quality.
Food: 3
Service: 4
Restaurantji Recommends
This store constantly gets order wrong, forgets items, don’t answer the phone or keep on hold for over 20 min.
Atmosphere: 1
Food: 3
Service: 1
I thought Papa John's was a notch above little Caesars. I was wrong.
Atmosphere: 2
Food: 2
Service: 3
I will NEVER EVER order from here again!!!! I spent over 40.00 on a pizza and wings, they sent the incorrect wings. Then when I called , they claim the driver came and no one came to the door!!! Unacceptable, my door was open!!! Never again!!!!!! I know how to call corporate or the owner!
Atmosphere: 1
Food: 1
Service: 1
Cold pizza is not good and good pizza is not cold and when you call to discuss it the manager puts you on hold and never comes back.
management sucks & will hang up on you (especially since the order was wrong and nothing done to fix it)
Atmosphere: 1
Food: 1
Service: 1
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