Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
10771 US 15-501 Hwy, Southern Pines
(910) 783-2450
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
Worst Chipotle I’ve ever been to. Trash is constantly piled up inside and out. Drink machine is down half the time. Chips are never available (make more chips…somehow Moe’s does not have this issue). They prioritize online orders over walk-ins. There are a couple great workers, but mostly the customer service is terrible. It’s an inconvenience to have them do their job. Chipotle needs to separate out the catering business from the restaurant.
Management is not doing...read full review
My first trip to the brand new location in Southern Pines NC. (02/09/2023) I downloaded the App on my phone and ordered PICK UP from the app. I received a text immediately saying my I had a free side with my order and that my order was complete and for me to go thur the “Digital order drive thur..”. Impressive, they have a lane just for pick up! It was really, really fast service, the drive thur was super fast, the staff was friendly and polite, and the food was AMAZING!...read full review
It seems they are still working out the kinks. We placed our order online at 5:30, with the soonest pick up time at 7:20pm. We arrived at the window at 7:25 only to be told that they were just filling the orders for 6:50pm, and that it would be about ten minutes. We were then told we could stay at the window and wait the ten minutes, by the young girl working, or we could drive around and park. We chose to not block the window. However, when we re-entered the drive thru at...read full review
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 10PM |
Chipotle Mexican Grill is a popular restaurant that offers a consistently positive dining experience. Customers often praise the friendly staff, fresh and warm food, and overall good value. The menu, which includes options like steak and carnitas bowls, is well-received, with customers highlighting the perfect seasoning and great macros. Despite occasional wait times, the restaurant provides an affordable and enjoyable dining atmosphere, making it a recommended choice for those seeking a satisfying Mexican meal.
This Chipotle location is known for its tasty food, with customers noting that the food often tastes better than at other Chipotle restaurants. However, the busy location can sometimes lead to items running out. The staff is generally friendly, and the portion sizes are generous. The restaurant's cleanliness and the quality of the food can vary, with some customers reporting undercooked or old food, as well as issues with the drink station. Overall, the Chipotle experience can be enjoyable, but there is room for improvement in terms of consistency.