Red Lobster

Shakerra was very helpful.

Atmosphere: 4

Food: 4

Service: 5

Went out to eat as a family of 6, got served chicken that was raw half way thru it. Talked to the manager she had them fix me another plate to go and it was just as nasty. I got food poisoning called talked to corporate and they sent me back to another manager at that location, he sent me a $50 gift card for all the crap I had to go thru. Don’t waste your money going there.

Atmosphere: 1

Food: 1

Service: 2

Visited Statesville last Friday had the nicest host (zoe) greet us,talked to us while we waited!!! Food was great service was amazing too thank yall

Atmosphere: 5

Food: 5

Service: 5

Shakerra was wonderful. We didn’t have to wait or want for anything.

Parking: Been coming for years

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Side House Salad, Walt's Favorite Shrimp Platter

Good food and Shakerra was awesome!

Atmosphere: 4

Food: 4

Service: 5

Peaches is a good waitress.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Side House Salad, Fish and Chips

The customer service to me getting my food to coming home was terrible the food was nasty cold biscuits hard customer service was terrible call back to let the know and was rudely talk to I wasn’t about to have them make my food and it was not that clean when pick up the food and make sure if u do decide to go u get names and write them down cause know one did anything and know manager never contacted me either don’t go there it’s like going to McDonalds the worst ever red lobster I ever been to

Atmosphere: 2

Food: 1

Service: 1

Shakarra

Parking: 30+

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Seaside Shrimp Trio, Baked Potato

We came to this location for the first time ever, for my husband's birthday. The service was terrible. There was MAYBE four tables in there and when we asked for biscuits she said "once everyone is done fighting for them, I will bring you some" My husband's lobster tail was under cooked (we came for lobsterfest). By the time the replacement arrived we had completely finished our meal. The manager said the conveyor is broken so they need to put it through multiple times. My "chicken Alfredo" tasted like shrimp scampi. We will not be returning to this location.

Atmosphere: 2

Food: 2

Service: 1

To be fair it was valentines night but to be fair they were just not that busy compared to other places. We waited 20 minutes for a table, expected but once we ordered food it was an hour and 10 minutes for food to hit the table and it was way overdone. So disappointed salad, biscuits etc... were amazing but main course just was horrible to be blunt. They did offer to recook but after waiting so long who wants to wait another hour? Our server was amazing and went out of her very busy way to watch out for us, still won't go waste 100 bucks again!

Atmosphere: 4

Food: 1

Service: 5

We ate here yesterday for my nephew's 14th birthday. It took over an hour for food to start coming out we were a party of 8 there happened to only be 2 other tables in the entire restaurant it was 11:30 in the afternoon. as the children got their food the server came out with another tray of plates, He accidentally dropped those plates in the floor and the food got on us destroyed my shoes, And my niece had ketchup and tartar sauce on her clothes and in her hair. They remade the wrong food Instead of giving us replacements for the food that fell on the floor they only remade kids Mac and cheese Instead of what actually was needed. I understand accidents happen we still Paid the bill , But the birthday boy did not receive his meal he got it in a to go box 2 hours later and then they said for him to get his birthday dessert the server would have to pay out-of-pocket if he wanted a dessert. So the entire meal was destroyed of course he didn't want to order a dessert if his server had to pay for it and he knew it would come from his earnings of the day so he left still being hungry and no way of celebrating his actual birthday!! We had family come in from out-of-state who had to leave by a certain time to make it home and we were there so long they were late getting on the road...

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Coleslaw, Mashed Potatoes, Grilled Shrimp, Popcorn Shrimp, Baked Potato

We had a great new waitress named Brianna. The food was tasty.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Coleslaw, Fish and Chips, Grilled Shrimp

Hubby and I had dinner @ RL on NYE (dinner out was a last minute decision). He was able to make a reservation (which I didn't know you could do @ RL). Our server, Marissa, was a delight!! Probably the best service that I have ever had at this location. My entree - the lemon basil mahi - was good (a little on the salty side) and the broccoli, which usually is spot on perfectly steamed was a bit 'mushy' - not enough to send it back and I ate it anyway.

We had a nice dinner and never felt rushed...

*noticed the 'party room' -- not sure why that is always set up (that's what the hostess told me) .. looks a little out of place at this restaurant.

Atmosphere: 4

Food: 4

Service: 5

The service was not to great. We had to ask for bread and the waitress wasn't friendly at all. The temperature was to cold for winter.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Baked Potato

We encountered several issues during our recent visit. The service was subpar, as the waitress exhibited a negative attitude and was forgetful, necessitating multiple trips for our order without resolution. We even had to refill our own tea because the waitress was unwilling to assist.
Although we made a reservation for 5:44 PM, we were not seated until 6:00 PM, and our food did not arrive until 8:40 PM. When it finally did come out, it was cold, and several plates were missing. This experience did not meet professional standards.

Atmosphere: 1

Food: 1

Service: 1