Employees at night are wild the girl couldn’t take our order because she was yelling across the store at her friends .. where are the mangers cook out is looking bad the need direction
Atmosphere: 1
Food: 5
Service: 1
David Colborne
Great hamburger with onion rings, but a half a cup of slaw !
Atmosphere: 5
Food: 3
Service: 5
Slacking Packing
The service was great and so was the food
Atmosphere: 5
Food: 5
Service: 5
Gabby Lynn
This place is always super busy but they made the line move pretty quick.
Atmosphere: 4
Food: 4
Service: 4
Durt Cobain
I know y’all were in a rush, but you were gonna have to make more cheese bites eventually. If this is a double order, I’d hate have ordered a single.
Atmosphere: 1
Food: 1
Service: 1
teon jones
I LOVE Cook Out. Really wish they’ll allow franchise or just expand it’s footprint. Whenever we’re traveling east or south. We’re on the lookout for one.
Atmosphere: 5
Food: 5
Service: 5
pittbullninja
This location is a top tier cookout, I have eaten at many of them across va and nc
Atmosphere: 5
Food: 5
Service: 5
Nick Fasciano
Came with a huge group and they handled it very fast. Great job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Cajun Chicken, Chili Cheese Fries
John Proctor
I love Cook Out! I get to one when I work in the Carolinas. Food is good, and consistent everytime!
Atmosphere: 5
Food: 5
Service: 5
Iris
The food was great but the gave me half my order and I just believed the gentleman at the window that all my food was there, we ordered 5 orders of nuggets, I got 2. I ordered walking taco, was not in the bag at all I got my BBQ sandwich and 10 nuggets and I was buying for 5 kids so having to split that was not cool. I was disappointed and usually it's a fairly ok experience.. ..
Went for a milkshake and onion rings. Got exactly what I asked for fresh and fast. Thank you for the polite service.
Atmosphere: 5
Food: 5
Service: 5
Alan Kocak
Always amazing
Atmosphere: 5
Food: 5
Service: 5
M R
Ordered drive thru tonight and it was quite a hassle. They definitely need new speakers because 3 different people in my car had to make our order because they asked us to repeat everything 3-5 different times. The guy taking orders was clearly doing his best both on the intercom and at the window, but the girl is unhygienic and has a really crappy attitude. She was very short in response, snapped at us a few times, and worse of all: was eating with her BARE HANDS while putting orders together. Absolutely disgusting, makes me wonder if our food or any of the food prepared by her is safe to eat— she’s got to go.
Atmosphere: 2
Food: 3
Service: 3
Mitch Kacsmar
Great food for the price. I’ll be back. Dining room was a little messy.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Slaw, Double Burger Tray
Michael Maduske
No need to tell me to call your 800 number. Just sharing my experience. I will not be returning to this location. Food was your typical Cook Out fare, we were satisfied in that regard. The lack of customer service however, was negative enough to take my business elsewhere. Not looking for the “Chick-Fil-A Experience” by any means but a simple greeting and a “have a nice day” or even a “thank you” would’ve been enough. Nope. Pulled up to the window, I said “hello”, didn’t get a response. Didn’t get a total repeated for my order. I handed the young man a $20 and the window closed behind him. A few moments later he emerged with my change. I didn’t say thank you, as I was waiting for some communication from your employee, nothing. He then handed me my food, also, said nothing. I for one can’t wait for the robots to takeover food service as the customer service experience is forever lost. A copy of our receipt is shared for visit information.
Employees at night are wild the girl couldn’t take our order because she was yelling across the store at her friends .. where are the mangers cook out is looking bad the need direction
Atmosphere: 1
Food: 5
Service: 1
Great hamburger with onion rings, but a half a cup of slaw !
Atmosphere: 5
Food: 3
Service: 5
The service was great and so was the food
Atmosphere: 5
Food: 5
Service: 5
This place is always super busy but they made the line move pretty quick.
Atmosphere: 4
Food: 4
Service: 4
I know y’all were in a rush, but you were gonna have to make more cheese bites eventually. If this is a double order, I’d hate have ordered a single.
Atmosphere: 1
Food: 1
Service: 1
I LOVE Cook Out. Really wish they’ll allow franchise or just expand it’s footprint. Whenever we’re traveling east or south. We’re on the lookout for one.
Atmosphere: 5
Food: 5
Service: 5
This location is a top tier cookout, I have eaten at many of them across va and nc
Atmosphere: 5
Food: 5
Service: 5
Came with a huge group and they handled it very fast. Great job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Cajun Chicken, Chili Cheese Fries
I love Cook Out! I get to one when I work in the Carolinas. Food is good, and consistent everytime!
Atmosphere: 5
Food: 5
Service: 5
The food was great but the gave me half my order and I just believed the gentleman at the window that all my food was there, we ordered 5 orders of nuggets, I got 2. I ordered walking taco, was not in the bag at all I got my BBQ sandwich and 10 nuggets and I was buying for 5 kids so having to split that was not cool. I was disappointed and usually it's a fairly ok experience..
..
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
Went for a milkshake and onion rings. Got exactly what I asked for fresh and fast. Thank you for the polite service.
Atmosphere: 5
Food: 5
Service: 5
Always amazing
Atmosphere: 5
Food: 5
Service: 5
Ordered drive thru tonight and it was quite a hassle. They definitely need new speakers because 3 different people in my car had to make our order because they asked us to repeat everything 3-5 different times. The guy taking orders was clearly doing his best both on the intercom and at the window, but the girl is unhygienic and has a really crappy attitude. She was very short in response, snapped at us a few times, and worse of all: was eating with her BARE HANDS while putting orders together. Absolutely disgusting, makes me wonder if our food or any of the food prepared by her is safe to eat— she’s got to go.
Atmosphere: 2
Food: 3
Service: 3
Great food for the price. I’ll be back. Dining room was a little messy.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Slaw, Double Burger Tray
No need to tell me to call your 800 number. Just sharing my experience. I will not be returning to this location. Food was your typical Cook Out fare, we were satisfied in that regard. The lack of customer service however, was negative enough to take my business elsewhere. Not looking for the “Chick-Fil-A Experience” by any means but a simple greeting and a “have a nice day” or even a “thank you” would’ve been enough.
Nope. Pulled up to the window, I said “hello”, didn’t get a response. Didn’t get a total repeated for my order. I handed the young man a $20 and the window closed behind him. A few moments later he emerged with my change. I didn’t say thank you, as I was waiting for some communication from your employee, nothing. He then handed me my food, also, said nothing. I for one can’t wait for the robots to takeover food service as the customer service experience is forever lost.
A copy of our receipt is shared for visit information.
Atmosphere: 1
Food: 5
Service: 1
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