Dunkin'
$ • Coffee Shops, Donuts
Hours:
301 E Dixon Blvd, Shelby
(704) 487-7744
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
I’ve never had such a horrible experience, after waiting in line for twenty mins with a crying baby and nobody saying anything, I walked up to try and go inside and the lobby was closed because they were short staffed, they also had a sign up in the drive through that said “short staffed, don’t be hateful/rude because we won’t serve you” we finally decided to leave & the two employees were just standing around and when we decided to leave one of the employees came out...read full review
Everything I get is good.I love the chocolate frozen drink& also any smoothie.My only issue is how the drive thru is made;it’s hard to get in and out of the parking lot& traffic is oftentimes wrapped around the building which makes for slow service.Im glad They always seem upbeat and polite to me when I order.
Ratings
Menu
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 6PM |
| Friday | 5AM - 7PM |
| Saturday | 6AM - 8PM |
| Sunday | 6AM - 8PM |
Dunkin' Donuts is a popular restaurant known for its entertaining and efficient employees, with the manager, Britney, being especially praised for her kindness. The food is quick, and the atmosphere is described as great. Customers often enjoy the coffee, which is generally well-received, and the drinks, such as iced coffee and iced energy, are highly appreciated for their variety and quality. The staff, including a friendly brewista named Jae, provide warm and helpful service that makes customers want to return. However, there have been some reports of issues with the kitchen, including limited food options, less fresh donuts, and a lack of variety in the doughnut holes, mostly glazed in only a few flavors. The location can be difficult to access, with a tight turn into the drive-through that can be tricky for drivers. Overall, the atmosphere and customer service stand out, despite some concerns about food variety and accessibility.