Tokyo Express
2816 Sunset Ave, Rocky Mount
(252) 937-2228
Recent Reviews
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I have never had a problem with them until today. I always get the chicken but this time I got the chicken and steak. First of all it was 10% chicken and 90% steak. The steak was so tough u could not chew it. Until further investigation some pieces were not even cook throughly. So I drove 25 minutes to take it back. I don't know about u guys but if I have a bad experience at a restaurant the last thing i won't is to have food remade. I want my money. So I can go find me something else to eat. U know? Done loss the taste for it. Should of got it right the first time. So know out of the money and food. The cashier was rude and walked off. Handed me a customer care #. Yal know what would of happened if they remade my food? It would have a side of spit...!!!! Thats why I wanted my money!!!!! ☺
Atmosphere: 1
Food: 1
Service: 1
Fast service, egg rolls tasted like someone squirted soap in them.
Atmosphere: 5
Food: 3
Service: 5
Great food
Atmosphere: 4
Food: 5
Service: 4
Tofu w/ rice or noodles option is fantastic! I suggest getting a side of the ginger sauce
Great food, Great price, Great quantity! Restaurant was clean and staff was very polite.
Highly suggest stopping in if you live in the area or passing near the town. Quick stop off the interstate.
Atmosphere: 5
Food: 5
Service: 5
Just ordered 2 spicy crab rolls $18.00 worth and asked for ginger and Sabi and they want you to check your bag before leaving, but they tie the bag up in double knots. Try calling them and get someone in Philippines on a call service. Use to never had to ask for ginger and Sabi with sushi, I mean who eats sushi without it? They won't give you ginger and Sabi with the sushi but will give you a cup of yum yum sauce. This place has gone to hell like the rest of restaurants in this area. No quality control and poor management... And they want 15.00 bucks an hour. Good luck with that
Atmosphere: 1
Food: 1
Service: 1
I ordered $85 worth of food. We got 4 different sushi rolls and this was the worst sushi I have EVER had! They were out of the fish eggs that go on top of the rolls and no one told us that they were out or I would have not ordered. Worst SUSHI EVER!!!! We had to get the crab roll replaced with the sunshine roll bc the soft shell crab was burnt. Save your money not worth it!!! Tuna in sunshine roll is not sushi grade it’s like mush and room temperature! GROSS!!!
Atmosphere: 1
Food: 1
Service: 1
The food is so good and the staff is amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Mixed Vegetables
Delicious food and could not finish it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Steak with Mushrooms
Nobody’s around when you enter…after a few minutes I walk to the end of the counter and see a bell to ring for service—bell rung no service— can hear activity from the back—looking around I see a kiosk..Oh….place your order by machine…I go to sit and wait after an email tells me my order has been placed…2 minutes later an older man comes in rings the bell and someone pops out takes his order and disappears back into the back. He gets his order and two others before I do. I finally get my order and instead of taking it to go I sit and open it to a steaming pile of shrimp which I am allergic to— again thankfully I wasn’t already home before I found out— Service person tells me that I ordered shrimp and chicken but they would do me the favor of making it how I wanted— her attitude was trash—the chicken cubes were mediocre but the best part of the meal—mushrooms sautéed to oblivion and the cubed steak was from the cheapest cut of meat and super tough and that was before it cooled down and became rawhide—-all this for $20 a plate—-save your money and go somewhere else
Atmosphere: 2
Food: 3
Service: 2
Lovely costumer service and large flavorful food portions definitely recommend giving the place a try
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Food isn't the best, but I like it and you get alot of steak for the price. Wish you can order the fried rice without the least and carrots
Atmosphere: 4
Food: 4
Service: 4
If there was a way to leave zero stars I WOULD!!! When Google says your business is open until 9pm and i pull up at 830 WELL before closing to the door locked but all the lights saying they were open and 2 vehicles are in the parking lot.... you guys have ABSOLUTELY NO SERVICE!!! if you do not want to stay open until 9 UPDATE YOUR GOOGLE LISTING!!!! DO NOT WASTE PEOPLES TIME!!! TIME IS VALUABLE YOU CAN NOT GET IT BACK!!!
Atmosphere: 1
Food: 1
Service: 1
Delicious and Trashy but in a good way!
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Chicken and Rice Hibachi, Chicken and Shrimp with Rice Cooked Together, Four Season Combo with Carrots, Teriyaki Shrimp, Sunshine Roll, Shrimp Sauce, Steak Shrimp and Veggies Teriyaki Sauce, Hibachi Steak with Mushrooms, Spicy Crab Sushi Setup, Mixed Vegetables
Good Atmosphere!
Great Customer Service!
Awesome Food!
Atmosphere: 5
Food: 5
Service: 5
The food was amazing a little expensive but was completely worth it!!! Me and my husband give it 9/10 for a sushi/ hibachi restaurant. Will definitely be coming back
Dietary restrictions: They had a a good variety for pregnant women and kids
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hibachi Steak with Mushrooms, California Roll Setup
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