This unit, is constantly falling under par, a recent corporate change over improved things for a moment but they are sliding back towards underwhelming. Workers lay outside instead of working, often appear high as well, often close up to 4 hours early. This unit should be avoided, they're are better options.
Atmosphere: 1
Food: 3
Service: 1
Chris Cushman
If i could give less than 1 star i would. Staff is rude and inattentive. Food order is almost always wrong or stale. They constantly run out of food , close the dining room and force anyone who ordered pickup at counter orders to wait in the drive thru to get there already made food that is cold by the time you get it. Wendy’s needs to either just close up shop at this location or get a a team in there that is even somewhat competent. And looking at the other reviews a lot of people share this same sentiment. I know it’s fast food but do better.
Atmosphere: 1
Food: 1
Service: 1
Allison Cannaday
Very slow and took employees 25 mins to make one burger and fry
Atmosphere: 1
Food: 1
Service: 1
Jordan
I know it’s a lot to expect an order that is correct and fresh, but good grief man…. Fries had obviously been out all day. The bread on every sandwich was hard as a rock. The employees were about as attentive as a potato. Waste of time and money.
Atmosphere: 1
Food: 1
Service: 1
Lee Turner
This is one of the worst Wendys I have ever been to. The food is not very good. The service is slow and very unprofessional. They close the dining room frequently.
The really need to do better. Very disappointing..
Atmosphere: 1
Food: 2
Service: 1
L Boyd
We cannot rate the food because no one came to take our order! One worker socializing with a customer that had already received food but continued to talk. We had to walk out.
Atmosphere: 1
Service: 1
Ron Allen
Condiments missing from sandwich
Atmosphere: 3
Food: 3
Service: 3
abigail booher
Haven’t come here for 2 years because my order is always wrong.. mom wanted Wendy’s so I decided to give it another go, wrong order again. Most of our food was old and as dry as the Sahara. Will not be going back ever.
Food: 1
Service: 1
tammy hillard
I ordered a taco salad, I got a side salad.. no chili at all
Atmosphere: 1
Food: 1
Service: 1
Laurie Heenan
The breakfast muffin was hard as a rock. I rarely eat fast food but it was terrible.
A bunch of employees and not a one to operate the front order/ register. We were unable to make a special order via their kiosk so we went elsewhere. Good luck. The drive thru look operational.
Jennifer Mahaffey
This location has various times especially for the lobby. They've been short staffed for what feels like years. Everyone I've interacted with has been pleasant and friendly. At night after 8pm and sometimes before 7 the lobby has been closed with no signs indicating as to why. I assume it's because they only have maybe 4 people at any given time. They do the best they can. If you're a delivery person expect to wait awhile for your order, because they make it when you arrive, its not already made. If you're an inpatient person this is not the food place for you and would not recommend, as you could be sitting in the drive through for more than 10 minutes since the lobby is closed especially at night. The food has always been fresh and my favorite items is fries with a side of cheese. If you're a cheesy person like me make sure to order 2 cheese sauce as a side. Its small in size and 1 is not enough for a large fry. I also recommend the Oreo brownie twists preferably the vanilla version. This location also will close before the location signage time. If you need to oder via door dash or Uber eats. I recommend no later than 10:30pm instead of 5 minutes before they close.
At night after 10pm items are guaranteed to not be available. Please make sure if you're getting your food delivered from this location, be prepared to let your driver know what replacements you would like. I just had an experience while doing door dash. The customer would not answer the phone and would not respond to text messages either. Unfortunately this affects times, burns up gas, and holds up other customers. Patience is key for all customers and delivery picks.
Atmosphere: 5
Food: 4
Service: 3
Kathryn Auger
The food was great as well as the service. Thank you for a pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
KC Hennessey
They get my order wrong half the time and overcharge me the other half. Sometimes the food is inedible. I got a sandwich that was like eating a rubber tire. If you have a food allergy, this place would probably poison you. Stay away.
Atmosphere: 2
Food: 1
Service: 2
Rick W
How can you be out of Chili at 6:00 pm when you’re open until Midnight
This unit, is constantly falling under par, a recent corporate change over improved things for a moment but they are sliding back towards underwhelming. Workers lay outside instead of working, often appear high as well, often close up to 4 hours early. This unit should be avoided, they're are better options.
Atmosphere: 1
Food: 3
Service: 1
If i could give less than 1 star i would. Staff is rude and inattentive. Food order is almost always wrong or stale. They constantly run out of food , close the dining room and force anyone who ordered pickup at counter orders to wait in the drive thru to get there already made food that is cold by the time you get it. Wendy’s needs to either just close up shop at this location or get a a team in there that is even somewhat competent. And looking at the other reviews a lot of people share this same sentiment. I know it’s fast food but do better.
Atmosphere: 1
Food: 1
Service: 1
Very slow and took employees 25 mins to make one burger and fry
Atmosphere: 1
Food: 1
Service: 1
I know it’s a lot to expect an order that is correct and fresh, but good grief man…. Fries had obviously been out all day. The bread on every sandwich was hard as a rock. The employees were about as attentive as a potato. Waste of time and money.
Atmosphere: 1
Food: 1
Service: 1
This is one of the worst Wendys I have ever been to.
The food is not very good. The service is slow and very unprofessional.
They close the dining room frequently.
The really need to do better. Very disappointing..
Atmosphere: 1
Food: 2
Service: 1
We cannot rate the food because no one came to take our order! One worker socializing with a customer that had already received food but continued to talk. We had to walk out.
Atmosphere: 1
Service: 1
Condiments missing from sandwich
Atmosphere: 3
Food: 3
Service: 3
Haven’t come here for 2 years because my order is always wrong.. mom wanted Wendy’s so I decided to give it another go, wrong order again. Most of our food was old and as dry as the Sahara. Will not be going back ever.
Food: 1
Service: 1
I ordered a taco salad, I got a side salad.. no chili at all
Atmosphere: 1
Food: 1
Service: 1
The breakfast muffin was hard as a rock. I rarely eat fast food but it was terrible.
Atmosphere: 1
Food: 1
Service: 5
Restaurantji Recommends
A bunch of employees and not a one to operate the front order/ register. We were unable to make a special order via their kiosk so we went elsewhere. Good luck. The drive thru look operational.
This location has various times especially for the lobby. They've been short staffed for what feels like years. Everyone I've interacted with has been pleasant and friendly. At night after 8pm and sometimes before 7 the lobby has been closed with no signs indicating as to why. I assume it's because they only have maybe 4 people at any given time. They do the best they can.
If you're a delivery person expect to wait awhile for your order, because they make it when you arrive, its not already made.
If you're an inpatient person this is not the food place for you and would not recommend, as you could be sitting in the drive through for more than 10 minutes since the lobby is closed especially at night. The food has always been fresh and my favorite items is fries with a side of cheese. If you're a cheesy person like me make sure to order 2 cheese sauce as a side. Its small in size and 1 is not enough for a large fry. I also recommend the Oreo brownie twists preferably the vanilla version. This location also will close before the location signage time. If you need to oder via door dash or Uber eats. I recommend no later than 10:30pm instead of 5 minutes before they close.
At night after 10pm items are guaranteed to not be available. Please make sure if you're getting your food delivered from this location, be prepared to let your driver know what replacements you would like. I just had an experience while doing door dash. The customer would not answer the phone and would not respond to text messages either. Unfortunately this affects times, burns up gas, and holds up other customers. Patience is key for all customers and delivery picks.
Atmosphere: 5
Food: 4
Service: 3
The food was great as well as the service. Thank you for a pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
They get my order wrong half the time and overcharge me the other half. Sometimes the food is inedible. I got a sandwich that was like eating a rubber tire. If you have a food allergy, this place would probably poison you. Stay away.
Atmosphere: 2
Food: 1
Service: 2
How can you be out of Chili at 6:00 pm when you’re open until Midnight
Atmosphere: 1
Food: 3
Service: 1
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