Overall poor experience. Carry out order. Took time to use the self serve order kiosk, but then had to stand inline to pay. My total had been rounded up for donation without being asked. The music was loud and I couldn’t understand/translate the words. 25 min for a carry out order that was incorrect. Ordered three QPWC, none had the cheese.
Atmosphere: 1
Food: 1
Service: 1
Ginger Pope
Forgot my collectible. It was raining. I've had a partial knee replacement. I had to wait for my drive thru order. I was unable to go inside.
Jeremy Schott
I want in for a interview 2 times and they keep saying that they don't have anything open spots. But they keep letting people get interviews.
Food: 5
Service: 1
Tina Marie
Realized the gentleman who took my order shorted me $5 and now they can't do anything according to them since the register was already cashed out. We'll if it was cashed out you would know if he was over or not. My total was $28.77 I gave him a $40 and he only gave me $6.23 back. I didnt notice til later that evening because I was trying to rangle up a my 4yr old and two of her friend's who were 6yr old and 8yr old. They could've atleast checked to see if his register was over but they didnt even offer no resolution. They just seemed like they wanted to get off the phone. I should've complained when they got my order wrong but I wasnt trying to leave 3 kids at the table I couldnt see alone.
Atmosphere: 3
Food: 4
Service: 1
UltimateYou Enterprises LLC
The young lady at the drive-thru window was very rude. The guy taking the payments at the window was rude and the manager said all she can do is ask if they were being rude. She didn't care about my concerns. All she wanted was for me to move from the drive-thru window so her time can be good. I came from out of town and I will never come to that location again.
Service: 1
Jessica Cavana
Smithfield brightleaf is the best local location! Hands down! The manager is always so friendly. Food on point!
Atmosphere: 5
Food: 5
Service: 5
Michell Nichols
Usually a pleasant experience. I stop often. Mostly for drinks.
Mia Mac
Fast service.
Atmosphere: 4
Food: 4
Service: 5
Kelly Hood
Food....meh ....we both had big mac's and I feel like McDonald's was either better 20 years ago and/or my stomach isn't what it used to be ... Lol
Atmosphere: 4
Food: 3
Service: 4
Gusq
My experience at this McDonald’s location was very disappointing. The wait time was extremely long, even though it wasn’t very busy. When I finally got my food, the quality was poor—my bacon was burned, and the overall presentation looked rushed and messy. There were no napkins or cups available, which made the experience even more frustrating.
The cleanliness of the restaurant was another major issue. The bathrooms were very dirty and clearly had not been cleaned in a while. Many of the tables were also unclean, with food and trash left behind.
Overall, this visit fell far below the standard I expect from McDonald’s. I hope this location takes the feedback seriously and makes improvements to both service and cleanliness.
DISGUSTING!!!! Everything was bad. Bathrooms are in poor condition, service is poor, and food is disgusting. Save your money and time you could waste here.
Barbara Gehl
I was picking up my coffee and they are always so quick at this location. The employees are real treasures, especially Brenda and Tijuana in the mornings! Always pleasant, even at the crack of ridiculous, they are always a joy. Love them!
David Speckhardt
Server was great and food as bad as I remembered
Atmosphere: 4
Food: 4
Service: 4
Shawn Lyon
They have gotten really bad recently with customer service especially with regular forcing people to go to parking spots and wait ten minutes or the third window while other people get there food behind you today we ordered food and I ended up with hair in the French fries and over cooked slapped together half made quarter pounder last time I checked your supposed to where hair nets and gloves in a fast food restaurant so why do I have hair in my food I called the manager and he seemed like he really didn't care check your food before you leave there
Overall poor experience. Carry out order. Took time to use the self serve order kiosk, but then had to stand inline to pay. My total had been rounded up for donation without being asked. The music was loud and I couldn’t understand/translate the words. 25 min for a carry out order that was incorrect. Ordered three QPWC, none had the cheese.
Atmosphere: 1
Food: 1
Service: 1
Forgot my collectible. It was raining. I've had a partial knee replacement. I had to wait for my drive thru order. I was unable to go inside.
I want in for a interview 2 times and they keep saying that they don't have anything open spots. But they keep letting people get interviews.
Food: 5
Service: 1
Realized the gentleman who took my order shorted me $5 and now they can't do anything according to them since the register was already cashed out. We'll if it was cashed out you would know if he was over or not. My total was $28.77 I gave him a $40 and he only gave me $6.23 back. I didnt notice til later that evening because I was trying to rangle up a my 4yr old and two of her friend's who were 6yr old and 8yr old. They could've atleast checked to see if his register was over but they didnt even offer no resolution. They just seemed like they wanted to get off the phone. I should've complained when they got my order wrong but I wasnt trying to leave 3 kids at the table I couldnt see alone.
Atmosphere: 3
Food: 4
Service: 1
The young lady at the drive-thru window was very rude. The guy taking the payments at the window was rude and the manager said all she can do is ask if they were being rude. She didn't care about my concerns. All she wanted was for me to move from the drive-thru window so her time can be good. I came from out of town and I will never come to that location again.
Service: 1
Smithfield brightleaf is the best local location! Hands down! The manager is always so friendly. Food on point!
Atmosphere: 5
Food: 5
Service: 5
Usually a pleasant experience. I stop often. Mostly for drinks.
Fast service.
Atmosphere: 4
Food: 4
Service: 5
Food....meh ....we both had big mac's and I feel like McDonald's was either better 20 years ago and/or my stomach isn't what it used to be ... Lol
Atmosphere: 4
Food: 3
Service: 4
My experience at this McDonald’s location was very disappointing. The wait time was extremely long, even though it wasn’t very busy. When I finally got my food, the quality was poor—my bacon was burned, and the overall presentation looked rushed and messy. There were no napkins or cups available, which made the experience even more frustrating.
The cleanliness of the restaurant was another major issue. The bathrooms were very dirty and clearly had not been cleaned in a while. Many of the tables were also unclean, with food and trash left behind.
Overall, this visit fell far below the standard I expect from McDonald’s. I hope this location takes the feedback seriously and makes improvements to both service and cleanliness.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
DISGUSTING!!!! Everything was bad. Bathrooms are in poor condition, service is poor, and food is disgusting. Save your money and time you could waste here.
I was picking up my coffee and they are always so quick at this location. The employees are real treasures, especially Brenda and Tijuana in the mornings! Always pleasant, even at the crack of ridiculous, they are always a joy. Love them!
Server was great and food as bad as I remembered
Atmosphere: 4
Food: 4
Service: 4
They have gotten really bad recently with customer service especially with regular forcing people to go to parking spots and wait ten minutes or the third window while other people get there food behind you today we ordered food and I ended up with hair in the French fries and over cooked slapped together half made quarter pounder last time I checked your supposed to where hair nets and gloves in a fast food restaurant so why do I have hair in my food I called the manager and he seemed like he really didn't care check your food before you leave there
Atmosphere: 3
Food: 3
Service: 2
Too many flies in the restaurant
Atmosphere: 2
Food: 3
Service: 4
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