Domino's Pizza

5051 Main St # 2, Shallotte
(910) 755-3386

Recent Reviews

Richard Bobinski

I ordered my food online and waited for my food. When Tony got here I checked my food and told him I was missing both cups of marinara. This was shocking due to the fact that this is the second time in a row this has happened. I paid for my food and gave him a great tip after he assured me that he’d be right back with my 2 cups of marinara. I waited an hour then called the store. The lady that answered sounded older and she tried to cut me off during my complaint and told us that Tony would be delivering our marinara. Another 45 minutes pass and I called again. They answered and hung up after a few seconds 3 times in a row. I decide to go get it myself. When I got there, there was 2 fat blonde girls on their phones sitting down just chatting and my delivery driver saw me and duck away and hid from view not knowing id already saw him. When I explained what was going on to tweedle Dee and tweedle dum they began to laugh and tried to tell me that I had the wrong store when I saw my delivery driver there. I got my marinara and left. The staff at this location is piss poor and they won’t be getting any of mine or my girlfriends business past this point.

Atmosphere: 1

Food: 1

Service: 1

Tyler Best

What the hell is wrong with y’all?

Atmosphere: 1

Food: 1

Service: 1

Fabrin White

Will never get anything from this Domino's again, which is all good, because I didn't need it anyway.I was highly disappointed with the service and the quality of my food.A couple of weeks ago, on the app, I ordered a mushroom/chicken and spinach pizza, and some cheesy bread for my son and I, and had it delivered (which, along with the delivery fee and the $5 tip I left, came out to about $29),I used the app, so I could track the delivery. Initially, it said it would take about 15 to 25 minutes. I watched the time on the tracker, as SAM prepared my order.When the pizza was ready, I watched the delivery driver on the tracker, come about 1 minute from my house, and then go the other way, so the time kept jumping. I called the store to find out what the deal was, thinking the delivery driver may have been lost, and SAM said that the delivery driver had two other deliveries before he got to me, which I didn't know they did that (why would I want my fresh pizza delivered to me after 2 other deliveries have been made?!?!).Anyway, over an hour later from when I ordered, Jack finally got to my house, and handed me my pizza. I had to grab it with two hands, because the box was flimsy from condensation. When I opened the box, cheese was stuck to the top of the box and my pizza didn't have mushrooms, which is the main thing I wanted.When I called the store, SAM answered the phone again. I told him that my pizza was missing my mushrooms. Initially he said there was nothing he could do for me, and that Jack could not deliver me another pizza, they could only give me a credit.Then he said that Jack could bring My pizza back to the store, and he could deliver another one, but it would be another hour. Mind you, The store is only 6 minutes away.I was not satisfied with the way he handled the situation, I asked to speak to the manager, and he said he was the manager, of course?. I continued to ask him "why did he think that that is the way that this situation should be handled, what am I getting for being inconvenienced", and he just kept repeating, "That's all I can do for you".He didn't apologize initially for his mistake, even though he was the one that made the pizza.There was nothing offered for inconvenience, I was totally displeased with the way SAM handled that. After I told him I was going to write a review and report him, he just said "yeah yeah yeah". I could not believe that a so-called manager would handle a simple situation like that.We got off the phone, and I called back and told him to refund my $25, because I did not get what I ordered, and I left a tip, and he did, but didn't refund the tip.So instead of him handling that in a civilized way, they lost out on ingredients and money. SMART!They have definitely lost a customer.

Food: 2

Service: 1

Jay S

Sausage needs cut up more instead of the square chuncks currently used. Both on the pizza and in the pasta.

Atmosphere: 5

Food: 4

Service: 5

Brandon Gill

Nah y’all really wrong for what you did and I’m tired of telling you so here you go. What you did you messed up my initial pizza with no Sauce. Y’all fixed it after I called and offered me a free pizza. I let bygones be bygones. When time to collect(2 months later) the free pizza you told me it had be exactly the same after I offered to pay the difference for an extra topping even tho I was told any free pizza. Y’all declined whatever but still gave me my free pizza with NO SAUCE AGAIN! How!? How do you perform the mistake yall rectified the first time? Must be the large bacon pizzas or something. I could have called and said something but already got into it during the order of the pizza why call again I am just going to get dismissed?!

Atmosphere: 3

Food: 1

Service: 1

The Tattooed Medium

Pizza was good and hot!

Jenn Loop

Placed a delivery online. Only half the order was delivered I was charged for the full order. I tried calling several times no one will answer the phone. Couldn't even leave a message cause voicemail is full. Very unprofessional would not advise ordering from here

Ambria Harvey

Let me preface this by saying, this dominos closes at 12am the day we attempted to order. We placed an order at 11:08, HALEY at this dominos hit the button on their end to say that the order was being prepared then proceeded to cancel our order and refund our money. Placed the order a second time and she did the same thing, DAMN NEAR AN HOUR BEFORE CLOSING TIME. Would rate the store AND HALEY zero stars if it were possible!!!!! Not even worth the $7.25 minimum wage never mind what they’re actually getting paid.

Ethan Johns

Order placed through the Dominos app, paid for, and confirmed with an email from Dominos. About 45 minutes later, received an email saying the order was cancelled and to contact the store with question. The associate and manager knew nothing simply saying they didn’t cancel it and it wasn’t on their screen - very poor customer service, and now I wait 5-10 business days (according to the manager) for a refund.

Kathy Wilson

Pizza was ready when we got there and ot was delicious

Brandon Johnson

They cancelled my online order without even contacting me. I drove 8 miles to the store before finding out through the pizza tracker. The door was locked and the girl in the store acted like she didn't even see me at the door. Very disappointed!

Andy Fabian

Good but not the greatest, some of the local parlors have great Pizza.

John Feagans

Fresh , super hot, quick delivery.Got all my extra red pepper and garlic sauce right . Good job . Thank you guys !

Israel Melo

Very friendly staff, fresh made pizza!!! ? delicious

G7684OBmaryc

Great pizza. Always fresh and hot. Very convenient to pick up or have it delivered. We love it. Will try again.

Load More