Visited Saturday 8/16 about 3:00pm. Ordered 2 frosties through the drive through. We had to wait a long time, due to the car in front of us having a larg order. By the time we got to the pickup windows our frosties were melting. I mentioned it to the window associate. She said they are not melted. Didn't have time to argue about it. They were melted. Will go to Culvers next time for ice cream.
Scot Patmore
My family and I can't remember the last time we had gone to Wendy's and after this experience I don't think we'll be going back
Atmosphere: 1
Food: 1
Service: 1
Louis Rossie
It's Wendy's - good burger and hot fries - nice service!!!
Atmosphere: 5
Food: 5
Service: 5
Tanner Walsh
Some kind of fast food restaurant I’ve been in line for 45mins and still haven’t been served
Food: 2
Service: 1
Sherri Jefferies
Went through the drive thru and placed my order. The food was good and hot. My frosty was delicious. Drive thru service was quick 😘
Food: 5
Service: 5
My name is Sal
Another Salisbury fast food establishment that is incapable of fulfilling an order with no mistakes.
Today was my last attempt here. Maybe everywhere in Salisbury
My order wasn't even hard, I asked for a #2, medium and a Dr. Pepper (Baconator was one of my favorites)
I get home and it's some chicken sandwich? HOW.
I'm done.
Nicole Miller
I am sick and tired of this Wendy’s Nearly everytime I go here the drive thru staff is rude , it’s the only Wendy’s close by and their customer service is lacking I went this morning after placing a mobile order for breakfast , everything said you were open , I saw people inside , went to the drive thru and waited for 5 min tire with no acknowledgment even with me saying hello and excuse me , I drove forward to the window where they had a car pulled and waiting ahead at the curb and , a cook made eye contact with me looked away and never came over I canceled my order and left. As someone who works in customer service and retail this is unacceptable. I hope someone looks into what the heck is going on over there
Atmosphere: 1
Service: 1
Ryder Blevins
Waited for over an hour to pick up my mobile order
Atmosphere: 1
Food: 1
Service: 1
gregory hyatt
Dirty floors I'm clean
Atmosphere: 1
Food: 1
Service: 1
Emmy Block
Went through drive through with two mobile orders this morning, was greeted by an immediately rude employee who claimed he never received our orders. I get you’re there by yourself but that isn’t our fault, I don’t appreciate the rude tone he used. Maybe go home dude.
Got yelled at when i said i was ready to order after 15 minutes at drive thru. She said I told you to wait! I told her not to yell at me. An older woman with no hair net came to window and glared at me. Girl with red braids had nothing on hair. Worst service ever. Revisited 3 times as it is near my work, 2nd visit- poor cs again, 3rd visit about the same, 4th a little better but nothing on hair and attitudes still bad. Going across street now ti culvers. Better everything
Atmosphere: 1
Food: 3
Service: 1
Allen Null
Says open till 2 but closed at 10 and the lady was rude about it if the app and Google say 2 maybe they should fix it and not be rude about
Atmosphere: 1
Food: 1
Service: 1
Marlin Rodriguez
Best cheese burger ever! We go every day!
Jentry Lambert
Horrible customer service, when ordering got a “anything else” in a rude manner, as well as a “K” when I told the young lady that I didn’t need anything else.
I also was not spoken too when I arrived to the window, the young lady stuck her hand out the window for my card not acknowledging me and didn’t even speak to me when I said have a nice night,
Visited Saturday 8/16 about 3:00pm. Ordered 2 frosties through the drive through. We had to wait a long time, due to the car in front of us having a larg order. By the time we got to the pickup windows our frosties were melting. I mentioned it to the window associate. She said they are not melted. Didn't have time to argue about it. They were melted. Will go to Culvers next time for ice cream.
My family and I can't remember the last time we had gone to Wendy's and after this experience I don't think we'll be going back
Atmosphere: 1
Food: 1
Service: 1
It's Wendy's - good burger and hot fries - nice service!!!
Atmosphere: 5
Food: 5
Service: 5
Some kind of fast food restaurant I’ve been in line for 45mins and still haven’t been served
Food: 2
Service: 1
Went through the drive thru and placed my order. The food was good and hot. My frosty was delicious. Drive thru service was quick 😘
Food: 5
Service: 5
Another Salisbury fast food establishment that is incapable of fulfilling an order with no mistakes.
Today was my last attempt here.
Maybe everywhere in Salisbury
My order wasn't even hard, I asked for a #2, medium and a Dr. Pepper (Baconator was one of my favorites)
I get home and it's some chicken sandwich? HOW.
I'm done.
I am sick and tired of this Wendy’s
Nearly everytime I go here the drive thru staff is rude , it’s the only Wendy’s close by and their customer service is lacking
I went this morning after placing a mobile order for breakfast , everything said you were open , I saw people inside , went to the drive thru and waited for 5 min tire with no acknowledgment even with me saying hello and excuse me , I drove forward to the window where they had a car pulled and waiting ahead at the curb and , a cook made eye contact with me looked away and never came over
I canceled my order and left. As someone who works in customer service and retail this is unacceptable. I hope someone looks into what the heck is going on over there
Atmosphere: 1
Service: 1
Waited for over an hour to pick up my mobile order
Atmosphere: 1
Food: 1
Service: 1
Dirty floors I'm clean
Atmosphere: 1
Food: 1
Service: 1
Went through drive through with two mobile orders this morning, was greeted by an immediately rude employee who claimed he never received our orders.
I get you’re there by yourself but that isn’t our fault, I don’t appreciate the rude tone he used. Maybe go home dude.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The food was fine. The wait time was short
Atmosphere: 2
Food: 3
Service: 3
Got yelled at when i said i was ready to order after 15 minutes at drive thru. She said I told you to wait! I told her not to yell at me. An older woman with no hair net came to window and glared at me. Girl with red braids had nothing on hair. Worst service ever. Revisited 3 times as it is near my work, 2nd visit- poor cs again, 3rd visit about the same, 4th a little better but nothing on hair and attitudes still bad. Going across street now ti culvers. Better everything
Atmosphere: 1
Food: 3
Service: 1
Says open till 2 but closed at 10 and the lady was rude about it if the app and Google say 2 maybe they should fix it and not be rude about
Atmosphere: 1
Food: 1
Service: 1
Best cheese burger ever! We go every day!
Horrible customer service, when ordering got a “anything else” in a rude manner, as well as a “K” when I told the young lady that I didn’t need anything else.
I also was not spoken too when I arrived to the window, the young lady stuck her hand out the window for my card not acknowledging me and didn’t even speak to me when I said have a nice night,
Atmosphere: 1
Food: 1
Service: 1
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