Dunkin'
1009 E Innes St, Salisbury
(704) 603-8428
Recent Reviews
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I waited over 15 minutes at the drive through after paying and finally had to leave to get to work on time. Do not stop here!
Atmosphere: 1
Food: 1
Service: 1
Bathroom was disgusting. Toilet broken and not clean
Every single table was dirty and took 20 mins for q ice coffee and bagel minis
Atmosphere: 1
Food: 3
Service: 2
Slowest drive thru ever. Coffee was not fresh and full of grinds.
Atmosphere: 2
Food: 1
Service: 1
We waited almost 15 minutes in the drive through only to arrive at the window and be told "uh we don't have any bagels or croissants" "They're cooking" at 10;30am. Oh and it was a pickup order we had placed before we even arrived. 30 minute wait before they even started making the food? Literally anybody could do better than that. Now we're still waiting but they moved us out of the driveway
Atmosphere: 1
Food: 1
Service: 2
So went here at 330 to get a breakfast wrap and was told they were closing at 5 they weren't fixing anything but if I'm not mistaken they microwave these and the Dunkin on Jake Alexander said the same do you don't close till 5 that's 2 hours
Atmosphere: 1
Food: 1
Service: 1
They will mess up your order and shut off their phone line. You cannot call them, it goes straight to voicemail, like a personal phone. This location is NOT reliable OR customer oriented. They do not care about you, you will get - and accept what they serve you, especially if it's wrong. The location on Jake Alexander is top notch & clean and they will FIX anything with smile & best of all - they answer their phone. Run to Jake instead. OH. & THEIR PRICES ARE LOWER!!!
Atmosphere: 2
Food: 2
Service: 1
Overall a very good Dunkin' Donuts. My only issue with the entire place is it's parking lot it gets a little bit claustrophobic and sometimes people will stop and block your path because they're confused as to where the drive-thru line is. But everything for the most part is really good.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: French Vanilla Iced Coffee, Bacon Egg and Cheese, Hash Browns, Muffins, Iced Latte, Bagel
They are SUPER slow in the mornings. Waited in the drive tru for 30 mins!!!! Ridiculous!!
Food: 2
Donuts are only fair.
Atmosphere: 3
Food: 3
Service: 3
Breakfast sandwich was cold , cheese was raw not even melted
Hash browns tasted like they were heated up for hours , burned and rubbery .
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Fast and efficient drive thru.
Atmosphere: 5
Food: 5
Service: 5
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Coffee is always different every time I go. Today though it was particularly bland. Tastes like milk and coffee. No sugar or flavoring which my coffee definitely is supposed to come with.
Food: 1
Don't understand that black tea and black coffee are different things. Three times I was given black coffee instead of tea. I asked for a replacement once. Had to wait 20 minutes for them to brew a fresh batch. Looked like dirty dishwasher and tasted like coffee but hey "we just made it fresh" not going back to the Dunkin on Innes. Use the one on Jake Alexander Blvd by the Walgreens. Oddly enough the prices on their menu is even a dollar cheaper. Explain that, two stores not even 2 miles apart, two different prices for their products.
Atmosphere: 5
Food: 1
Service: 3
Love it here
Service: 5
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