Customers` Favorites
“On 7/6/2024 Saturday at approximately 11:15 p.m. I took my guest to dinner at Carolina Ale House located at 11685 Northpark Drive, Wake Forest, North Carolina 27587. I went to the restroom and saw the restroom was filthy with water all over the floor and sinks, along with toilet tissue on the floor in the stalls. When I finished using the restroom I reported the filth issue and requested to speak to the manager. The manager was a female of dark color, standing about 5 ft. 5 in. tall, came while I sat with my guest. I told the manager the restroom was atrocious with water all over the floor, which splashed on the back of my leg walking to the stall, and that it was a lawsuit waiting to happen. (Slip and fall hazard) The manager responded saying " I went in the restroom, it was fine, and no water got on me", making the issue about herself instead of the public safety. I said "no establishment would ever consider those conditions acceptable, especially with that amount of water on the floor". The manager rolled her eyes and said "well it's fine, it's been cleaned up". My guest then went to use the restroom and returned asking the manager "how is it that you consider that restroom okay, especially when there is a lady in there using a squeegee for all of that water on the floor?". Displaying annoyance, the manager stated "we don't have time to serve people and clean". My guest and I then asked the manager to understand that due to the stereotypes about African Americans in management, she should have a higher standard for herself and her establishment. But as an excuse to dismiss the complaint, the manager began yelling at my guest stating that the race card was being used, and then she walked away. I asked the manager her name and she said "you don't need to know my name". I stated to the female bartender that I'd stop coming to this restaurant because twice I had an issue with my salmon, a bug in my food, and that I'd only came tonight to get my guest something to eat, since it was the only place open after 11:00 p.m. close to where I lived. And as I spoke to the female bartender, I saw that manager at the far right of the bar angrily looking at my guest and I as she spoke to several of her coworkers. Then as me and my guest discussed our menu options, the male bartender came and told us the manager told him to refuse our meal and tell us to leave. After my guest and I left, I'd returned to retrieve my phone charger plugged up at the bar and to use the restroom, and saw that the restroom was still in the deplorable condition that I'd reported earlier. I decided to take pictures and a video recording of the restroom. Then shortly after, that female manager came into the restroom, two large security men with her, and told me that I had to leave. Good customer service practices generally encourage transparency and accountability, which includes providing the manager's name if asked. Refusing to give a name might reflect poorly on the establishment's commitment to customer service and might be seen as unprofessional. This manager's lack of concern, low standard and dismissive attitude toward myself, my guest, and public safety in the Carolina Ale House restaurant, completely shows that she is not management material. Unfortunately, it also reflects poorly on the establishments' commitment to customer service and taints the Moshakos family name, owner of the LM Restaurants, Inc. Furthermore, due to that ordeal, I will not recommend any person to Carolina Ale House.“
Customers` Favorites
“Was in the area and was looking for a casual place, with a good selection of food and drink. I had some of my family with me and we landed on Overtime Pub; we decided to give it a try.
Was a relatively quiet afternoon/evening at Overtime. Our waitress was attentive and knowledgeable, easy to work with! The menu was a nice mix of Pub Grub and many other choices!Drinks and food were good, we all agreed. If back in the area, would definitely stop by again.
Kid-friendliness: I would take younger kids into this establishment.
Wheelchair accessibility: Wheel chair accessable, plenty of room to move around.“
Customers` Favorites
“The Korner Pocket is awesome!!!
I have known the owner and his daughter for many many years. The food is good. The bar is awesome and you always meet a lot of interesting people. Karaoke is on Thursdays and it’s always a blast. The DJ is really cool and knows his stuff.“
Customers` Favorites
“Everyone was Friendly. Service was great. Drinks and Food came out quick Wings were yummy and the fish and chips! We will be back!!.“
Customers` Favorites
“The Wings are hands down the Best wings to get in Raleigh. I personally think they’re better than WingStop“
Customers` Favorites
“Great food and environmental“
“Amazing staff, excellent collection of beer and wine, and great event nights.“
Customers` Favorites
“Thanksgiving for dinner, my daughter and son-in-law took me to The Pickled Onion at Wakefield. It was their first time as well as my first time eating here. I had a ribeye steak (medium well) with baked potato and salad, It was cooked to perfection and tender. My son-in-law got wings, my daughter got stuffed jalapeños and a salad. They also really enjoyed their food. As far as service goes, we were checked on often to see if we needed refills or needed anything. First experience here could not have been any better. Will definitely be going back.“
Customers` Favorites
“Love this place! Friendly people great bar and food!“
“Great spot loved it“
Customers` Favorites
“Awesome place to go. You get the Great Music to dance and listen to💃🏻. You have the great drinks.🍷🍻 Plus the great atmosphere!!! Love it!!! Was my first time here n it was Great!!!lol“
Customers` Favorites
“Good job considering it was Veterans Day. The place was full because of the free dinner offer, but as usual management did not have enough wait staff on duty. The employees present were really doing great job although they were really busy; running around like bees.“
Customers` Favorites
“I was having such a bad day and just needed to get out of the house so my friend and I came here with a gift card and did not know what we were in for. We had so much fun with a very lively regular group that shows up and ended up staying there basically the whole evening. It really had that neighborhood vibe and was very welcoming. It instantly got me out of my funk and I feel like it’s going to be like medicine from now on going there. The food and service was also great!“
Customers` Favorites
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“Close knit bar that is welcoming to everyone who comes In there. It is fun, relaxing, entertaining, and the service is outstanding. Jess is not just a bartender; she is very fun, hard working, and understands her customers.“