Panera Bread

825 E Innes St, Salisbury
(704) 738-0165

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Recent Reviews

I am a Panera Breakfast junkie for two reasons which are the service and the food. Good Customer service is extremely important to me. I usually preorder on my app and pick up breakfast in the drive thru. The staff is wonderful. They are always polite and accommodating. I one day accidentally ordered and put the wrong pick up time and they worked with me to set a later pick up time and my food was hot when I received it. The morning manager (I don’t know her name) is awesome...
Last time I was here, they were out of the basics, like chicken for salads and sandwiches.

This time, the places was almost empty, but they were a bit sloppy on sandwich construction, with meat all over the outside when I opened the wrapper.

They also totally forgot the sides that come with all the orders we made and I had to go ask for it.

They also didn’t call my name when the order was ready. It was sitting on the counter...
The worst experience I have had at Panera bread. I ordered two sandwiches and only got one for $20. Never again. Go back the next day after calling them back about my order. They refuse to remake my order.

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