Did a mobile order went thru the drive thru and was told that there system was down and it would be fixed in 15 minutes was told that several times over the course of the hour I waited to get my food. Then all the employees left the store and I could see through the window that the system was not down and the orders were there.
Atmosphere: 1
Service: 1
LCuBirmingham Cu
This place is absolutely shocking, I’m visiting the USA and decided to try Taco Bell, I visited this branch as it was close to my accommodation, someone was playing a tv programme over the main speaker system with inappropriate words, I saw a member of staff being singled out by the rest even though I received great service from him, this place needs a serious overhaul on the staff and professionalism, food was fine I guess but the experience ruined everything.
Atmosphere: 1
Food: 3
Service: 1
Cary Martin
Went to the drive through and got 2 chalupas. There was no meat at all, hardly in it. The chillupas taste good, but there wasn't anything inside of it.
Food: 2
Service: 4
Cynthia Wood
I just wasn't impressed with the tacos at all.
Food: 5
Todd Hamrick
The evening crew that worked 3/29/25 should absolutely be disbanded or a manager added in. We waited a solid 40 minutes on our food. There were 5 different workers that all would occasionally look at us and then disappear. It took beeping, waving and asking for a number to a manager to get our cold soggy bag of food that they actually made and never handed to us. Not am acceptable experience or service.
Atmosphere: 1
Food: 2
Service: 1
Deborah Pickler
I got almost 17.00 worth of food and it was so disappointing. They didn’t ask me if I wanted any sauces so I forgot to ask . I got home and the Pepsi tasted like salt and the crunchy wrap had tons of lettuce but no sour cream and barely a 1/2 teaspoon of meat in it. I’ll not be going back. Everything else was ok but without sauce . It just wasn’t good.
Food: 1
Service: 4
Hayley Ledbetter
Can I give negative stars I went by this morning just for a breakfast Crunchwrap was told she was only doing door dash bc she was the only one there! Please get someone in that can do their job I can say this bc I worked Taco Bell for 3 years and I did breakfast by myself and did not deny customers mind u no one was their absolute pathetic she could not make one Crunchwrap! DO BETTER TACO BELL
betty samole
New review/update 3/17/25
A NEW LOW FOR TACO BELL. Ridiculous. How does Taco Bell not have any rice??? I've been there when they were out of chicken and could understand that on occasion considering supply chain issues. But rice? And how many items do they offer that don't include rice? Not many. Asked for rice replacement ingredient such as lettuce, and was told I'd have to request it as an add-on and pay extra for it. A NEW LOW TACO BELL.
Previous review Bad drive thru experience, but staff did the best they could (I think). Low staff, health emergency of 1 staff, therefor only one staff to make food, manager in charge couldn't reach next level up management to get permission to stop delivery meals (which were big orders), so had to wait in line about 45 minutes.
The food is generally good. Please don't ask me if I want sauce if you aren't going to give any. Several times that's happened
Food: 4
Service: 2
Jon Tucker
Trashy experience every single time. Night shift always swears they never have product. Terrible night shift emloyees are disrespectful
Atmosphere: 1
Food: 1
Service: 1
Randy
Took quite awhile for my meal. I ordered a quesadilla(spellibg?) And it barely had any cheese in it. My wife ordered a crunchy taco with her burrito and it was half full with barely any meat.
Parking: Drive through blocks parking spaces.
Recommended dishes: Taco Supreme, Soft Taco
Taft Eaker
Didn’t stay after seeing it was drive thru only on a Sunday afternoon.
Great food and prices!
Atmosphere: 5
Food: 5
Service: 5
Did a mobile order went thru the drive thru and was told that there system was down and it would be fixed in 15 minutes was told that several times over the course of the hour I waited to get my food. Then all the employees left the store and I could see through the window that the system was not down and the orders were there.
Atmosphere: 1
Service: 1
This place is absolutely shocking, I’m visiting the USA and decided to try Taco Bell, I visited this branch as it was close to my accommodation, someone was playing a tv programme over the main speaker system with inappropriate words, I saw a member of staff being singled out by the rest even though I received great service from him, this place needs a serious overhaul on the staff and professionalism, food was fine I guess but the experience ruined everything.
Atmosphere: 1
Food: 3
Service: 1
Went to the drive through and got 2 chalupas. There was no meat at all, hardly in it. The chillupas taste good, but there wasn't anything inside of it.
Food: 2
Service: 4
I just wasn't impressed with the tacos at all.
Food: 5
The evening crew that worked 3/29/25 should absolutely be disbanded or a manager added in. We waited a solid 40 minutes on our food. There were 5 different workers that all would occasionally look at us and then disappear. It took beeping, waving and asking for a number to a manager to get our cold soggy bag of food that they actually made and never handed to us. Not am acceptable experience or service.
Atmosphere: 1
Food: 2
Service: 1
I got almost 17.00 worth of food and it was so disappointing. They didn’t ask me if I wanted any sauces so I forgot to ask . I got home and the Pepsi tasted like salt and the crunchy wrap had tons of lettuce but no sour cream and barely a 1/2 teaspoon of meat in it. I’ll not be going back. Everything else was ok but without sauce . It just wasn’t good.
Food: 1
Service: 4
Can I give negative stars I went by this morning just for a breakfast Crunchwrap was told she was only doing door dash bc she was the only one there! Please get someone in that can do their job I can say this bc I worked Taco Bell for 3 years and I did breakfast by myself and did not deny customers mind u no one was their absolute pathetic she could not make one Crunchwrap! DO BETTER TACO BELL
New review/update 3/17/25
A NEW LOW FOR TACO BELL. Ridiculous. How does Taco Bell not have any rice??? I've been there when they were out of chicken and could understand that on occasion considering supply chain issues. But rice? And how many items do they offer that don't include rice? Not many. Asked for rice replacement ingredient such as lettuce, and was told I'd have to request it as an add-on and pay extra for it. A NEW LOW TACO BELL.
Previous review
Bad drive thru experience, but staff did the best they could (I think). Low staff, health emergency of 1 staff, therefor only one staff to make food, manager in charge couldn't reach next level up management to get permission to stop delivery meals (which were big orders), so had to wait in line about 45 minutes.
Food: 1
Service: 1
Recommended dishes: Ground Beef Burrito, Burrito Supreme
Staffs are so arrogant and reckless , I just went pick order made stand 39 minutes, no response
Restaurantji Recommends
The food is generally good. Please don't ask me if I want sauce if you aren't going to give any. Several times that's happened
Food: 4
Service: 2
Trashy experience every single time. Night shift always swears they never have product. Terrible night shift emloyees are disrespectful
Atmosphere: 1
Food: 1
Service: 1
Took quite awhile for my meal. I ordered a quesadilla(spellibg?) And it barely had any cheese in it. My wife ordered a crunchy taco with her burrito and it was half full with barely any meat.
Parking: Drive through blocks parking spaces.
Recommended dishes: Taco Supreme, Soft Taco
Didn’t stay after seeing it was drive thru only on a Sunday afternoon.
Service: 1
If you only got 10 buck come here
Atmosphere: 4
Food: 5
Service: 4
Loading...