Food was 10/10. Good local spot just wish they had bigger portions. Teriyaki steak and noodles is top 5.
Atmosphere: 3
Food: 5
Service: 5
Chris Andraka
Cheap and quick service, but not super high quality food.
Atmosphere: 1
Food: 2
Service: 2
Tishelle Rickett
Small portion size compared to other japenese restaurants, the teriyaki chicken I ordered had no sauce it was basically hibachi and was chewy from grisle and not cooked properly when I called the young unprofessional staff was rude and said it was nothing they could do. I love japanese but this was the WORST I EVER had!!!!!!
Atmosphere: 1
Food: 1
Service: 1
zelle
They charged my card twice never gave my money back
Atmosphere: 1
Food: 1
Service: 1
Bd D
I eat there at least 2 times a week. Always good food and great service.
Atmosphere: 5
Food: 5
Service: 5
Kristen Thomas (LadybugK)
The drive-thru line is always long for a reason! The food is amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Steak and Vegetables, Steak and Chicken Hibachi, Spring Roll, Steak & Chicken w Noodles, Carrots, Steak, Noodles, Habachi Chicken Noodles, Teriyaki Chicken, Chicken Teriyaki
Tina Pink
They don’t give enough protein or rice for 14$
Quater Linkin
Good food but they keep forgetting to put the broccoli in my order when I order hibachi chicken
Food: 5
Service: 3
Timothy Barrier (Red Dog)
I believe when you make an order and it automatically comes with broccoli and mushrooms that you should have the option to tell put it on the side because they add it to the plate in the kitchen so why not just take that scoop and put it on the side but you're told you can't do that you to get it with it or without it. I believe that is 100% terrible service and option for the customer when I'm already paying for it You're basically saying you're paying for it but if you don't want it on the plate then you're not getting it at all that's terrible 100% terrible in a young lady that was helping me with it was very rude and obnoxious not the original Tokyo Express that I remember here in Salisbury years ago I don't even know what to think about this stuff now it's really something to see and something to make you not want to come back and deal with their attitudes
Atmosphere: 5
Food: 5
Service: 2
Jennifer “Junie” Sherrod
The staff is always pleasant and the service is very quick in drive thru
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Shrimp and Chicken Combination, Carrots, Teriyaki Chicken
The Togo girl didn’t wanna put my mushrooms on the side, even though it came with my order. She said if I wanted extra mushrooms I would have to pay. But I didn’t want extra, I just wanted them on the side. I asked her why it would be extra if I got them on the side and that’s when she said she wasn’t going to take my order anymore… I’m a manager at a local restaurant. I know how this works. That to go girl needs to get fired.
God's Child1993
I have lived in the area for 6 years now. My son and I really love it. The customer service is always a 10/10 and the food is always good. Yes, the line could be long sometimes but the wait is never too long. The young ladies who take my order and bring it out to me are always so sweet and respectful. ☺️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp and Chicken Combination
Jake Glosson
Been going here quite a lot over the years. Tokyo express USE to have the best food especially best bang for your buck. Be prepared for bland food and small portions. Also unlike any other establishment they don’t close when they say they will. Expect them to be closed 15-30 minutes before the posted time. Extremely unprofessional and greedy. Won’t be going back here anymore.
Food: 2
Service: 1
Sherry Klaver
Great food and super fast service!
Atmosphere: 5
Food: 5
Service: 5
Shannan Donaldson
Been going for years but had bad experience today. Ordered teriyaki salmon and noodles and some wings (fried hard). After finally getting home and getting ready to eat, notice wings weren't done all the way inside - I checked 2 of them before I called to let them know but because they would be closing the dining room within an hour from my call I told them I wasn't going back tonight but I could bring them back tomorrow...Not like I'm going to eat them....(I was just going to eat the salmon noodles plate) Then Im told i cant bring them tomorrow because theyll be closed and basically if I cant bring them back before they close then "there's nothing they can do about it" Wow! Now I ain't no restaurant owner or manager but if Id sold someone RAW food, Id definitely do all I can to make it right! I took pictures
Food was 10/10. Good local spot just wish they had bigger portions. Teriyaki steak and noodles is top 5.
Atmosphere: 3
Food: 5
Service: 5
Cheap and quick service, but not super high quality food.
Atmosphere: 1
Food: 2
Service: 2
Small portion size compared to other japenese restaurants, the teriyaki chicken I ordered had no sauce it was basically hibachi and was chewy from grisle and not cooked properly when I called the young unprofessional staff was rude and said it was nothing they could do. I love japanese but this was the WORST I EVER had!!!!!!
Atmosphere: 1
Food: 1
Service: 1
They charged my card twice never gave my money back
Atmosphere: 1
Food: 1
Service: 1
I eat there at least 2 times a week. Always good food and great service.
Atmosphere: 5
Food: 5
Service: 5
The drive-thru line is always long for a reason! The food is amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Steak and Vegetables, Steak and Chicken Hibachi, Spring Roll, Steak & Chicken w Noodles, Carrots, Steak, Noodles, Habachi Chicken Noodles, Teriyaki Chicken, Chicken Teriyaki
They don’t give enough protein or rice for 14$
Good food but they keep forgetting to put the broccoli in my order when I order hibachi chicken
Food: 5
Service: 3
I believe when you make an order and it automatically comes with broccoli and mushrooms that you should have the option to tell put it on the side because they add it to the plate in the kitchen so why not just take that scoop and put it on the side but you're told you can't do that you to get it with it or without it. I believe that is 100% terrible service and option for the customer when I'm already paying for it You're basically saying you're paying for it but if you don't want it on the plate then you're not getting it at all that's terrible 100% terrible in a young lady that was helping me with it was very rude and obnoxious not the original Tokyo Express that I remember here in Salisbury years ago I don't even know what to think about this stuff now it's really something to see and something to make you not want to come back and deal with their attitudes
Atmosphere: 5
Food: 5
Service: 2
The staff is always pleasant and the service is very quick in drive thru
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Shrimp and Chicken Combination, Carrots, Teriyaki Chicken
Restaurantji Recommends
The Togo girl didn’t wanna put my mushrooms on the side, even though it came with my order. She said if I wanted extra mushrooms I would have to pay. But I didn’t want extra, I just wanted them on the side. I asked her why it would be extra if I got them on the side and that’s when she said she wasn’t going to take my order anymore… I’m a manager at a local restaurant. I know how this works. That to go girl needs to get fired.
I have lived in the area for 6 years now. My son and I really love it. The customer service is always a 10/10 and the food is always good. Yes, the line could be long sometimes but the wait is never too long. The young ladies who take my order and bring it out to me are always so sweet and respectful. ☺️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp and Chicken Combination
Been going here quite a lot over the years. Tokyo express USE to have the best food especially best bang for your buck. Be prepared for bland food and small portions. Also unlike any other establishment they don’t close when they say they will. Expect them to be closed 15-30 minutes before the posted time. Extremely unprofessional and greedy. Won’t be going back here anymore.
Food: 2
Service: 1
Great food and super fast service!
Atmosphere: 5
Food: 5
Service: 5
Been going for years but had bad experience today. Ordered teriyaki salmon and noodles and some wings (fried hard). After finally getting home and getting ready to eat, notice wings weren't done all the way inside - I checked 2 of them before I called to let them know but because they would be closing the dining room within an hour from my call I told them I wasn't going back tonight but I could bring them back tomorrow...Not like I'm going to eat them....(I was just going to eat the salmon noodles plate) Then Im told i cant bring them tomorrow because theyll be closed and basically if I cant bring them back before they close then "there's nothing they can do about it" Wow! Now I ain't no restaurant owner or manager but if Id sold someone RAW food, Id definitely do all I can to make it right! I took pictures
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