Osaka Japanese Steakhouse

They definitely have the best quality chicken in Shallotte for hibachi.

Unfortunately, the staff is the worst. They don't even look at you when paying. They walk away before you can finish your order. If you call in an order they hang up on you before you finish.
When paying at the counter they won't even hand you an ink pen to fill out the receipt, you have to find one yourself.
Absolutely horrible staff, very unsettling.

It was very good I love it.

We visited this restaurant for the first time after seeing mixed reviews and were curious to try it for ourselves. We arrived early—around 5:15 p.m. on a Saturday—and were greeted immediately and seated at a hibachi table with one other couple. I expected we might have to wait for more guests to arrive before our order was taken, but to our surprise, service started right away.

The soup and salad were fresh and tasted great, a strong start to the meal. We ordered the steak and chicken combo to share and paid the additional share charge, which we were aware of. The portion sizes were generous, and everything was cooked perfectly. Even with splitting the meal, we had enough food to take home leftovers.

Our chef was friendly and efficient, though not particularly engaging. We assumed the more subdued performance may have been due to the small table size—just four adults—and a partially empty room. Our drinks were refilled as needed, which we appreciated.

Unfortunately, not everything met expectations. Our waitress seemed visibly frustrated and was not friendly during the ordering process. The biggest issue was the timing of the bill: it was dropped off as soon as our entrées hit the table, and the waitress hovered while we were just beginning to eat. This made us feel rushed, especially since there wasn’t a wait for tables when we left.

One other disappointment: the shrimp appetizer mentioned on the menu—and typically expected at hibachi-style restaurants—was never served, and no explanation was given.

Overall, it was an okay experience. The food was excellent and plentiful, but the service and lack of attention to detail made the visit feel impersonal and rushed. With a few improvements, this place could offer a much better dining experience.

The food was pretty good. Right before leaving we noticed the sushi chef killing bugs with an electric fly swatter. Not sure if I would eat there again.

Sat on the menu side not grill side. Why would you want to sit customer's in this narrow space right across from child in high chair in the isle needless to say we stepped up to next table so neither side wouldbe cramped or the waitress getting to the tables. Not really nice taking order and then stood around us like we were going to not pay. Weird! Are all Japanese restaurants like this?

Food was good as well as service. The place was also clean.

It was awesome. Good is always fantastic and hot.

Atmosphere: 5

Food: 5

Service: 4

3rd time and still a great experience.

Kid-friendliness: My daughter loves to watch the hibachi.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Filet Mignon and Shrimp Chicken Teriyaki

Good food and fast service.

Atmosphere: 3

Food: 4

Service: 4

We dined at Osaka tonight for our first time and really enjoyed everything. Sushi was awesome. Had an amazing crab salad and egg rolls and they were great. Rain served us and he was wonderful. So efficient and nice. The place was lovely and the pricing was also good. Can’t wait to go back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chef Special Roll

My husband and I dine here frequently for the hibachi grill experience, which is always a thrill! The service is fast and the food is always delicious.

Atmosphere: 5

Food: 5

Service: 5

Love love love this place! Eat here at least twice a month! Great food and service is excellent !

Sorry but this is not a good place for sushi. Drive to Wilmington or NMB for actual sushi. Rolls are small and WAY OVERPRICED. Will not be eating here again. Not recommended.

Atmosphere: 3

Food: 2

Service: 3

Food is always excellent!! Large portions and a friendly staff. My favorite place in Shallotte.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Filet Mignon and Scallops

Great service. Teriyaki entrees were very good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: California Roll