I ordered a large beans and rice, and received an extra small instead in a large cup . I went in and asked for them to please give me a large rice, and they said it was soup. I'm assuming they ran out, and gave what was left over, but didn't say anything and thought it was ok to just give a spoonful. Spencer Bojangles just can't get it together , even after the remodel. Orders are never right, takes a long time to get food, workers are rude, high, or act like they don't want to be there. Sometimes it's so hard not to stop there because it's the only fast food in town, but its dreadful Everytime.
Atmosphere: 1
Food: 1
Service: 1
Tamara Mathews
Arrived at this location right before 8:20 am. My husband stood in line waiting to order. By 8:35 the person at the counter had not greeted us or asked our order. However, they continued to take multiple orders from the drive through. He looked up at me often but never said one word. I’m wondering if it was because of our race. There was one person who got served ahead of me. I am sorely disappointed in this. Additionally, the bathroom toilet looked like no one ever cleans it with multiple #2 marks on it. Do better Bojangles!
Atmosphere: 1
Food: 1
Service: 1
Justin Woazeah
Bojangkes is more concerned with drive thru than the counter. I waited 20mins with no one attending to me, I had to get in my car and go to the drive thru to get service
Atmosphere: 4
Food: 4
Service: 3
Lisa Poplin
Love the new place
Atmosphere: 5
Food: 5
Service: 5
Brittany Smith
Just reopened from a remodel and the card reader doesn't work already. Cashier told me I could pay with cash I didn't have or I can come in to pay with my debit card.There were no signs saying they couldn't take card in drive thru or anything like that. They would rather loose money than ring me up on another register. Horrible customer service.
Service: 1
Mayquel Rivas
They told the wait for grilled chicken sandwich was 8 minutes max and they took 30 minutes just for 3 grilled chicken sandwich. End of the day I walked out with no food so unprofessional
Atmosphere: 1
Service: 1
Shanice Matthew
i ordered #11 6 piece… why did i get 5? and then my fries barely was filled in the bag! & i ain’t get a biscuit… this was not worth $9 i’m so mad..
Atmosphere: 1
Food: 1
Service: 1
Jim Shepherd
Usually good but this time the food was old and dry7
3 times I have this location a chance no more I am done with Bojangles engenral
Teella Moore turner
Let me start by saying the cashier Cheyenne was not friendly. I greeted her saying how you doing. She says dine in or carry out. Like wow. Then while my family and I are gettin our drinks, I just so happened to look over and our food is sitting on the counter. Mind you, no one else is there so it’s not noisy. Yet she never called my number to pick up my food. Then while I ask her for another sauce for my 12 piece Bo bites, she tells me it’s 60 something cents and walks away. I’m calling her and she says he’s the manager you can talk to him. By then the manager comes over and now says it’s 70 something cents. Which one is it?! Why shld I have to pay extra sauce for 12bites, that was hard and crispy .The bites weren’t small, they were nice size bites for only one sauce! The same 1 sauce that I had with my 4 supremes meal! The equivalent is not the same! I ask for the corporate number and no one seems to have it, talking bout it’s on the website. Also, the tables were extremely dirty, had chicken crumbs and straw paper all over it. If you’re going to “do your job” by following so called rules about sauce, do your job and clean this dining room!
Atmosphere: 2
Food: 3
Service: 1
Angel
Don’t bother ordering ahead on the app - they won’t bother making your food until you walk in the door to pick it up, even when the drive thru and dining room are empty.
st. james
My fries was old my chicken was warm and tasted dry then my mash 🥔 n gravy was ugly look like melted milk. I just threw the hold Thang away..tea was not sweet at all..I checked my food when I got back to my delivery which is 3min down the street I didn't it feel like going back because I hook up to trailer and paperwork was ready. I hate wasting my money.
Always take out my son loves it.
Atmosphere: 5
Food: 5
Service: 5
I ordered a large beans and rice, and received an extra small instead in a large cup . I went in and asked for them to please give me a large rice, and they said it was soup. I'm assuming they ran out, and gave what was left over, but didn't say anything and thought it was ok to just give a spoonful. Spencer Bojangles just can't get it together , even after the remodel. Orders are never right, takes a long time to get food, workers are rude, high, or act like they don't want to be there. Sometimes it's so hard not to stop there because it's the only fast food in town, but its dreadful Everytime.
Atmosphere: 1
Food: 1
Service: 1
Arrived at this location right before 8:20 am. My husband stood in line waiting to order. By 8:35 the person at the counter had not greeted us or asked our order. However, they continued to take multiple orders from the drive through. He looked up at me often but never said one word. I’m wondering if it was because of our race. There was one person who got served ahead of me. I am sorely disappointed in this. Additionally, the bathroom toilet looked like no one ever cleans it with multiple #2 marks on it. Do better Bojangles!
Atmosphere: 1
Food: 1
Service: 1
Bojangkes is more concerned with drive thru than the counter. I waited 20mins with no one attending to me, I had to get in my car and go to the drive thru to get service
Atmosphere: 4
Food: 4
Service: 3
Love the new place
Atmosphere: 5
Food: 5
Service: 5
Just reopened from a remodel and the card reader doesn't work already. Cashier told me I could pay with cash I didn't have or I can come in to pay with my debit card.There were no signs saying they couldn't take card in drive thru or anything like that. They would rather loose money than ring me up on another register. Horrible customer service.
Service: 1
They told the wait for grilled chicken sandwich was 8 minutes max and they took 30 minutes just for 3 grilled chicken sandwich. End of the day I walked out with no food so unprofessional
Atmosphere: 1
Service: 1
i ordered #11 6 piece… why did i get 5? and then my fries barely was filled in the bag! & i ain’t get a biscuit… this was not worth $9 i’m so mad..
Atmosphere: 1
Food: 1
Service: 1
Usually good but this time the food was old and dry7
Atmosphere: 4
Food: 5
Service: 4
Easy access!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
F00d just as good as I remembered
Atmosphere: 3
Food: 5
Service: 4
3 times I have this location a chance no more I am done with Bojangles engenral
Let me start by saying the cashier Cheyenne was not friendly. I greeted her saying how you doing. She says dine in or carry out. Like wow. Then while my family and I are gettin our drinks, I just so happened to look over and our food is sitting on the counter. Mind you, no one else is there so it’s not noisy. Yet she never called my number to pick up my food. Then while I ask her for another sauce for my 12 piece Bo bites, she tells me it’s 60 something cents and walks away. I’m calling her and she says he’s the manager you can talk to him. By then the manager comes over and now says it’s 70 something cents. Which one is it?! Why shld I have to pay extra sauce for 12bites, that was hard and crispy .The bites weren’t small, they were nice size bites for only one sauce! The same 1 sauce that I had with my 4 supremes meal! The equivalent is not the same! I ask for the corporate number and no one seems to have it, talking bout it’s on the website. Also, the tables were extremely dirty, had chicken crumbs and straw paper all over it. If you’re going to “do your job” by following so called rules about sauce, do your job and clean this dining room!
Atmosphere: 2
Food: 3
Service: 1
Don’t bother ordering ahead on the app - they won’t bother making your food until you walk in the door to pick it up, even when the drive thru and dining room are empty.
My fries was old my chicken was warm and tasted dry then my mash 🥔 n gravy was ugly look like melted milk. I just threw the hold Thang away..tea was not sweet at all..I checked my food when I got back to my delivery which is 3min down the street I didn't it feel like going back because I hook up to trailer and paperwork was ready. I hate wasting my money.
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: Fried Chicken
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