This place is getting worse and worse .. Literally stood at the counter to be waited on almost 10 minutes as many workers seen me and didn't even acknowledge me... Every customer in line or that was waiting seemed aggravated. Watched a couple workers too busy on their phone and speaking about personal stuff... Should put that effort into speaking to your customers and the energy to help them!
Atmosphere: 1
Food: 4
Service: 1
Kevin Prevette
$20 for a 5pc Supremes meal with extra sides and they leave out the sauce you ordered. Ask nicely for it and they want to argue...used to be ok here but looks like customers are giving up-not as busy here now.
Atmosphere: 1
Food: 1
Service: 1
Rob Powell
7:30 on a Thursday. Not a sole in the dining room. Quick service. Good coffee.
Atmosphere: 3
Food: 4
Service: 4
Mark McInnis
Not especially noteworthy. Regular Bojangles experience
Atmosphere: 3
Food: 3
Service: 3
Raymond massey
Stopped in at 530pm 15 minute wait for order to be taken. 20 minutes to get order. I get home and the family meal after 5 19.99 special was charged at 27 dollars? Ordered an extra familt size dirty rice, got small. Check your box and bag befor you leave. Horrible service, not sure why because staff was nice. Just can't take and fill orders? How do i get my 7 bucks back?
Atmosphere: 2
Food: 2
Service: 1
Nick Milam
Didn’t receive half of my order. Made it all the way home before realizing I’m missing half of my food. Not a fan of the AI drive though
Judy White
July 23, 2025 at 9:10 pm Bojangles closes at 10:00 pm. Why was the lights out where you order appearing as if it was closed. I noticed several people sitting in the dinning area eating. I parked and walked in. No one was up front to wait on me. Everything was cleaned up and no food. I seen someone where they fix orders and she came up to me. I asked if they were closed because at that time I didn't know what time they actually closed. She said well we are in about 30 minutes. So I told her I wanted the three wing meal. She said oh we are out of chicken. I can't believe a chicken place wasn't going to fix any chicken orders 50 minutes before closing. They had music turned up loud and a couple of the workers were singing just as loud. (they sound pretty good). I ended up getting mashed potatoes and beans which was all they had. They were already in their container. I was surprised the cost was almost as much as the wing dinner. Oh and they had a big pile of fries laid under the warmer light.
Atmosphere: 1
Food: 1
Service: 1
Jon Holland
Currently at this location. Lots of customers are waiting both inside and out in the drive-through. Not much effort seems to be being made by the stay. A lot of standing, walking about, but very little work appears to be going on to serve the customers. Serious lack of leadership and effort. 😞
Atmosphere: 3
Food: 5
Service: 1
Donna Rodriquez
oil needs replaced ....
Food: 2
Service: 4
Joyce Alexander
My bo bites were hard and my fries were burnt like they had been recooked. Food is usually excellent
If anyone plans of ordering online, don't waste your time and expect to pick up the set time. Your order will be distributed to drive thru and wait over 1 hr + to get your order.
Service: 1
Amaris Betts
Staff was awesome. Got food quick.
Atmosphere: 5
Food: 4
Service: 5
Jamie
They were really busy and short handed today but the employees were still very nice to everyone and worked as quickly as they could to keep things moving.
Atmosphere: 3
Food: 3
Service: 3
Patsy Herman
Yummy sausage gravy biscuit with a sausage patty on the side!! Mmmm good. I-40 was slow due to rain and the staff at the Statesville location were most attentive!
This place is getting worse and worse .. Literally stood at the counter to be waited on almost 10 minutes as many workers seen me and didn't even acknowledge me... Every customer in line or that was waiting seemed aggravated. Watched a couple workers too busy on their phone and speaking about personal stuff... Should put that effort into speaking to your customers and the energy to help them!
Atmosphere: 1
Food: 4
Service: 1
$20 for a 5pc Supremes meal with extra sides and they leave out the sauce you ordered. Ask nicely for it and they want to argue...used to be ok here but looks like customers are giving up-not as busy here now.
Atmosphere: 1
Food: 1
Service: 1
7:30 on a Thursday. Not a sole in the dining room. Quick service. Good coffee.
Atmosphere: 3
Food: 4
Service: 4
Not especially noteworthy. Regular Bojangles experience
Atmosphere: 3
Food: 3
Service: 3
Stopped in at 530pm
15 minute wait for order to be taken.
20 minutes to get order.
I get home and the family meal after 5 19.99 special was charged at 27 dollars? Ordered an extra familt size dirty rice, got small.
Check your box and bag befor you leave.
Horrible service, not sure why because staff was nice.
Just can't take and fill orders?
How do i get my 7 bucks back?
Atmosphere: 2
Food: 2
Service: 1
Didn’t receive half of my order. Made it all the way home before realizing I’m missing half of my food. Not a fan of the AI drive though
July 23, 2025 at 9:10 pm
Bojangles closes at 10:00 pm.
Why was the lights out where you order appearing as if it was closed. I noticed several people sitting in the dinning area eating. I parked and walked in. No one was up front to wait on me. Everything was cleaned up and no food. I seen someone where they fix orders and she came up to me. I asked if they were closed because at that time I didn't know what time they actually closed. She said well we are in about 30 minutes. So I told her I wanted the three wing meal. She said oh we are out of chicken. I can't believe a chicken place wasn't going to fix any chicken orders 50 minutes before closing. They had music turned up loud and a couple of the workers were singing just as loud. (they sound pretty good). I ended up getting mashed potatoes and beans which was all they had. They were already in their container. I was surprised the cost was almost as much as the wing dinner. Oh and they had a big pile of fries laid under the warmer light.
Atmosphere: 1
Food: 1
Service: 1
Currently at this location. Lots of customers are waiting both inside and out in the drive-through. Not much effort seems to be being made by the stay. A lot of standing, walking about, but very little work appears to be going on to serve the customers. Serious lack of leadership and effort. 😞
Atmosphere: 3
Food: 5
Service: 1
oil needs replaced
....
Food: 2
Service: 4
My bo bites were hard and my fries were burnt like they had been recooked. Food is usually excellent
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
If you go expect to talk to AI at the drive thru
Food: 3
Service: 1
If anyone plans of ordering online, don't waste your time and expect to pick up the set time. Your order will be distributed to drive thru and wait over 1 hr + to get your order.
Service: 1
Staff was awesome. Got food quick.
Atmosphere: 5
Food: 4
Service: 5
They were really busy and short handed today but the employees were still very nice to everyone and worked as quickly as they could to keep things moving.
Atmosphere: 3
Food: 3
Service: 3
Yummy sausage gravy biscuit with a sausage patty on the side!! Mmmm good. I-40 was slow due to rain and the staff at the Statesville location were most attentive!
Atmosphere: 5
Food: 5
Service: 5
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