Shelby Cafe
220 S Lafayette St, Shelby
(704) 487-8461
Recent Reviews
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Best home cooked meals in the entire area and reasonable too... Servers are always in a good mood and give you that southern feeling you deserve...
Atmosphere: 5
Food: 5
Service: 5
Perfect and cozy. We will definitely be going again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits and Gravy
I’ve been eating at Shelby Cafe my entire life. It was a favorite spot to meet mom and dad for lunch growing up. I visit every time I’m back in town. That may have ended today.
I’ve been back in the area for a few weeks and have dined at the cafe two or three times. Service has declined significantly. I was ignored for a several minutes today. After ordering, I noticed others who ordered long after I did get their food. I kept waiting. Kept looking for my server. No where to be found. Was told they had to get more pimento cheese to make my sandwich. Food finally comes. Soup was cold. Again my server was MIA. After speaking to someone finally I was told my ticket was lost. That’s what took so long. So I was lied to on top of being ignored.
There are much much better independent restaurants in this town to support. I kept going back to the cafe for the nostalgia. No longer. I don’t seem to be welcomed there anymore.
I had breakfast at Shelby Cafe today and I will definitely be back. Good food, great service and better prices. Not much more you can ask for!
Atmosphere: 5
Food: 5
Service: 5
Waitress was amazing. Food was amazing. Everything was amazing
Atmosphere: 5
Food: 5
Service: 5
Stopped in for a late breakfast since its served all day! Some.of the best livermush around and their hotcakes are fluffy and delicious.
Our server Caitlin was very friendly and sweet as can be. Attentive and prompt with her service. We will be coming back here again because of her.
Very reasonable pricing as well. I do recommend!
Atmosphere: 5
Food: 5
Service: 5
My family of 5 drove from Lexington NC to eat here just to leave completely disappointed. We ordered 3 breakfast plates, a cowboy burger and a fried chicken sandwich. Let me start by saying I found a grey hair under my homestyle potatoes. I made the waitress aware and she addressed my concern and had my breakfast remade. My breakfast consisted of a cheese omelette, homestyle potatoes and a biscuit. The omelette was undercooked, the homestyle potatoes were hard & bland, the biscuit was not fresh & (super dry) on two breakfast plates. The third breakfast plate (French toast) was decent. The cowboy burger meat was overcooked, dry and hard to swallow. The fried chicken was horribly dry & tough! My son “mom I’m glad I added sauce otherwise it would’ve been impossible to tolerate”.I tasted both the burger and fried chicken (fiancé & son concerns) validated. Boy! What a disappointment! The French fries, soft drink and coffee were okay at best! The food being served at this location is mediocre. I’m not really understanding the good reviews because the food was trash! The place is outdated and needs a deep cleaning.The waitress was friendly and attentive. Unfortunately, we will not be coming back.
Update to address owner response: I have zero reasons to be dishonest in any of my reviews. I was so upset about the experience I just wanted to pay the bill and get out of this location. I never looked at the check to realize my meal was removed. But since you want to make it clear that you have viewed the cameras, I hope they have audio to capture how I was telling my husband to leave all that garbage behind. He didn’t want to be rude and decided to package and if you have outdoor cameras you will see how he tossed it in the garbage next to the traffic light. Once again we have absolutely no reason to be dishonest with anything, we took the drive to have a good family meal and our experience was far from that. I also hope your cameras recorded when my mother in law made me aware she also found a hair in her meal. She made it clear she felt sick and rushed to the bathroom (should be on camera). She has had an upset stomach since we left your establishment. If you’re going to accuse customers of lying please complete a full review of your indoor/outdoor cameras with audio to get a full picture. I never stated my son didn’t eat his meal; I made it clear on initial review he was glad he added sauce which helped with the dryness/toughness of the chicken. When I get served quality food I make sure to leave a deserving review. In this case your food didn’t meet quality expectations. The tip was strictly for waitress customer service!
Atmosphere: 2
Food: 1
Service: 4
Great place. Friendly staff. Nice selection for breakfast and lunch. Chicken salad is great.
Atmosphere: 5
Food: 5
Service: 5
Delicious Food, great service, wonderful atmosphere 😀
Atmosphere: 5
Food: 5
Service: 5
It was horrible every time I ate here. The girls in the back were speaking about sexual experiences while in the kitchen. They were playing in each other's hair and did not wash hands afterwards. Then my 6 year old daughter witnessed two women in the kitchen kissing like come on this is a restaurant not a hotel room. I'm never going back it's almost as bad as taste T
And then come to find out Shelby Cafe was once a segregated restaurant that served African-Americans out of the back of the restaurant at one time and from a lot of people's stories about the place they were the last ones to accept African Americans as regular diners they do not even have any African-American servers even if they go in there and ask I sent my daughter in for a job and she signed up to waitress they only offered her a kitchen job with their history of racism I am not surprised
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great home cooked food and fast
Atmosphere: 5
Food: 5
Service: 5
Came here two days in a row and us Being from out of state this place was very welcoming our waitress Beth Was entertaining, funny and spot on, service was great, food came out quickly and our breakfast was cooked to perfection i wish that all our food experiences during our travels were as good as the Shelby Cafe. We will definitely be back again while in the Shelby area. 5 🌟 and I highly recomend.
Atmosphere: 5
Food: 5
Service: 5
Food was good but service was just ok. Felt like if you weren't a regular you were kinda ignored.
Atmosphere: 2
Food: 5
Service: 3
Delicious food, awesome service too!
Atmosphere: 5
Food: 5
Service: 5
Food is great
Atmosphere: 5
Food: 5
Service: 5
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