Dunkin'

1009 E Innes St, Salisbury
(704) 603-8428

Recent Reviews

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Michael Oleksak

We chose to go through the drive-thru so it's a difficult to comment on the atmosphere. But the parking lot was dimly lit, and kind of gloomy. We arrived around 7:00 p.m. and they closed at 8:00 p.m. so they did not have all the donuts we wanted but they had a decent enough selection that we were able to substitute

Atmosphere: 3

Food: 5

Service: 5

Namrata Patel

As soon as we entered the door the lady serving behind the counter- named Christian is on a personal call shouting profanities while completely oblivious to customers waiting to order. We are a family with small kids . She puts her phone fight on hold , takes our order as if she was doing us a favor and started. We wanted to order Croissant and cheese . She wanted to charge us for grilled cheese which didnt make sense at all. When we questioned Another coworker comes in and charges us a croissant and adds cheese roughly 3.75 and saves us while she was abt to charge us 5.00. Then she continues her fight with profanities again and had to come back and ask me my order again. I mean seriously, it’s holiday season and I pray her mess gets sorted but this visit was so unprofessional , so much negativity , plus she was really unpleasant and rude. This experience was horrible and I will be calling the corporate.

Atmosphere: 1

Service: 1

T. T.

Always a pleasure to visit this location! Staff is friendly prices are decent and choices are ample!

Atmosphere: 5

Food: 5

Service: 5

Alexandra Roswell

Who ever the young girl is with long dark hair, she needs to be fired. I asked her if my drink was made correctly, because I only usually ask for a medium cold brew with one cream and one French vanilla and the coffee she handed me was super light so I just wanted to confirm and all she said was “I swear to God all people do in America is complain” I will be back to speak to a manager.

Atmosphere: 1

Food: 1

Service: 1

Mikaela Marion

The slowest Dunkin I have ever been to every time I go. The employees are always rude and unhelpful. I can order the same drink and it will taste different every time. The few times I’ve gone inside, it is always dirty. Just the absolute worst Dunkin on the east coast.

Atmosphere: 1

Food: 2

Service: 1

Janice Bevacqua

As expected...just a hot beverage today and it was good.

Atmosphere: 3

Food: 4

Service: 3

solei Luna

Honestly I was surprised by this Dunkin, the staff was so nice and made the best coffee, we always order the same thing iced mocha latte and they put whip cream and cocoa on top which no other Dunkin has done for me...I recommend this place 100%

Atmosphere: 5

Food: 5

Service: 5

Lando Sotelo

Need to learn how to listen and get a simple coffee made!

I ask for a large coffee 4 cream 7 sugar

The individual did 2 cream 1
Expreso shot ! Super pisss with this! Can't even make a simple coffee!

Food: 1

Gwen Watson

Marked 4-star as a heads up toilet facilities are for customers- the system generates a code at the time of purchase. Not a detractor to the business, but if you're on a road trip be prepared to get a cup of coffee or a snack if you need relief. Otherwise this is a great Dunkins location; the staff was friendly and the facility clean.

Atmosphere: 5

Food: 5

Service: 5

Oh Donker Lots Uhm

Horrible customer service.

Atmosphere: 1

Food: 1

Service: 1

Michelle F

If I could give 0!stars I would.
I tried ordering at 10am this morning and I tried order long 3 times and I was told if I didn’t like it I could go. The shift manager was very rude and we will not be back here

Atmosphere: 1

Food: 1

Service: 1

Tabi

I haven't been to a Dunkin is a very long time but the craving for pumpkin spice items hits me once every few years and I decided to try Dunkin out again. We had to wait a little bit in the drive thru but it seemed like there weren't many workers in the building (or I just couldn't see them) either way, they were busy and apologized for the wait. It was delicious to say the least, thank you for satisfying my strong craving 😊 My Items: Pumpkin Spice Signature Iced Latte & the the Pumpkin Donut Holes 🍩 🕳️

Atmosphere: 5

Food: 5

Service: 5

JohnRS

Staff is rude as can be!

Atmosphere: 1

Food: 1

Service: 1

Latoria Long

I will say they greeted my properly. However service was terrible. My food was cold and not presentable. I feel like they did not give me the correct amount of bacon. It was so bad I really wanted a refund but just didn't not have time to go back though the hassle. You can see the time stamp on my receipt and what time I'm taking these photos.

Atmosphere: 1

Food: 1

Service: 2

Oliviaclaire1217

Mary was so sweet! I’ve never had dunkin but she helped me pick something! It was great. Glad I stopped by!

Atmosphere: 4

Food: 4

Service: 5

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