Been To This Starbucks Many Times And Never Had A Problem Until Today 01/18/26. I Place An Order @ 6:30pm . Drove To The Drive Thur Like 6:55pm and They Was A Huge Line Wrap Around. I Couldn’t Get Out Because Theirs No Way Out. It’s 7:23pm Finally Got My Items But Food Is Cold. Honestly They Need Something Bigger And More Cheerful People. Honestly I’m Very Disappointed With This Location.
Atmosphere: 1
Food: 2
Service: 1
Jessica Siders
My husband went in to do my order while I was on the phone to tell the girl what I wanted, I told her I wanted vanilla cafe Frappuccino and she said we have vanilla bean and I said that’s the one without coffee and I don’t want the one without coffee and she said oh I gotcha and I still ended up with a vanilla bean crème that I didn’t ask for!
Service: 1
Mason Fields
It is the slowest starbucks ive ever been to. The line is like 45 minutes in the drive thru ATLEAST
Always wrapped around the building and I always regret even getting in it.
Atmosphere: 1
Food: 1
Service: 1
Edward Buffington
Very busy, the batistas were in great spirits and working hard.
Atmosphere: 5
Food: 4
Service: 5
Leighanne
Very nice and chill love coming here with friends
Atmosphere: 5
Food: 5
Service: 5
Lydia
This store makes good drinks! I get the same order the majority of the time, but they have been consistent when I go. I wasn't able to get to an order after it was made, and a staff member remade my drinks so they were hot, excellent customer service. The only drawback is there's always a long and slow drive thru line. I think of the shop hired more people to make drinks for online, drive thru, and in person orders, the wait would reduce.
Atmosphere: 4
Food: 5
Service: 5
Gary Blanks
Hadn't been to a Starbucks in years and decided to give it a try. 30 bucks for 2 sandwiches(with no sides) and 2 small coffees. Sandwiches were definitely microwaved and the coffees were nothing special. I just don't see the appeal of spending so much on so little. Maybe I will go back in a few more years. And you want a tip for a drive thru??????
Atmosphere: 1
Food: 1
Service: 1
Hannah Nichole
very slow. waited 25 minutes for an iced latte. barista making online orders asked what my name was, then made my drink - after 25 mins.
Atmosphere: 2
Food: 2
Service: 1
Christian Boyd
Been here twice now. Averages about 20-25 minutes for a cup of coffee. Coffee is fine everyone friendly, but take a book.
I waited 20 minutes for a iced shaken expression they forgot the order and when they finally made it they did not call my name and did not apologies once. Don’t recommend going here. Plenty of coffee places in the area that are far better than place. Staff needs to learn customer service jobs need to have Customer SERVICE.
Atmosphere: 1
Food: 5
Service: 1
Kendra
Every single time I go to the Smithfield location the line is wrapped around the building and I get stuck in line for a minimum of 20 minutes. I should not have to wait that long every single time I want a cup of coffee from Starbucks. You guys need to figure out out a way to be more efficient. Multiple people were pulling out of the line because of of how long it takes. Happens every time I go.
Service: 1
Layton M
I went there today and tried to get my drink and the said that it would take 15-20 minutes to get what I ordered. It took 40 minutes to get my order and I never got it. This is the busiest Starbucks that I’ve ever been to.
Atmosphere: 2
Food: 3
Zadynn Christian
i’m here at 8:46 on wednesday night they have nothing no chocolate cross, danish , crunch for ribbon drink , nothing
Been To This Starbucks Many Times And Never Had A Problem Until Today 01/18/26. I Place An Order @ 6:30pm . Drove To The Drive Thur Like 6:55pm and They Was A Huge Line Wrap Around. I Couldn’t Get Out Because Theirs No Way Out. It’s 7:23pm Finally Got My Items But Food Is Cold. Honestly They Need Something Bigger And More Cheerful People. Honestly I’m Very Disappointed With This Location.
Atmosphere: 1
Food: 2
Service: 1
My husband went in to do my order while I was on the phone to tell the girl what I wanted, I told her I wanted vanilla cafe Frappuccino and she said we have vanilla bean and I said that’s the one without coffee and I don’t want the one without coffee and she said oh I gotcha and I still ended up with a vanilla bean crème that I didn’t ask for!
Service: 1
It is the slowest starbucks ive ever been to. The line is like 45 minutes in the drive thru ATLEAST
Always wrapped around the building and I always regret even getting in it.
Atmosphere: 1
Food: 1
Service: 1
Very busy, the batistas were in great spirits and working hard.
Atmosphere: 5
Food: 4
Service: 5
Very nice and chill love coming here with friends
Atmosphere: 5
Food: 5
Service: 5
This store makes good drinks! I get the same order the majority of the time, but they have been consistent when I go. I wasn't able to get to an order after it was made, and a staff member remade my drinks so they were hot, excellent customer service. The only drawback is there's always a long and slow drive thru line. I think of the shop hired more people to make drinks for online, drive thru, and in person orders, the wait would reduce.
Atmosphere: 4
Food: 5
Service: 5
Hadn't been to a Starbucks in years and decided to give it a try. 30 bucks for 2 sandwiches(with no sides) and 2 small coffees. Sandwiches were definitely microwaved and the coffees were nothing special. I just don't see the appeal of spending so much on so little. Maybe I will go back in a few more years. And you want a tip for a drive thru??????
Atmosphere: 1
Food: 1
Service: 1
very slow. waited 25 minutes for an iced latte.
barista making online orders asked what my name was, then made my drink - after 25 mins.
Atmosphere: 2
Food: 2
Service: 1
Been here twice now. Averages about 20-25 minutes for a cup of coffee. Coffee is fine everyone friendly, but take a book.
One one working restroom
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
I waited 20 minutes for a iced shaken expression they forgot the order and when they finally made it they did not call my name and did not apologies once. Don’t recommend going here. Plenty of coffee places in the area that are far better than place. Staff needs to learn customer service jobs need to have Customer SERVICE.
Atmosphere: 1
Food: 5
Service: 1
Every single time I go to the Smithfield location the line is wrapped around the building and I get stuck in line for a minimum of 20 minutes. I should not have to wait that long every single time I want a cup of coffee from Starbucks. You guys need to figure out out a way to be more efficient. Multiple people were pulling out of the line because of of how long it takes. Happens every time I go.
Service: 1
I went there today and tried to get my drink and the said that it would take 15-20 minutes to get what I ordered. It took 40 minutes to get my order and I never got it. This is the busiest Starbucks that I’ve ever been to.
Atmosphere: 2
Food: 3
i’m
here at 8:46
on wednesday night they have nothing no chocolate cross, danish , crunch for ribbon drink , nothing
Atmosphere: 5
Food: 1
Service: 1
Rude and terrible slow service
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