Papa Johns Pizza

Carry out only. Overcharged is on both orders. Special running was 2 large one topping was $11.99. NC tax is 7.5 percent bill should have been less than $13. Less than an hour later we ordered 2 large cheese pizzas which is also included in the ad we were charged $26. Anyone who places an order at this location needs to check their receipts. Total rip off.

Food: 5

Service: 1

Be aware that this store uses door dash to deliver. We ordered from a Holiday Inn whose address was Mariott Circle. It is across the street from a Mariott. At 8:55pm it showed order delivered in my Papa John’s App. We had no pizza. I called the front desk who said door dash often delivers it to the hotel across the street. I called the restaurant and she said that’s probably what happened. She did offer to remake the order and send it out again, but that took another hour. I understand that it wasn’t really her fault, but ultimately they chose to use door dash so the buck does stop with them. We pre tipped through the papa John’s app so we cannot even adjust the tip or make a complaint there because it just says to call the store. When the replacement was sent out, the driver texted and asked what hotel. When I told them Holiday in, they incorrectly advised me that it said Marriot. I corrected him and we finally got our food.

The food was good. It was warm when we finally got it, but choosing to use DoorDash makes for a frustrating experience for the customer, and not offering anything to make it right besides late food is a little disappointing.

Food: 5

Service: 2

Bought my mom who's in the nursing home a "chicken alfredo" bake. This crap is absolutely pathetic. I feel like a bad son feeding this to my mom. There's no pasta in it all. I'll never eat here again unless they make this right! This is a picture, and it hasn't been eaten out of yet.

Atmosphere: 2

Food: 1

Service: 4

Absolute worst papa johns I've ever ordered from. They first lost my order after i paid online and had PROOF on email, app and bank... then tried charging me double what my order was online just for ordering in store. TERRIBLE customer service!

Service: 1

Rude and unprofessional staff.

Atmosphere: 1

Food: 3

Service: 1

Pizza wasn’t the problem it was the service. It’s 11:40 and 33 degrees outside. I’m cold as hell and I’m standing at the window trying to get someone’s attention. This lady makes eye contact with me 3 times and continues what she is doing as if I’m not there. A white man walks up to the window and they come over immediately and he gets his food and then has to tell them for me just to get my food. That is ridiculous and I’ll never go there again. I’ll make sure I let every one I can know about this

Atmosphere: 1

Food: 3

Service: 1

Pizza was good but was delivered with garlic sauce dripping everywhere out of the box. After clean-up, I was able to enjoy. Manager was kind enough to make good on the incident too. Accidents do happen... Thanks Mgmt!

Pizza was ok. But it took forever to pick up my pizza.

Atmosphere: 3

Food: 4

Service: 3

3 topping pizza was perfect, fresh and hot when delivered. Boneless chicken was great, fresh, hot and tender. Deliverly person was quick and very courteous. Ordered through the app.

Our Salisbury Papa John's is quick, consistent and great!

Atmosphere: 5

Food: 5

Service: 5

Gud people delivery people are very nice

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meats Pizxa, Chocolate Brownie

I love Papa John's pizza.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meats Pizxa, Chocolate Brownie, Papadia Dry Folded-Over Pizza, Small Pepperoni Pizza, Cheese Pizza

I get the Large 1 topping pizza deal through the app on the reg! The guys working are always super fast, pizza is always made well, and it always looks clean inside! This is a good Papa John's

Atmosphere: 5

Food: 5

Service: 5

They are very friendly. Always acknowledge me when I walk in. I'm there a lot so they know me on sight. I walk in and they hand me my order. It's always correct and hot.

Atmosphere: 5

Food: 5

Service: 5

I went to pick up a doordash order that was supposed to be ready before 11. I stood outside the window waiting for someone to acknowledge me and they blatantly ignored me and acted like I wasn’t even there. I assume they didn’t want to work after they were closed but uh that’s not exactly how it works when you receive an order prior to closing.

Service: 1