Wendy's
825 Jake Alexander Blvd W, Salisbury
(704) 642-0620
Recent Reviews
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I asked for the 4 for 4 which is also the jr cheese burger biggie bag but it's $4. I got the jr bacon cheese burger biggie bag, got two instead of my 2 4 for $4. My nuggets were really old cold and hard. The sauce packet was also old as can be. It had a layer of hardened sauce on top when I opened it up. My daughter had to switch her nuggets because it had a foreign object stuck to it and she still ended up with old cold hard nuggets. I couldn't stop and get what I ordered or fresh food because I don't live in Salisbury and I needed to get my family home. We live over 2 hours away.
Atmosphere: 1
Food: 1
Service: 1
Just order Apple peacan salad chicken was hard and cheese looked molded. No one will even answer the phone. I want a refund
Atmosphere: 1
Food: 1
Service: 1
By far the worst customer service experience I have ever had. People at the drive through window got my order wrong as well as had an attitude with me the whole time. The employees refused to fix my order.
Food: 2
Had to give my order several times and the drink was still wrong in the end. Dr Pepper is not root beer. Staff acted like they didn't care at all with what they were doing. Very unfriendly
Atmosphere: 2
Food: 2
Service: 1
Great service hot food
Wheelchair accessibility: Ramp and parking
Atmosphere: 5
Food: 5
Service: 5
Food was great, getting the food was the issue, placed on the mobile app and it took my payment ~5 minutes later we arrive to store and they say they don’t have the order, the man in the window made a big deal about not having the order and was very rude about the whole situation, the order finally came in and it was made promptly , overall just rude customer service and will not be back.
Atmosphere: 1
Food: 4
Service: 1
Always preferred this location over the other one in Salisbury. Service is decent usually and food is acceptable. They have their bad days though. The inside is nice and we like to take the kids
Kid-friendliness: Love taking my kids here for years. Usually pretty quiet and clean on the inside.
Wheelchair accessibility: Wheelchair accessible, will need someone to hold the door
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Wendy's Hot & Crispy Fries, Double Stack, French Fries, Dave's Combo, Jr Cheeseburger
Quick and courteous service
Atmosphere: 4
Food: 4
Service: 4
Surf city location. Got our order wrong, with way too much mustard, etc.. on each burger.
Dripping into the wrapper, in clumps. Maby next time.
Atmosphere: 5
Food: 1
Service: 4
No issues. Fast and fresh.
Food: 5
Service: 5
Restaurantji Recommends
Went thru drive thru, order was correct
Food: 5
Service: 5
Love Wendys food, but to be honest, the only deals you get are if you use the app. And many times there is not enough staff to have the lobby open, so if you order on the app, you have to wait in the drive through lane to pickup your food....this can take 30 to 50 minutes as they are slow!
Atmosphere: 2
Food: 4
Service: 2
Great fast food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Stack
They were out of Chicken so no chicken sandwiches. Also They had ran out of ketchup. Person at drive thru also said they were short-staffed. Drive Thru moved VERY Slowly.
Atmosphere: 4
Food: 4
Service: 3
Just not too friendly .always in a rush and never give you time to place your order..
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Chili, Jr Cheeseburger
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