Best Carmel frappe in townand all the other flavors! I only got 2 large frappe's and 1 small frappe! I can't tell you anything about outside. I use drive thru only!
Service: 5
Morgan Elizabeth Bowman
I don’t enjoy leaving negative reviews, especially for a place that has meant so much to me over the years. I grew up in this town and this coffee shop was always a staple for me and my family. Even though I no longer live here, whenever I’m back in town it’s been one of the first stops I make. For over a decade, the coffee and the customer service were consistent and welcoming, which made supporting a local shop instead of a chain an easy choice.
Recently, though, the quality of the coffee has changed — it’s been coming out unusually bitter. My aunt, who still lives here and has been a loyal customer all these years, decided to drive back to the shop and kindly bring it up at the drive-thru after this happened several times. She was polite and simply explained that her drink didn’t taste right. The owner was present, and his son was working the window. Rather than listening, the son dismissed her, insisted the drink had been made correctly, and told her he would remake it if she pulled around.
When he brought the coffees out, my aunt thanked him and began to explain that she was only bringing it up because of how long we’ve supported this shop and that the coffee tasted great all these years. Before she could finish, he cut her off and said, “At this point you’re just costing me money. I remade them,” while making a dismissive hand gesture. She left extremely upset — which is what prompted me to finally write this review.
I understand businesses have busy days, but treating loyal customers like an inconvenience is not the way to sustain what was built here. A simple, “Thanks for letting us know, we’ll take care of it,” would have gone a long way.
That said, my hope is that this feedback helps, because I would truly love to see this shop return to the quality and kindness it was once known for. This place has been part of our lives for so long, and I’d be glad to come back if those standards are restored. My aunt and mother used to love going here multiple times a week and are very sad about this incident.
Atmosphere: 1
Service: 1
Keith Reid
Best coffee in Salisbury!
Atmosphere: 5
Food: 5
Service: 5
MMHMnotfound
Good staff good food and coffee
Atmosphere: 5
Food: 5
Service: 5
Vonwhite Sorrow
I had the oreo cookie coffee and it was amazing. The menu was not easily accessible. I didnt even know they had a drive thru until I drove around the building trying to find a way in. They said you can find their menu on Instagram.
Atmosphere: 3
Food: 5
Service: 5
shannon jones
Delicious! I got an iced banana bread latter half-sweet and a jalapeño bagel with bacon and scallion cream cheese and it was all incredible!
Atmosphere: 5
Food: 5
Service: 5
Jailene Manzo
I love this place. The drinks are always so tasty and the employees are always so kind.
Atmosphere: 5
Food: 5
Service: 5
Rebekah Layne
Visited here for the first time had a caramel frappe it was delicious so much better then the name brand company’s will definitely be back
Atmosphere: 5
Food: 5
Service: 5
Hannah Steer-Hampton
I was headed home on the highway, fighting sleep and rolling into Salisbury, a town I used to call home. I was not in the mood for another pricey, bland Starbucks stop, so I searched local and found Koco Java. Best decision of the drive. The espresso was bold, smooth, and actually tasted like coffee, the Danish was buttery and so good, the drive-thru was easy to navigate, and the total was surprisingly affordable. With local spots like this, I honestly do not understand why folks still default to Starbucks. If you are passing through Salisbury, do yourself a favor and pull in.
Best local coffee. Super friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Best Carmel frappe in townand all the other flavors! I only got 2 large frappe's and 1 small frappe! I can't tell you anything about outside. I use drive thru only!
Service: 5
I don’t enjoy leaving negative reviews, especially for a place that has meant so much to me over the years. I grew up in this town and this coffee shop was always a staple for me and my family. Even though I no longer live here, whenever I’m back in town it’s been one of the first stops I make. For over a decade, the coffee and the customer service were consistent and welcoming, which made supporting a local shop instead of a chain an easy choice.
Recently, though, the quality of the coffee has changed — it’s been coming out unusually bitter. My aunt, who still lives here and has been a loyal customer all these years, decided to drive back to the shop and kindly bring it up at the drive-thru after this happened several times. She was polite and simply explained that her drink didn’t taste right. The owner was present, and his son was working the window. Rather than listening, the son dismissed her, insisted the drink had been made correctly, and told her he would remake it if she pulled around.
When he brought the coffees out, my aunt thanked him and began to explain that she was only bringing it up because of how long we’ve supported this shop and that the coffee tasted great all these years. Before she could finish, he cut her off and said, “At this point you’re just costing me money. I remade them,” while making a dismissive hand gesture. She left extremely upset — which is what prompted me to finally write this review.
I understand businesses have busy days, but treating loyal customers like an inconvenience is not the way to sustain what was built here. A simple, “Thanks for letting us know, we’ll take care of it,” would have gone a long way.
That said, my hope is that this feedback helps, because I would truly love to see this shop return to the quality and kindness it was once known for. This place has been part of our lives for so long, and I’d be glad to come back if those standards are restored. My aunt and mother used to love going here multiple times a week and are very sad about this incident.
Atmosphere: 1
Service: 1
Best coffee in Salisbury!
Atmosphere: 5
Food: 5
Service: 5
Good staff good food and coffee
Atmosphere: 5
Food: 5
Service: 5
I had the oreo cookie coffee and it was amazing. The menu was not easily accessible. I didnt even know they had a drive thru until I drove around the building trying to find a way in. They said you can find their menu on Instagram.
Atmosphere: 3
Food: 5
Service: 5
Delicious! I got an iced banana bread latter half-sweet and a jalapeño bagel with bacon and scallion cream cheese and it was all incredible!
Atmosphere: 5
Food: 5
Service: 5
I love this place. The drinks are always so tasty and the employees are always so kind.
Atmosphere: 5
Food: 5
Service: 5
Visited here for the first time had a caramel frappe it was delicious so much better then the name brand company’s will definitely be back
Atmosphere: 5
Food: 5
Service: 5
I was headed home on the highway, fighting sleep and rolling into Salisbury, a town I used to call home. I was not in the mood for another pricey, bland Starbucks stop, so I searched local and found Koco Java. Best decision of the drive. The espresso was bold, smooth, and actually tasted like coffee, the Danish was buttery and so good, the drive-thru was easy to navigate, and the total was surprisingly affordable. With local spots like this, I honestly do not understand why folks still default to Starbucks. If you are passing through Salisbury, do yourself a favor and pull in.
Atmosphere: 5
Food: 5
Restaurantji Recommends
Koco Java is hands down the best place to get coffee. The staff and atmosphere are amazing
Atmosphere: 5
Food: 5
Service: 5
Very friendly people, great products.
Atmosphere: 4
Food: 4
Service: 4
went back and the coffee was great i think it was just a bad day we have since moved away and i really miss it 😭 .
Awesome atmosphere! Great place to meet a friend and hang out.
Atmosphere: 5
Food: 5
Service: 5
Great brewed coffee - and blended drinks! I've bought several different types of their beans for home brewing and they are great!
Atmosphere: 5
Food: 5
Service: 5
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