I visit this Dunkin almost daily, every employee is always smiling & friendly and most of them have remembered me! I drive out of my way to go to this store simply because of the people & the fact that my order is always perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Donuts, Bagels
Angela Register
Vanilla Bean
Atmosphere: 5
Food: 5
Service: 5
Montae McBride
Worst service ever. Every time I want Dunkin they always mess up my orders like this morning I wanted a large sweet tea with blueberry syrup and they gave my black coffee with ice like who does that ?
Atmosphere: 1
Food: 1
Service: 1
Krissi Faith
Ordered here on our mini road trip. All was nice, clean and efficient but employee gossipping about members and ordering free coffees. My husband was standing nearby, unseen and heard her. We spend a LOT of money at Dunkin and save our rewards specifically for our family vacations. We are not only members, we are boost members. We redeemed a specialty drink and a medium coffee. My husband is a Dunkin member as am I because he often works out of state. We both visit Dunkin between 3-5 times a week.. so, all that being said, sorry if our "free" coffees were a bother. Store was empty. Hope it didn't burden anyone too badly.
Construction is happening so getting in and out is a little difficult. Staff is Great and service is too
Atmosphere: 5
Food: 5
Service: 5
Bill H.
My wife just got home from Statesville and told me that she waited over 20 minutes as the only customer in the store as 3 teens working did not know how to make an Iced Matcha Latte. They actually had to call someone for the recipe- even asked my wife if she knew how to make it!!! Piss poor service- franchise owner should be ashamed and embarrassed. Will not stop there again.
Kyle Broome
This is a local franchise owned Dunkin' and is BY FAR the best Dunkin' around. They are much better than the Dunkin' Corporate shop on Highway 21 in Statesville. Orders are always accurate. Staff is always attentive and friendly. My only complaint is that the store isn't closer to my home! Great job guys keep up the good work.Parking: Parking is not great for this location due to the size of the lot and shared space with Hungry Howies Pizza. The drive thru frequently spills out into the road due to this. Still a great Dunkin' though despite the negative parking and drive-thru situation.
Recommended dishes: Hazelnut Iced Coffee, Plain Stuffed Bagel Minis, Iced Coffee Extra PB Cup Flavor
Carol
I have noticed a tremendous increase in quality at this location over the last few months! Drive-thru service is always fast and accurate, and the baristas are always so friendly. The quality and taste of the drinks are very consistent as well. Great job everyone!! ?☕️?
My experience is always sorry ? how do you ban someone for giving and honest review??!! My wife gets banned as well as me bc she got money threw at her and threatened by employees!!! Boycott this store all Together bc if something is wrong with your coffee and you speak up for yourself you'll be banned bc they are never wrong at this location!!!
Food: 1
Mary Smith
I've been there probably about 8 times in the past 2 months. They have messed up my drink 3 out of 4 times. Irritating. Service is friendly, but accuracy is
Stacey Sjoen
If I could give 0 stars I would. We went in to get a 1/2 dozen donuts and coffee. The girl who waited on us had on gloves on full of chocolate from getting the previous order. She rang us up touching the screen and then started to get are donuts with the same dirty gloves on! She then proceeded to stack the donuts on top of each other in a bag. The bags were covered in chocolate and on our donuts that are not even chocolate! I asked if we could get new donuts in a box instead of a bag. And with an additide she pulled out the donuts from the bag and put them in a box, same freaking gloves on. The donuts are ruined at this point. My husband and I decided to cancel the order bc I am not eating this let alone my kids. We told the girl we wanted to cancel because she didn't change her gloves and the order is a mess. With an attitude the girl got the manager and told her we wanted to cancel bc she didn't change her gloves.As the manager is canceling our order the girl is putting our messed up dirty donuts back on the shelf for someone else to eat still with her dirty gloves on!!!! I feel bad for anyone in that drive through that is about to get those donuts!! The fact that she didn't think she was doing anything wrong amazes me. How many other people do they do this to?
Ladies did a great job as always!
Food: 5
Service: 5
Recommended dishes: Croissant, English Muffin, Muffins, Iced Latte, Wake-Up Wrap - Turkey Sausage Egg and Cheese, Bacon Fresh Egg Cheese Croissant, Hazelnut Iced Coffee, Egg and Cheese, Plain Stuffed Bagel Minis, Bacon Egg and Cheese Croissant, Munchkins Donut Hole Treats, Donuts, Bagels
I visit this Dunkin almost daily, every employee is always smiling & friendly and most of them have remembered me! I drive out of my way to go to this store simply because of the people & the fact that my order is always perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Donuts, Bagels
Vanilla Bean
Atmosphere: 5
Food: 5
Service: 5
Worst service ever. Every time I want Dunkin they always mess up my orders like this morning I wanted a large sweet tea with blueberry syrup and they gave my black coffee with ice like who does that ?
Atmosphere: 1
Food: 1
Service: 1
Ordered here on our mini road trip. All was nice, clean and efficient but employee gossipping about members and ordering free coffees. My husband was standing nearby, unseen and heard her. We spend a LOT of money at Dunkin and save our rewards specifically for our family vacations. We are not only members, we are boost members. We redeemed a specialty drink and a medium coffee. My husband is a Dunkin member as am I because he often works out of state. We both visit Dunkin between 3-5 times a week.. so, all that being said, sorry if our "free" coffees were a bother. Store was empty. Hope it didn't burden anyone too badly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Caramel Iced Macchiato, Donuts
Staff is always so friendly :)
Atmosphere: 5
Food: 5
Service: 5
They are always pleasant, even at 6 am@
Atmosphere: 5
Food: 5
Service: 5
Construction is happening so getting in and out is a little difficult. Staff is Great and service is too
Atmosphere: 5
Food: 5
Service: 5
My wife just got home from Statesville and told me that she waited over 20 minutes as the only customer in the store as 3 teens working did not know how to make an Iced Matcha Latte. They actually had to call someone for the recipe- even asked my wife if she knew how to make it!!! Piss poor service- franchise owner should be ashamed and embarrassed. Will not stop there again.
This is a local franchise owned Dunkin' and is BY FAR the best Dunkin' around. They are much better than the Dunkin' Corporate shop on Highway 21 in Statesville. Orders are always accurate. Staff is always attentive and friendly. My only complaint is that the store isn't closer to my home! Great job guys keep up the good work.Parking: Parking is not great for this location due to the size of the lot and shared space with Hungry Howies Pizza. The drive thru frequently spills out into the road due to this. Still a great Dunkin' though despite the negative parking and drive-thru situation.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Munchkins Donut Hole Treats, Donuts
Restaurantji Recommends
Great service everyone please go to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hazelnut Iced Coffee, Plain Stuffed Bagel Minis, Iced Coffee Extra PB Cup Flavor
I have noticed a tremendous increase in quality at this location over the last few months! Drive-thru service is always fast and accurate, and the baristas are always so friendly. The quality and taste of the drinks are very consistent as well. Great job everyone!! ?☕️?
Food: 5
Service: 5
Recommended dishes: Iced Latte, Hazelnut Iced Coffee, Bacon Egg and Cheese Croissant, Munchkins Donut Hole Treats, Donuts
My experience is always sorry ? how do you ban someone for giving and honest review??!! My wife gets banned as well as me bc she got money threw at her and threatened by employees!!! Boycott this store all Together bc if something is wrong with your coffee and you speak up for yourself you'll be banned bc they are never wrong at this location!!!
Food: 1
I've been there probably about 8 times in the past 2 months. They have messed up my drink 3 out of 4 times. Irritating. Service is friendly, but accuracy is
If I could give 0 stars I would. We went in to get a 1/2 dozen donuts and coffee. The girl who waited on us had on gloves on full of chocolate from getting the previous order. She rang us up touching the screen and then started to get are donuts with the same dirty gloves on! She then proceeded to stack the donuts on top of each other in a bag. The bags were covered in chocolate and on our donuts that are not even chocolate! I asked if we could get new donuts in a box instead of a bag. And with an additide she pulled out the donuts from the bag and put them in a box, same freaking gloves on. The donuts are ruined at this point. My husband and I decided to cancel the order bc I am not eating this let alone my kids. We told the girl we wanted to cancel because she didn't change her gloves and the order is a mess. With an attitude the girl got the manager and told her we wanted to cancel bc she didn't change her gloves.As the manager is canceling our order the girl is putting our messed up dirty donuts back on the shelf for someone else to eat still with her dirty gloves on!!!! I feel bad for anyone in that drive through that is about to get those donuts!! The fact that she didn't think she was doing anything wrong amazes me. How many other people do they do this to?