I really do hate to do this as we do frequent this location, and talking with the "owner" after calling x2. I stopped by this location tonight, unfortunately 10 minutes before closing, open sign was still on, celebrating an eagles win. I stood at the window for 5 minutes, watching employees inside walk by the window laughing, my youngest even tried knocking on the window.I completely understand i was cutting it close, and thats why i do hate leaving a review of this sort, but lets be honest here your hours are until 8pm... the owner would like to make it up to me, i am not one for free handouts, i will gladly pay for my food. I manage a shop that does relay on customers. If i am open until a certain time, my doors stay open regardless of customers. I am unfortunately going to give this location a 2 star review over their customer service. I do hope they look into customer interaction moving forward. It was a real shame.
Brandon Batts
Love this place! The employees are always so kind and attentive! Not to mention the snowballs are delicious!! If you’re in the area, don’t drive past Pelicans, treat your palate!!
Jeremiah Fossie
Fast and very friendly service and they make my SnoBalls right the first, thank you guys for such great service
Emily Rudisill
This is the first google review I’ve ever posted but I feel compelled. I visit Pelican’s other locations frequently, but am just stopping through so I’ve never been to this one. She over charged me for adding cream, telling me it was a dollar when it is supposed to be 50 cents. Then put so much syrup on the ice it was inedible. When I took it up to the window to tell her it was way too syrupy and I couldn’t eat it she just said “Oh OK”. This is bottom tier Pelicans.
Thomas Taylor
Great treat after work, my daughter loves it
Glenn Hurd
Best SnoBall I have ever had.It was so good my wife and grandson begged me for mine.
Candi
This is the place to be on a hot day when your trying to cool down on a budget. We go at least weekly. The kids here work hard, a lot of them this is their first work experience, so swing by and grab a treat, but don't forget to tip!!
Wendy Montroy
The absolute worst experience ever! One person in line in front of me. 29 minutes after I was already annoyed about the time it was taking, we finally 'just paid for our ice cream'. 37 minutes later we received. Sooooo, not worth it! And the employee could not have cared less!!!
Derek Fowler
My family loves this place. Each snoball is a work or art and delicious! Great stop on a hot day.
Samantha Newton
LOVE this place!! Delicious snoballs and friendly staff.
These are the best snowballs I've ever eaten. They don't get watered down and lose their flavor. Full of juice all the way to the last bite! Also great prices. Probably going today to get in one more visit before they close for winter. ?
Ximena Duque
They have Every flavor you can possibly think of! Delicioso!
Madison York
Always delicious but takes forever. Have never waited so long for a snow cone..it’s every time
I really do hate to do this as we do frequent this location, and talking with the "owner" after calling x2. I stopped by this location tonight, unfortunately 10 minutes before closing, open sign was still on, celebrating an eagles win. I stood at the window for 5 minutes, watching employees inside walk by the window laughing, my youngest even tried knocking on the window.I completely understand i was cutting it close, and thats why i do hate leaving a review of this sort, but lets be honest here your hours are until 8pm... the owner would like to make it up to me, i am not one for free handouts, i will gladly pay for my food. I manage a shop that does relay on customers. If i am open until a certain time, my doors stay open regardless of customers. I am unfortunately going to give this location a 2 star review over their customer service. I do hope they look into customer interaction moving forward. It was a real shame.
Love this place! The employees are always so kind and attentive! Not to mention the snowballs are delicious!! If you’re in the area, don’t drive past Pelicans, treat your palate!!
Fast and very friendly service and they make my SnoBalls right the first, thank you guys for such great service
This is the first google review I’ve ever posted but I feel compelled. I visit Pelican’s other locations frequently, but am just stopping through so I’ve never been to this one. She over charged me for adding cream, telling me it was a dollar when it is supposed to be 50 cents. Then put so much syrup on the ice it was inedible. When I took it up to the window to tell her it was way too syrupy and I couldn’t eat it she just said “Oh OK”. This is bottom tier Pelicans.
Great treat after work, my daughter loves it
Best SnoBall I have ever had.It was so good my wife and grandson begged me for mine.
This is the place to be on a hot day when your trying to cool down on a budget. We go at least weekly. The kids here work hard, a lot of them this is their first work experience, so swing by and grab a treat, but don't forget to tip!!
The absolute worst experience ever! One person in line in front of me. 29 minutes after I was already annoyed about the time it was taking, we finally 'just paid for our ice cream'. 37 minutes later we received. Sooooo, not worth it! And the employee could not have cared less!!!
My family loves this place. Each snoball is a work or art and delicious! Great stop on a hot day.
LOVE this place!! Delicious snoballs and friendly staff.
Restaurantji Recommends
These are the best snowballs I've ever eaten. They don't get watered down and lose their flavor. Full of juice all the way to the last bite! Also great prices. Probably going today to get in one more visit before they close for winter. ?
They have Every flavor you can possibly think of! Delicioso!
Always delicious but takes forever. Have never waited so long for a snow cone..it’s every time
Cool little place for a shaved ice…
So many flavors! We love coming here.