2 stars is being generous. Most of the time they’re out of everything (didn’t even have but one choice of cheese last week). Nobody ever answers the phone, the online orders are always 30mins behind and wrong, that’s if you can actually get an online order to go through. The kids working in there talk so ugly, and play around way to much when there is a line of people waiting. This place has really gone down hill. Owner/mangers need to keep a better eye on this place.
Atmosphere: 1
Food: 2
Service: 1
Rakieya Skinner
Ordered online. Sub was wrapped incorrectly, and falling apart as I opened it. It was also poorly made and missing toppings. I don't eat here often but I've never had a problem. Trashed it, didn't feel like going back out in the heat. Highly disappointed.
Atmosphere: 4
Food: 1
Service: 3
Jean Young
I have always love subway BUT today I didn't receive my lemonade I'm not sure if it's subway fault or DOOR DASH fault 😞 that I didn't receive my drink I tried calling subway NO ONE answer the phone I know they be busy BUT please take the time check and make sure the orders are straight SUBWAY and DOOR DASH please slow it down and take a spilt second and check ✔️✔️✔️
Atmosphere: 4
Food: 4
Service: 3
Sarah Williams
I have been here so many times and every time no matter what sandwich i order they are out of something to make it .
Atmosphere: 1
Food: 1
Service: 1
Brandon Eason
Don't waste your time here. They may be open or they may be closed any day of the week. And don't think you're going to place an order online and they actually make it. I placed and online order and got sidetracked and took me about 45 minutes to an hour to get there and they hadn't even started it yet, and this is the 3rd or 4th time iv online ordered and show up over 30 minutes after and it's not made yet. Iv even ordered online and showed up and no one was here lol. The only light that is on is over the sandwich station, the rest of the restaurant is dark
Atmosphere: 1
Food: 4
Service: 1
Latasha Harrison
Just left this location, first time going in to order, however. I did not order because when I walked in, the lady that was behind the counter was on her cellphone. She got off the phone after like a minute or so, had a glove on her right hand, hung up the phone with that same hand while placing cheese in the tray. After doing so, she still had this same nasty glove on but proceeded to ask myself and my children did we know what we wanted to order. Yes! Exactly nothing, & I left out!
Lynn Smith
Wasn't open at specified time. Wasn't even open at 11 o clock.
David back yard bbq
Pickup 2 ultimate subs. Wow what a sandwich. Great deal great price.
Atmosphere: 5
Food: 5
Service: 5
Markail Farmer
Literally the best subway in Rocky mount Hands
Atmosphere: 5
Food: 5
Service: 5
Edward Dunston
It's 11 am the doors are locked but i see staff in the back 3rd time this happened don't waste your time here yall
Ordered food in April as a to go order bc they did not answer the phone. I told them it was going to be going to another family. I Ordered all cold cuts. It was difficult for the subway at joyners crossing to provide basic lettuce, tomatoes etc to go on the subs for the family. They finally did give a little lettuce and tomatoe. Said they only had 3 containers so I got 2 for oil and vinegar. Nothing more. Bill for 6 foot long cold cuts was over $100 with 2 medium size drinks added. I can go to jersey Mike's and get food cheaper and better quality. I will not be visiting 97 subway no time soon and advise others to ear their so can get condiments lol.
Atmosphere: 2
Food: 2
Service: 2
Emma Marshall
Tried to get food at 8:40pm. Just 2 quick sandwiches and as we were walking up they told us we could not come in. They close at 9pm and denied us service.
Service: 1
Billy Catlett
Great place for lunch and you get rewards points there I got me a free drink any size and a free cookie.
Atmosphere: 5
Food: 5
Service: 5
Shon Johnson
This is a great place for subs. This is the only subway with deals. I love this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken & Bacon Ranch Melt
Shondale Johnson
This is a great place for subs. This is the only subway with deals. I love this place.
2 stars is being generous. Most of the time they’re out of everything (didn’t even have but one choice of cheese last week). Nobody ever answers the phone, the online orders are always 30mins behind and wrong, that’s if you can actually get an online order to go through. The kids working in there talk so ugly, and play around way to much when there is a line of people waiting. This place has really gone down hill. Owner/mangers need to keep a better eye on this place.
Atmosphere: 1
Food: 2
Service: 1
Ordered online. Sub was wrapped incorrectly, and falling apart as I opened it. It was also poorly made and missing toppings. I don't eat here often but I've never had a problem. Trashed it, didn't feel like going back out in the heat. Highly disappointed.
Atmosphere: 4
Food: 1
Service: 3
I have always love subway BUT today I didn't receive my lemonade I'm not sure if it's subway fault or DOOR DASH fault 😞 that I didn't receive my drink I tried calling subway NO ONE answer the phone I know they be busy BUT please take the time check and make sure the orders are straight SUBWAY and DOOR DASH please slow it down and take a spilt second and check ✔️✔️✔️
Atmosphere: 4
Food: 4
Service: 3
I have been here so many times and every time no matter what sandwich i order they are out of something to make it .
Atmosphere: 1
Food: 1
Service: 1
Don't waste your time here. They may be open or they may be closed any day of the week. And don't think you're going to place an order online and they actually make it. I placed and online order and got sidetracked and took me about 45 minutes to an hour to get there and they hadn't even started it yet, and this is the 3rd or 4th time iv online ordered and show up over 30 minutes after and it's not made yet. Iv even ordered online and showed up and no one was here lol. The only light that is on is over the sandwich station, the rest of the restaurant is dark
Atmosphere: 1
Food: 4
Service: 1
Just left this location, first time going in to order, however. I did not order because when I walked in, the lady that was behind the counter was on her cellphone. She got off the phone after like a minute or so, had a glove on her right hand, hung up the phone with that same hand while placing cheese in the tray. After doing so, she still had this same nasty glove on but proceeded to ask myself and my children did we know what we wanted to order. Yes! Exactly nothing, & I left out!
Wasn't open at specified time. Wasn't even open at 11 o clock.
Pickup 2 ultimate subs. Wow what a sandwich. Great deal great price.
Atmosphere: 5
Food: 5
Service: 5
Literally the best subway in Rocky mount Hands
Atmosphere: 5
Food: 5
Service: 5
It's 11 am the doors are locked but i see staff in the back 3rd time this happened don't waste your time here yall
Restaurantji Recommends
Ordered food in April as a to go order bc they did not answer the phone. I told them it was going to be going to another family. I Ordered all cold cuts. It was difficult for the subway at joyners crossing to provide basic lettuce, tomatoes etc to go on the subs for the family. They finally did give a little lettuce and tomatoe. Said they only had 3 containers so I got 2 for oil and vinegar. Nothing more. Bill for 6 foot long cold cuts was over $100 with 2 medium size drinks added. I can go to jersey Mike's and get food cheaper and better quality. I will not be visiting 97 subway no time soon and advise others to ear their so can get condiments lol.
Atmosphere: 2
Food: 2
Service: 2
Tried to get food at 8:40pm. Just 2 quick sandwiches and as we were walking up they told us we could not come in. They close at 9pm and denied us service.
Service: 1
Great place for lunch and you get rewards points there I got me a free drink any size and a free cookie.
Atmosphere: 5
Food: 5
Service: 5
This is a great place for subs. This is the only subway with deals. I love this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken & Bacon Ranch Melt
This is a great place for subs. This is the only subway with deals. I love this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, Chicken & Bacon Ranch Melt
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