Went there for lunch with 2 others. We all had smash burgers. They beef patties were burnt beyond recognition. Burnt until crunchy with black charred edges. All 3 of our lunches were horrible. Only a few there diners were in the dining room. Waitress was friendly and attentive and the dining room was nice and clean. But the chef should change professions. To allow food so horribly prepared to leave the kitchen and be served to guests is shocking.
Atmosphere: 2
Food: 1
Service: 4
Stephanie Bell
Best waitress. She remembers us every time we come in. She's very nice and always makes sure we're taken care of. I'm not mentioning names just in case she don't want me to add it here.
Atmosphere: 5
Food: 5
Service: 5
Arianna Early
Food is always hot, never had nothing missing from my order. My fav thing to get is the hickory bourbon chicken breast wfih mashed potatoes and I’ve never had a problem with none of it each time I order it!
Atmosphere: 5
Food: 5
Service: 5
Irving Ramirez
Started with the salad bar and went downhill from there. They had what looked like ham but was rancid tasting. Got a ribeye steak and it was very chewy, my wife got a cheeseburger and it was very greasy. The girl that was restocking the salad bar was dropping food on the counter and picking it up and putting it back in the bowl. Not a good place to eat.
Atmosphere: 3
Food: 2
Service: 2
Lee Brooks
Good service
Atmosphere: 2
Food: 4
Service: 5
Cary Martin
Restaurant needs to be updated... carpet kinda dingy... the service people are very nice... Salad bar is ok... not as good as 10 years ago.. no tuna Salad veggies ok.. but not stocked up to par... but then again it's pretty good for Shelby NC... staff service is ok... people are really under a lot of pressure these days...Latrell was very nice and helpful.
Really sweet staff again today... I want to stress though the salad bar reeaaaly needs attention... some items look like they've been recycled frequently.. there were a couple choices that looked fresh but those plates were empty fast and not stocked well. If I was the manager of this restaurant I would place a huge amount of effort on cleaning the entire place... especially the bathrooms which were atrocious... I really hope you guys can turn the place around in this respect... rip out the carpet and put either tile or parquet flooring... if you put some effort into refreshing everything and keeping it that way... I just know the Shelby public will reward you for it! I'm really hoping that is what happens... keep in mind... there are a lot of people that will pay to support your establishment... if we can turn things around 🌝👍
Thanks for listening.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Endless Salad Bar
P McAlister
Sub par fast food with resturant prices. Will not be going back...yuck!
Makayla Jolly
My server Kayla Morrison was amazing! She kept my drinks full and kept us updated as our visit went. The food was okay but I will FOR SURE be back to see her. She is very bubbly, very friendly and we had the best service we have ever had in a restaurant, if you come to ruby Tuesdays ask for her you won’t be disappointed
Atmosphere: 5
Food: 4
Service: 5
Robert Ohlhoff
Kayla Martinez was the best experience was by far we have had in a long time
Atmosphere: 5
Food: 5
Service: 5
jennifer paradowski
Kayla Martinez is a great server. Kept our drinks flowing and had our food out in a timely manner.
Thank you Ms Kayla Martinez!! Very friendly and let us know about Ruby Rewards! You are by far the best server that we have had in a long time at this location! Thanks.
Atmosphere: 5
Food: 5
Service: 5
Marcus Dover
Kayla Martinez was the best server we had in months food was great will be back to see her !
Atmosphere: 5
Food: 5
Service: 5
Curtis
Kayla Martinez was an excellent server we will be back to see her she was very helpful
Went there for lunch with 2 others. We all had smash burgers. They beef patties were burnt beyond recognition. Burnt until crunchy with black charred edges. All 3 of our lunches were horrible. Only a few there diners were in the dining room. Waitress was friendly and attentive and the dining room was nice and clean. But the chef should change professions. To allow food so horribly prepared to leave the kitchen and be served to guests is shocking.
Atmosphere: 2
Food: 1
Service: 4
Best waitress. She remembers us every time we come in. She's very nice and always makes sure we're taken care of. I'm not mentioning names just in case she don't want me to add it here.
Atmosphere: 5
Food: 5
Service: 5
Food is always hot, never had nothing missing from my order. My fav thing to get is the hickory bourbon chicken breast wfih mashed potatoes and I’ve never had a problem with none of it each time I order it!
Atmosphere: 5
Food: 5
Service: 5
Started with the salad bar and went downhill from there. They had what looked like ham but was rancid tasting. Got a ribeye steak and it was very chewy, my wife got a cheeseburger and it was very greasy. The girl that was restocking the salad bar was dropping food on the counter and picking it up and putting it back in the bowl. Not a good place to eat.
Atmosphere: 3
Food: 2
Service: 2
Good service
Atmosphere: 2
Food: 4
Service: 5
Restaurant needs to be updated... carpet kinda dingy... the service people are very nice... Salad bar is ok... not as good as 10 years ago.. no tuna Salad veggies ok.. but not stocked up to par... but then again it's pretty good for Shelby NC... staff service is ok... people are really under a lot of pressure these days...Latrell was very nice and helpful.
Really sweet staff again today... I want to stress though the salad bar reeaaaly needs attention... some items look like they've been recycled frequently.. there were a couple choices that looked fresh but those plates were empty fast and not stocked well. If I was the manager of this restaurant I would place a huge amount of effort on cleaning the entire place... especially the bathrooms which were atrocious... I really hope you guys can turn the place around in this respect... rip out the carpet and put either tile or parquet flooring... if you put some effort into refreshing everything and keeping it that way... I just know the Shelby public will reward you for it! I'm really hoping that is what happens... keep in mind... there are a lot of people that will pay to support your establishment... if we can turn things around 🌝👍
Thanks for listening.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Endless Salad Bar
Sub par fast food with resturant prices. Will not be going back...yuck!
My server Kayla Morrison was amazing! She kept my drinks full and kept us updated as our visit went. The food was okay but I will FOR SURE be back to see her. She is very bubbly, very friendly and we had the best service we have ever had in a restaurant, if you come to ruby Tuesdays ask for her you won’t be disappointed
Atmosphere: 5
Food: 4
Service: 5
Kayla Martinez was the best experience was by far we have had in a long time
Atmosphere: 5
Food: 5
Service: 5
Kayla Martinez is a great server. Kept our drinks flowing and had our food out in a timely manner.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fantastic! Will be back for sure!
Atmosphere: 5
Food: 5
Service: 5
Thank you Ms Kayla Martinez!! Very friendly and let us know about Ruby Rewards! You are by far the best server that we have had in a long time at this location! Thanks.
Atmosphere: 5
Food: 5
Service: 5
Kayla Martinez was the best server we had in months food was great will be back to see her !
Atmosphere: 5
Food: 5
Service: 5
Kayla Martinez was an excellent server we will be back to see her she was very helpful
Atmosphere: 5
Food: 5
Service: 5
Kayla Martinez
Atmosphere: 5
Food: 5
Service: 5
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