McDonald's
2001 E Clevland Mall, Shelby
(704) 487-8855
Recent Reviews
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Good wings, great sandwiches, cozy environment. Have not been to location in years and it used to be bad service, not anymore! Good times were had!
Atmosphere: 4
Food: 3
Service: 4
First off, the restaurant is filthy. Floors are tracked and sticky, tables are dirty and men’s bathroom is disgusting.
No napkins, drink lids, ice or napkins on the fountain drink island.
Food was ok at best. Fries were hot but under cooked and limp.
Atmosphere: 1
Food: 2
Service: 1
Employees do a great job fast and food was hott and order was right .
Atmosphere: 4
Food: 4
Service: 5
Sorry guys, but you have outpriced yourselves. The food isn't worth the price anymore.
Atmosphere: 4
Food: 2
Service: 5
The service was great, everyone was friendly and they went above and beyond to get my daughters their desserts. Very friendly and the food was delicious!
Food: 5
Service: 5
Just awful
Atmosphere: 1
Service: 1
No cheese. No ice. Soggy fries
Atmosphere: 1
Food: 2
Service: 2
Bad . Dirty and bad customer service
Atmosphere: 1
Food: 3
Service: 1
So I am in the drive through today and the person in front of me did not have to pay for his food and I asked the worker how can I get free food and he just laughed about it. Also it took forever the last few times I was there and they were so rude. I will be going to a different location, I have give up on this one, too many bad experiences with this one.
Food: 3
Service: 1
Customer service was great! The nuggets were very fresh and tasty! Milkshakes were superb
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Asked for extra salt on my mobile order and even reminded them at the speaker mad they gave me ABSOLUTELY NO SALT on my fries. The speaker was rude and says “you put it on the order already” in a snarky tone. Lasy time I’ll attend this McDonalds, js go to the one down the road
I was running late to work one day, so I went to get something to eat here and it took me like 15 or 20 minutes to get out! It wasn't busy, and there wasn't that many cars in front of me, I don't know if it was short-staffed or not but come on. The food was good, but the service wasn't the best.
Atmosphere: 3
Food: 4
Service: 1
It's McDonald's. Do you really need a review? 🤣
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Quarter Pounder with Cheese
People only observe you and are not going to take your order, they are the worst
Atmosphere: 1
Food: 1
Service: 1
Was during snow storm.. only had (from what I could see was ) 2 employees working.. n boy were they killing it!! Service was fast, easy, accurate, affordable and CLEAN!!! Ladies were SUPER friendly! Courteous! My only regret was not getting their names; because those 2 deserve recognition for their service, especially considering the situation.. and yes, I tipped those ladies!!! Yaw, please bring back patronage n acknowledgement for our FAST FOOD, SERVICE WORKERS!!! tip your service worker!! Even if it's a simple compliment!! Customer service, especially fast food, are NOT "easy" jobs.. ppl are rude, disrespectful,.. just please? Learn to honor and acknowledge them as well for THEIR services!
Dietary restrictions: Can be challenging but they strive to meet your dietary needs as much as possible
Kid-friendliness: Absolutely! ❤️
Wheelchair accessibility: Yes! From handicap parking, to ramps as well as entry accesses and table's marked for wheelchair accessibility! Good job McDonald's!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Mcmuffin, Bacon Mcdouble, Hamburger, Cheeseburger, Mcchicken, Big Mac, Double Filet-O-Fish, Happy Meal Cheeseburger, Sausage Egg & Cheese Mcgriddles, Mcmuffin, Quarter Pounder Hamburger, Crispy Chicken Sandwich, Sausage, Quarter Pounder with Cheese, Hash Browns, French Fries
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