Subway

3635 Sunset Ave, Rocky Mount
(252) 443-6450

Recent Reviews

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Michelle Jackson

I went in the location this evening approximately 615. There were two young men working. I watch one young man fix a sandwich go to the cashier register ring it up leave the register put on new gloves without washing hands proceed to make two more sandwiches when I request to change gloves due to me having a food allergy he had me wait as he continued to make sandwiches for to other customers using the same gloves over and over I walked out this is the 2nd time I've had to ask this location to change gloves after preparing sandwiches before me as a person that's has over 25yrs experience in food services on many levels these workers need to be educated on the seriousness off food allergy, food sanitation and saftey

tiara davis

I got to the door at 8:55. This store closes at 9:30. The guy came to the door and said, I'm not serving you. Happy New Year and lock very poor customer service. I wonder what corporate would think about you. Closing the door 30 minutes early for a paying customer that's pregnant.

Atmosphere: 1

Food: 1

Service: 1

Jessica Radford

We got there tonight around 8:15 after leaving the hospital. First off, they tell us they cannot take our coupons at this location. Second, the two men working in there are awfully slow. It took about 10 minutes if not more to just complete a 6 inch sub (Not toasted). Then, we go to sit down, start opening our meal, eating, and are approached and told we cannot eat inside that the inside is closed. It’s only 8:30 at this point not to mention I have a toddler and it’s freezing outside. They should have told us that before we started ordering when they told us about the coupons. So here we are eating our cold subs out in the cold at night. Not to mention if the inside is closed have that crap posted because it definitely was not posted anywhere. Do better subway and hire new staff!

Atmosphere: 1

Food: 3

Service: 1

Brian Bartholomew

Does not provide bathroom for paying customers. Says only sales are for take out only while full dining room of chairs and tables. no signs posted. Curious if the employees are washing hands!!??

Atmosphere: 1

Food: 1

Service: 1

Jaime A4buckle

Staff is always quick to help and food is always made right and delicious! The store is always clean and well stocked.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vitamin Water xxx, The Boss, Cookies, Sunchips Harvest Cheddar

Dominic Nadeau

This place is horrible. I had the worst experience in there starting with the long line because they were all 3 hung up on making 2 basic subs. Ending with the fact they charged me for the most expensive sub after telling them I didn’t order that twice. I will not be coming back here every.

Pastor Washington

Great sub sandwich we both enjoyed watching it being maded.

Atmosphere: 5

Food: 5

Service: 5

Sham Martin

I'm thinking Subway is my new favorite for now. Especially since the Honey Oat Bread is back!!!

Atmosphere: 5

Food: 5

Service: 5

Aaron Fuelling

They don't accept coupons. Not cool manthey don't accept coupons. Not cool man

Atmosphere: 1

Food: 3

Service: 1

Neish Carr

Let me start by saying, " Believe ALL the BAD reviews!" I don't visit this particular location often. When I do, I feel as if I'm being an inconvenience to the workers ( older male and female). I did a online order for two subs. When I walked in, the store was dead. The older gentleman seen me come in but never greeted me. I proceeded to walk up to him and gave him my name for the order. Once he found it, he just rudely pushed it across the counter. I thanked him and left. Both subs were made incorrectly. To remain peaceful, I didn't go back to complain. Bad days are understandable but to consistently act in this manner is unacceptable. I'm pretty sure if enough customers got fed up and stopped spending their hard earned money with them, things would change.

Atmosphere: 1

Food: 1

Service: 1

Ashley

I just left from this establishment and will never return. We walked in and was not greeted or anything. She looked at us and kept going on. We were the only ones in the restaraunt at the time. I placed my order anyway because I didn’t have long to get to work. My partner ordered and when we were done she didn’t ask if we wanted anything else a drink or anything. As if she was a mute or something. She was at that point rushing me and I was getting aggravated. I started to give her a piece of my mind but my partner said to smile and go ahead. He’s not confrontational but I am. It was funny that she could talk when it was time to pay but not anything else.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Cookies

Joe H

The sandwiches can make themselves faster.

Atmosphere: 1

Food: 1

Service: 1

Danyel Ruffin

Today was my first visit to this shop. I entered and immediately made my way to the restroom. After using the restroom, I walked towards the cooler to grab a bottle of water before placing my order. As I approached the cooler and began to open the door, a male worker shouted at me that the restroom was not for public use. However, upon realizing that I was already in the cooler area, he quickly retracted his comment and apologized. I must admit, I am now uncertain whether I can recommend this establishment for personal or catering orders. The way I was treated left me feeling shocked and disheartened.

Atmosphere: 1

Service: 1

Ebony Edwards

I gave it a 4 because they don't except coupons or honor the Subway app specials. Service was great and the products were fresh and delicious ?. I ordered the #10 with everything on it because I'm

Atmosphere: 5

Food: 5

Service: 5

Caliyah Alston

The elderly worker was complaining about how much of something I was getting on my sandwich , when it doesn’t matter when I’m the one paying for it, it was very rude.

Atmosphere: 1

Food: 5

Service: 1

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