Subway

1135 E Marion St, Shelby
(704) 471-1111

Recent Reviews

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Diane Bragg

The young lady with pink hair was very rude. I come often and the only thing I request is crunchy bacon. I told her three times. She said she had it. I then repeated absolutely no white. She said ok. Are you having it toasted. I replied yes. She said ok. Then when it came out it was not crispy and all the fat was showing. I asked her to please make it crispy. She then said to the other lady that I did not ask for it that way. I asked the other lady what did she say? She said oh nothing. I then stated that I asked 3 times for crispy bacon and followed up with no white. I stated that I'm really picky about the bacon. The young lady preceeded giving me a dirty look and the other lady took over. This same girl did this the last time I was in. All over the bacon. Actually there was a medical emergency after I checked in. I didn't make a complaint then because I was hoping it was an isolated event. I let her know how cody did my bacon. Also that Christy always did a great job. If I could contact Christy, I would. The other lady was quite lovely

Service: 1

Jordan C

I asked subway Employee Brandon to make me his favorite sandwich. That sandwich was so damn good I forgot to eat my chips with it. This should be subways signature sandwich.

Atmosphere: 5

Food: 5

Service: 5

Jane Gault

This is the awful is restaurant I ever been in in my life. They are rude and somebody the DM needs to get in contact with me. This is uncalled for the white employees. They treat their customers.

Atmosphere: 1

Food: 1

Service: 1

robin morton

Very clean and well stocked. It also has a 99.5% sanitation score

Atmosphere: 5

Food: 4

Service: 5

Paul Raynor

The ladies there Catherine and Riley are more worried about spending time in the “bathroom” then making quality sandwiches that we pay for with our hard earned money. I got home and my food was ice cold yet again and the ladies in the restaurant cussed me out and called the police rather than give me a refund or remake my food. I got the refund and Catherine sneakily waited to have me banned. All I could do is laugh. This use to be my favorite location but obviously “bathroom” time is more important to them then making quality food for us the consumers. Very sad.

Atmosphere: 1

Food: 1

Service: 1

Adrianna McLeod

I have never dealt with such blatant unprofessionalism and disrespect as I did tonight at this Subway location.

My husband placed an online order that I went and picked up. When I got there for pick up, I kid you not, there was not a single person in the restaurant. When I got home? Our food was ice cold. Literally straight out of a cooler, cold. That's usually a great sign if you order cold cuts but considering we asked for all of our sandwiches to be toasted, it was not ideal. My husband was upset and went back up to the restaurant himself. This is the second time we've had an issue with this.

He walked in and asked for our food to be remade. Instead of apologizing for getting it wrong and remaking it or refunding the order, the associate working (Riley or Catherine, not sure whos the associate and who's the manager) copped an attitude and started running her mouth. I know because I was on Facetime with him the entire time. The associate was cussing at him and asked him to leave several times (over not remaking our food that they messed up or just giving a refund) - and eventually actually called the police and had my husband banned from the restaurant. Now my husband did exchange words and we take responsibility for that but it's a little bit ridiculous that it even got to that point of $20 worth of freakin' sandwiches.

The manager wasn't even on-site, she showed up at some point later and refunded our money then the police escorted my husband out of the restaurant (stay with me, over an associate not wanting to remake food they messed up or just giving us a refund).

The workforce is clearly going downhill and humanity is surely doomed if this is the behavior we're allowing toward people who paid for something. What a sad sad world we live in where we can't even get sandwiches remade when they get messed up.

We're doomed.

And yes, this is a true story that actually happened today. Sad isn't it?

H P

I ordered a rotisserie chicken foot long sub during subways $6.99 any foot long deal, I barely got any chicken on there. Mostly bread. The ladies working there were not helpful. I was not greeted when I came in but the other lady who came in behind me was. I was not acknowledged for at least two minutes. One lady looked at me, then went to check the bread (?) and then walked away out of sight. I don’t recommend this place.

Atmosphere: 1

Food: 3

Service: 1

Brad S

The girl working there earlier today at around 5 pm is doing a great job. The sandwiches were great and service was perfect. Definitely recommend this location.

Atmosphere: 5

Food: 5

Service: 5

Robert Edmondson

Last 3 online orders were wrong - will not be back

Atmosphere: 2

Service: 1

Mark Dewees

I work there so yeah it's good

Atmosphere: 5

Food: 5

Service: 5

Adrian Lovelace

Well here we go again you're such a great place to eat great atmosphere play stay on top of their game

Vegetarian options: How far if you're a vegetarian then you really need to visit this place call the vegetables are so fresh and they give you plenty of them

Dietary restrictions: Hey and no worries if you have certain dietary restrictions then they can accommodate to that remember Jared eat fresh

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tuna

A Google User

Good store for dine-in or carry-out. Usually good staff. They laugh at my dad jokes.

Atmosphere: 3

Food: 4

Service: 4

Ward Jamison

Good store for dine-in or carry-out. Usually good staff. They laugh at my dad jokes.

Atmosphere: 3

Food: 4

Service: 4

Josh Davis

Always good. One of my regular spots.

Atmosphere: 5

Food: 5

Service: 5

Veronica Schwartz

I placed an order for a $59.99 sandwich tray several days ago for an event I was hosting. I did not receive a tray. I received five sandwiches wrapped up inside of a cardboard box. I assumed the tray was within the cardboard box. I also had to ask for mayonnaise mustard, oil and vinegar. Due to their ineptness, I had to scramble to find a tray and cut the sandwiches myself. This was not a pleasant experience because I am from out of town and was depending on them to be reliable. It would have been better to have canceled the order instead of coming up with the excuse of running out of trays. I could have purchased five wrapped sandwiches myself for half of $59.99. EZ Caterer refunded the tray.

Atmosphere: 1

Food: 3

Service: 1

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