Very poor customer Service. The young lady taking orders in the drive thru was tremendously rude and the manager for that day was extremely unprofessional. Made me not want to EVER EAT THERE AGAIN.
If Col Sanders was there, he would not be happy. The food just wasn't great. We got an 8 piece bucket. My husband had a breast piece. There wasn't much chicken, more bones, and other stuff we could not identify. We just moved to this area and thought we'd give it a try. Never again, at least not this location. The mashed potatoes didn't taste like I had before. The biscuits seemed old, stale. For how expensive it is, I expected better. I don't mind paying for what I order, but I expect it to be at least a 7 out of 10. I put this at a 3!!
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Cole Slaw
Michael Richardson
Again went through drive thru ,again asked for buffalo ranch dipping sauce ,again did not get any ,defeating the purpose of going to drive thru if I still have to go inside ,also watched a free loader walk around to people in parking lot ,I assume asking for money ,,workers bringing out people's orders see's him but does nothing about it ,,maybe give him a job making sure orders are correct
Atmosphere: 2
Food: 4
Hailey Hunt
I placed a mobile order to pick up at this location. This is my first time placing a mobile order with KFC. I went in to pick up my food and by mistake did not read or see the sign that says for me to check in with them first, so I went to grab my food. Mind you I had a dental procedure this morning so I’m a little loopy from the medication so again my bad for not reading the sign. The front desk worker rudely came over to me and said ma’am, can I help you I said yeah I’m just getting my food she said well can you not read, I said I’m sorry no I didn’t read the sign. She said the sign is right there big enough for you to see I said I’m sorry I overlooked the sign. She continued to be rude and smart off to me about me not seeing the sign .she could have easily said Excuse me, ma’am, I need you to check in with me first but no she had to be a rude and hateful. Very poor customer service.
Atmosphere: 1
Food: 3
Service: 1
C V
Evening manager is super sweet and helpful! 5/28/2024
Service: 5
Aoshika
The lady accepting payment at the window was rude. This is my biggest issue here. I got blindsided with some of my credit cards not working when I went to pay and I’m handing her another card and she tells me she’s gonna need the food back if it doesn’t go through. Her tone was just cold and rude, the cards should’ve all had money on them so I’m not sure why they didn’t, but she made me feel like an idiot while paying. After the card works she’s just staring at me, I didn’t know if there was anything else she needed to hand me and she just says “why are you still here.” Honestly I don’t know how someone like this is even allowed in customer service. I told her “haven’t you ever been in a tough spot?” It’s just messed up. I won’t ever come back here.
Also the famous bowl with gravy in the bag wasn’t even closed, so I pull it out of the bag and the gravy is just coming out of the bowl falling on my seat. Yeah. Just bad service all around. Again, will not be coming back here.
Atmosphere: 1
Food: 2
Service: 1
Tsunxmi
The lady accepting payment at the window was rude. This is my biggest issue here. I got blindsided with some of my credit cards not working when I went to pay and I’m handing her another card and she tells me she’s gonna need the food back if it doesn’t go through. Her tone was just cold and rude, the cards should’ve all had money on them so I’m not sure why they didn’t, but she made me feel like an idiot while paying. After the card works she’s just staring at me, I didn’t know if there was anything else she needed to hand me and she just says “why are you still here.” Honestly I don’t know how someone like this is even allowed in customer service. I told her “haven’t you ever been in a tough spot?” It’s just messed up. I won’t ever come back here.
Also the famous bowl with gravy in the bag wasn’t even closed, so I pull it out of the bag and the gravy is just coming out of the bowl falling on my seat. Yeah. Just bad service all around. Again, will not be coming back here.
Yall SUCK!!!! Made an order at 8:40p Togo. This place doesn't close until 10p. Got there, told they don't have any chicken, they have chicken nuggets. We change our order for chicken nuggests, two Cole slaw, two mashed potatoes with gravy and two teas, no big deal im not picky just very hungry. Waited until 9:45 to say they couldn't make our order. That is pure laziness if you ask me. Do better people at KFC in Salisbury or find another job.
Atmosphere: 1
Food: 1
Service: 1
Sandie K
Their chicken strips are delicious!! A whole lot better than Bojangles!!
Atmosphere: 5
Food: 5
Service: 5
Larry Oldham
Chicken tasted dry and old like it had been sitting for a while.
Atmosphere: 5
Food: 3
Service: 5
roger brown
The chicken was okay. I really miss the old Kentucky fried Chicken recipe 11 herbs and spices ✅
Very poor customer Service. The young lady taking orders in the drive thru was tremendously rude and the manager for that day was extremely unprofessional. Made me not want to EVER EAT THERE AGAIN.
Atmosphere: 3
Food: 4
Service: 1
Excellent as always
Atmosphere: 5
Food: 5
Service: 5
The staff here is as fast and friendly as anywhere in this town. Good job, guys. And it's KFC, so obviously the food is good.
Food: 5
Service: 5
Love the chicken
Food: 5
Service: 5
Recommended dishes: Gravy, Fries, Classic Chicken Sandwich
If Col Sanders was there, he would not be happy.
The food just wasn't great. We got an 8 piece bucket. My husband had a breast piece. There wasn't much chicken, more bones, and other stuff we could not identify. We just moved to this area and thought we'd give it a try. Never again, at least not this location.
The mashed potatoes didn't taste like I had before. The biscuits seemed old, stale.
For how expensive it is, I expected better. I don't mind paying for what I order, but I expect it to be at least a 7 out of 10. I put this at a 3!!
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Cole Slaw
Again went through drive thru ,again asked for buffalo ranch dipping sauce ,again did not get any ,defeating the purpose of going to drive thru if I still have to go inside ,also watched a free loader walk around to people in parking lot ,I assume asking for money ,,workers bringing out people's orders see's him but does nothing about it ,,maybe give him a job making sure orders are correct
Atmosphere: 2
Food: 4
I placed a mobile order to pick up at this location. This is my first time placing a mobile order with KFC. I went in to pick up my food and by mistake did not read or see the sign that says for me to check in with them first, so I went to grab my food. Mind you I had a dental procedure this morning so I’m a little loopy from the medication so again my bad for not reading the sign.
The front desk worker rudely came over to me and said ma’am, can I help you I said yeah I’m just getting my food she said well can you not read, I said I’m sorry no I didn’t read the sign. She said the sign is right there big enough for you to see I said I’m sorry I overlooked the sign. She continued to be rude and smart off to me about me not seeing the sign .she could have easily said Excuse me, ma’am, I need you to check in with me first but no she had to be a rude and hateful. Very poor customer service.
Atmosphere: 1
Food: 3
Service: 1
Evening manager is super sweet and helpful! 5/28/2024
Service: 5
The lady accepting payment at the window was rude. This is my biggest issue here. I got blindsided with some of my credit cards not working when I went to pay and I’m handing her another card and she tells me she’s gonna need the food back if it doesn’t go through. Her tone was just cold and rude, the cards should’ve all had money on them so I’m not sure why they didn’t, but she made me feel like an idiot while paying. After the card works she’s just staring at me, I didn’t know if there was anything else she needed to hand me and she just says “why are you still here.” Honestly I don’t know how someone like this is even allowed in customer service. I told her “haven’t you ever been in a tough spot?” It’s just messed up. I won’t ever come back here.
Also the famous bowl with gravy in the bag wasn’t even closed, so I pull it out of the bag and the gravy is just coming out of the bowl falling on my seat. Yeah. Just bad service all around. Again, will not be coming back here.
Atmosphere: 1
Food: 2
Service: 1
The lady accepting payment at the window was rude. This is my biggest issue here. I got blindsided with some of my credit cards not working when I went to pay and I’m handing her another card and she tells me she’s gonna need the food back if it doesn’t go through. Her tone was just cold and rude, the cards should’ve all had money on them so I’m not sure why they didn’t, but she made me feel like an idiot while paying. After the card works she’s just staring at me, I didn’t know if there was anything else she needed to hand me and she just says “why are you still here.” Honestly I don’t know how someone like this is even allowed in customer service. I told her “haven’t you ever been in a tough spot?” It’s just messed up. I won’t ever come back here.
Also the famous bowl with gravy in the bag wasn’t even closed, so I pull it out of the bag and the gravy is just coming out of the bowl falling on my seat. Yeah. Just bad service all around. Again, will not be coming back here.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Yall SUCK!!!! Made an order at 8:40p Togo. This place doesn't close until 10p. Got there, told they don't have any chicken, they have chicken nuggets. We change our order for chicken nuggests, two Cole slaw, two mashed potatoes with gravy and two teas, no big deal im not picky just very hungry. Waited until 9:45 to say they couldn't make our order. That is pure laziness if you ask me. Do better people at KFC in Salisbury or find another job.
Atmosphere: 1
Food: 1
Service: 1
Their chicken strips are delicious!! A whole lot better than Bojangles!!
Atmosphere: 5
Food: 5
Service: 5
Chicken tasted dry and old like it had been sitting for a while.
Atmosphere: 5
Food: 3
Service: 5
The chicken was okay. I really miss the old Kentucky fried Chicken recipe 11 herbs and spices ✅
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Mashed Potatoes & Gravy, Chicken Tenders and Fries, Cole Slaw, Honey BBQ Sauce, 6 Biscuits
My wife and i stopped here today 3/13/24 to have dinner, we had the pleasure of meeting Jayden. She has a great personality. Thanks Jayden.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8 Piece Meal, Mashed Potatoes & Gravy, Cole Slaw
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