Subway

Best sandwiches I have gotten from subway in a long time. I did my order online. Whoever made the sandwiches surely had military training. Tightly wrapped not falling apart. Tip top.

Atmosphere: 3

Food: 5

Service: 5

There two employees smoke out side.. they didn't wash there hand at all and start doing other with there nasty hands smelling like cigarettes

It is like going to the DMV. They only ever have one employee working and they work with zero urgency. We waited 20 minutes for her to make two sandwhiches for the people ahead of us and check them out. It was finally our turn and she told us she needed to make a pick up order before she did ours & proceeded to take forever even lifting out the bread. So we just left after waiting for 20 minutes in line so we wouldn't be late for our commitments.We never go there for a reason, but everytime we give it a chance, I am reminded why we don't go to this subway.

Atmosphere: 1

Food: 1

Service: 1

I made an online order at 11:00am
At 11:15 I was told it’s ready
At 11:30 I showed up
The employee was on their phone and the order wasn’t even started.
I had to stand at the register for a few minutes (I was only
Person in the store and she was right there) in order for her to ask what I wanted.

Atmosphere: 1

Food: 1

Service: 1

Out of all of the employees at fast food restaurants in Southport, the manager Kiki at this location stands out among everyone else. She is personable, professional and makes a dang good sandwich! We went in yesterday and came back again today for another because it was just so good. Her leadership skills are also apparent by how well her staff operate. I hope that her supervisor/corporate Subway realize what an asset she is to their company and compensate her accordingly.
Thanks for all you do Kiki!

Atmosphere: 5

Food: 5

Service: 5

DO NOT ORDER THE NACHOS. A small bag of chips plus even smaller amount of condiments. A major rip off for five bucks. Instead, go to Cook Out and get their walking tacos...Subway you should be ashamed.

Last time I went in, there was one young man in the store and he didn’t know how to work the register and he told me to leave without my sandwich, even after it was made. He was very rude and not willing to even try to take my gift card. I’ll never go back.

Janice is the worst trained employee. I walked in and she’s alone in the back. I waited a while before finally yelling to get her to come to the front. Terrible attitude! I asked for a footlong #18. With an attitude said, “What’s that!” Wow.
Super slow causing a long line!
Train your staff!!

No meatballs ready for dasher had to wait 15 mins. I ordered a footlong AND PAID FOR IT and subway made me a 6 inch. I was splitting this sub with my son so had to give to him and now I have no lunch after waiting forever and paying for one.

Walked into this location. 5pm beginning of dinner time. 2 employees didn't greet us just told us they were on break. Break at the same time during dinner? A sign of poor management and lack of training. Taking our business to Jersey Mike's every time from now on. You get what you pay for in today's age.

The guy who served us was very helpful. It has been a couple of years since we have been to a subway but this was a pleasant experience.

Atmosphere: 4

Food: 4

Service: 5

This is the Subway to take your business to in the area. Got sandwiches there last night, and they were too much for one sitting. Excellent last night.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sandwich

Wish I could give zero stars! Don’t waste your time or money. Go to another location. We love subway but this location just can’t get it right. They can’t seem to hire anyone that can’t be professional or has any work ethic. They are disrespectful and don’t care how you ask to have your food made they will do what they want. We will never be back again. The owner really needs to step in. This is ridiculous.

Atmosphere: 1

Food: 1

Service: 1

This was the worst experience I have ever had with a restaurant. EVER. I made an online order at 1:15pm, went to pick it up at 2:15pm. I was just quickly going in to get my sandwich (paid for already). I did not have my phone on me. I told the manager Kiki my name and I needed to pick up my order. "I don't have any online orders" I was told. So I went out to my car and got my phone. I showed it to Kiki and she said she did not have it and was not going to make it. I asked her (she never looked to see if there was an order or not) to look for the order and she said there was not one and she was not going to make the sandwich. So, I asked for my money back and she said NO I am not giving your money back. Then threatened to call the cops! Call the cops! I just wanted my money back, but Kiki had a horrible attitude and would not give me my money back. She then left and went to the back of the store. I sat down and started looking on the website on how to contact Subway to get my money back. After 5 mins of me sitting there she comes back with someone on the phone. They wanted to make my sub for me, but I told them no at this point I wanted my money back. She made a fake order and refunded it to me. She did not know how to do the refund herself. Then gave me back the wrong amount. Kiki should not be managing a subway and I will never order from there again.

Atmosphere: 1

Food: 1

Service: 1

The manager Keke or KiKi SUCKS just as simple as that. Her attitude is terrible, the way she talks to customers is terrible. She tells you to shut up & / or makes hand motions to tell you to shut up, threatens to call the cops just because the store didn't get an online order & we requested our $$ back instead. Then refunds the wrong amount back!! I will be making sure her bosses see this review.

Atmosphere: 1

Food: 1

Service: 1